Who Uses Ahsay Cloud Backup Suite?

Specifically designed for MSPs to offer secure managed, cloud hosted, and on-premises backup service to your business end customers and earn recurring income.

What Is Ahsay Cloud Backup Suite?

Ahsay Cloud Backup Suite is specifically designed for Managed Service Providers, System Integrators and IT Consulting Companies. It can empower you to offer secure managed, cloud hosted, and on-premises backup service to your business end customers and earn recurring income.

Ahsay Cloud Backup Suite Details

Ahsay

http://www.ahsay.com

Founded 1999

Ahsay Cloud Backup Suite pricing overview

See pricing plans

Ahsay Cloud Backup Suite does not have a free version but does offer a free trial. Ahsay Cloud Backup Suite paid version starts at US$5.00/month.


Starting Price

US$5.00/month See pricing details

Pricing Details

https://www.ahsay.com/jsp/en/pricing/ahsay-pricing.jsp

Free Version

No

Free Trial

Ahsay Cloud Backup Suite deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows

Training

  • In Person
  • Live Online
  • Documentation

Ahsay Cloud Backup Suite Features

  • Backup Log
  • Backup Scheduling
  • Cloud Storage Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

View full list of Backup Software

  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

View full list of Business Continuity Software

  • Backup Scheduling
  • Bare-Metal Restore
  • Compression
  • Continuous Backup
  • Differential Backup
  • Disaster Recovery
  • Encryption
  • Incremental Backup
  • VM Backup

View full list of Server Backup Software

  • Backup Management
  • Graphical User Interface
  • Remote Control
  • VDI
  • Virtual Machine Encryption
  • Virtual Machine Migration
  • Virtual Machine Monitoring
  • Virtual Server

View full list of Virtual Machine Software

Ahsay Cloud Backup Suite Alternatives

More Ahsay Cloud Backup Suite alternatives

Ahsay Cloud Backup Suite Reviews for UK Users

Read all reviews

Overall rating

3.9/5

Average score

Ease of Use 3.8
Customer Service 3.3
Features 4
Value for Money 3.6

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William F.
Chief Operating Officer
Computer & Network Security, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 20/08/2018

"Very reliable backup solution"

Comments: We have used Ahsay since 2003. Their product continues to get better with each new version. We are very happy with the functionality.

Pros: This covers all necessary backup points in most networks. You can perform backup jobs to your whim. Even keep files backed up in near real-time with the synchronization features. Beyond that, there are agents for Exchange, Databases, etc.

Cons: The per-agent costs is extremely high. It compares to industry standards, but for some reason the software developers feel there is more money in the retail side of operations that is really there. The reality is that companies like Backblaze are eating up the market share because their monthly fees are too low to compete with based on this model.

  • Reviewer Source 
  • Reviewed on 20/08/2018
Eddie S.
Partner
Computer Networking, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 20/10/2020

"Ahsay Backup"

Comments: After getting the software installed, it does not require much maintenance. The backups will fail intermittently for random reasons that are hard to identify with the reports and logs. The biggest frustration is how inflexible the company is with being able to change your licensing after the purchase. I initially purchased a bunch of workstation backup licenses with my order and then found that most of our clients go with server backups and dont need individual workstation backups running. So I wanted to remove the ACB workstation licenses from future maintenance renewals. Nope, I have to pay for maintenance on those or lose all of my maintenance. You can add more to your license, but you cannot downgrade or upgrade the workstation licenses to server licenses. Ahsay won't let you do it. So in order to keep getting future updates, they wanted me to keep paying maintenance on licenses I have never and will never use.

Pros: The back and restore process works most of the time.

Cons: The customer service staff is very inflexible on licensing changes after the purchase.
If you buy too many licenses that you are not using, they will not allow you to remove them from your maintenance for subsequent years. You have to continue paying maintenance on licenses you will never use or the option is to not pay that maintenance and never get any future upgrades.
Backup client doesn't always give much information on why a backup fails.

Vendor Response

by Ahsay on 22/10/2020

Thanks for your comment. Regarding your maintenance, can you email me the details of your unwanted license on maintenance? I'll then see what we can do for you.

  • Reviewer Source 
  • Reviewed on 20/10/2020
Raymond J.
System Administrator
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 24/11/2020

"OK software, bad company"

Pros: We did switch from Vembu to Ahsay and got a decent competitive upgrade program. Most of the time the software works as expected.

Cons: At some point Ahsay made a new version. We did have valid maintenance, for which it was promised that we could use future versions for free. However, not this time. For this new version we did have to pay even more then our initial investment in the software. Ahsay is completely unreliable, and I recommend not to use their software.

  • Reviewer Source 
  • Reviewed on 24/11/2020
Verified Reviewer
CTO
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 20/10/2020

"Good software, bad QA"

Comments: It's a good software, popular in the online backup market, but with many issues. If I had another solution with less issues and as many options, I would probably switch - in the meantime I keep using it, doing workarounds for things that are not working properly, and hope that the next update doesn't break something else...

Pros: Ahsay is very light and fairly easy to use. It has multiple modules to support the different types of backup.

Cons: There are a few major irritants: the restore time is extremely long, so if you have a few terabytes, expect it to take days. When they bring out a new version, it happens often that they break something that was working before. We were never able to make the VM images and Office365 modules work properly, so we had to use another solution for those. Pricing wise, they have become less competitive since they started charging per server and module instead of per account. The fact that they charge for replication, which should be standard, convinced us to use our storage system to replicate directly instead of purchasing the module through Ahsay. Finally, as an MSP, their reporting is very bad, so we had to use a third party that connects to Ahsay to generate daily report logs.

Vendor Response

by Ahsay on 22/10/2020

Thanks for your comment. We'll be working on enhancing the reporting in the future releases. For your VM and O365 backup, can you email your problems to us? Our Support Team should be able to help you out.

  • Reviewer Source 
  • Reviewed on 20/10/2020
Adriano V.
ceo
Computer & Network Security, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/10/2020

"Monst reliable software with technical support for any online backup needs"

Comments: Our users are very happy with the software friendly interface. Resellers are satisfied with brandings options and we like the possibility of multi-destination to backups, replication options and the features of latest version 8. Which combines: all experience of version 6, plus stability of v7 with the unique new features like Office 365 backup, 2-factor authentication login, B2 and Wasabi support

Pros: Recoverability, Data Compression Ratio and People (Technical Support).

Cons: Backup server side could be less passive. It could have options like: stop running specific backups jobs and disconnect clients.

Vendor Response

by Ahsay on 19/10/2020

Thanks for your nice comments

  • Reviewer Source 
  • Reviewed on 17/10/2020