Who Uses This Software?

Backup solution that helps small to midsize businesses with data restoration, disaster recovery, site management and ransomware defense.

Average Ratings

8 reviews
  • Overall 4.8 / 5
  • Ease of Use 4.8 / 5
  • Customer Service 3.6 / 5
  • Features 4.6 / 5
  • Value for Money 4.4 / 5

Product Details

  • Starting Price US$279.00/one-time
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Installed - Windows
  • Training Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Cortex I.T Labs
  • https://www.backupassist.com

About BackupAssist

On-premise backup solution that performs automatic, scheduled backups of Windows servers to a variety of backup devices.

BackupAssist Features

  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration
  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration
  • Backup Scheduling
  • Bare-Metal Restore
  • Compression
  • Continuous Backup
  • Differential Backup
  • Disaster Recovery
  • Encryption
  • Incremental Backup
  • VM Backup

BackupAssist Most Helpful Reviews

Simply the best security backup software used in windows server

Reviewed on 27/03/2018
Fermineduar Q.
systems engineer
Information Technology & Services, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It is an excellent help to have such a powerful backup tool capable of restoring an entire server with configurations and data in just minutes is invaluable for a company

Pros: * Super fast creation in just minutes of local or remote backups.
*Easy to use with a pretty friendly interface.
*excellent documentation, and online support, the support service of the creative company is made to order 24 hours 365 days of the incredible year.
* Restoration of settings and data are quite fast.
* Support via mail and telephone both with immediate response.
*Modular prices according to the utilities or modules that you need from the software.

Cons: It is only for Microsoft platform, it would be great if there was also a version for Linux servers since it is a powerful backup tool

Good software. Hostile support.

Reviewed on 20/04/2019
David S.
IT Support
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have been using it to backup customer servers for local and cloud backups for years with (thankfully) few issues. When there is an issue I typically have to figure it out because their support is less than helpful.

Pros: It backs up our servers. It's relatively easy to configure and sends comprehensive reports and success/failure of the backup.

Cons: The support. I don't typically contact support, but when I do I have a real problem. Support will respond with a terse and often incorrect fix and immediately close my support ticket. When I reply back I get snarky and rude replies.

Bsckup

Reviewed on 22/11/2018
Lina B.
Taxes
Accounting, 10,001+ Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Worked on a regular basis without me having to keep telling it to go

Cons: I know very little about other similar products, but this seemed simple

An excellent product for simple backups

Reviewed on 14/12/2018
Verified Reviewer
IT Manager
Sports, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Price, Easy to install and setup, simple licensing model

Cons: Descriptions of backups and incremental backup jobs

Fast recovery

Reviewed on 24/12/2018
Jennifer T.
Director of operations
Transportation/Trucking/Railroad, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I used this at a previous company I worked for. The recovery time was so fast, it didn't even interrupt my work day. I highly recommend it.

Cons: Nothing. The program was fast and efficient and did what it was supposed to.

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