Who Uses Ahsay Cloud Backup Suite?

Specifically designed for MSPs to offer secure managed, cloud hosted, and on-premises backup service to your business end customers and earn recurring income.

What Is Ahsay Cloud Backup Suite?

Ahsay Cloud Backup Suite is specifically designed for Managed Service Providers, System Integrators and IT Consulting Companies. It can empower you to offer secure managed, cloud hosted, and on-premises backup service to your business end customers and earn recurring income.

Ahsay Cloud Backup Suite Details

Ahsay

http://www.ahsay.com

Founded 1999

Ahsay Cloud Backup Suite pricing overview

See pricing plans

Ahsay Cloud Backup Suite does not have a free version but does offer a free trial. Ahsay Cloud Backup Suite paid version starts at US$5.00/month.


Starting Price

US$5.00/month

Pricing Details

https://www.ahsay.com/jsp/en/pricing/ahsay-pricing.jsp See pricing details

Free Version

No

Free Trial

Ahsay Cloud Backup Suite deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows

Training

  • In Person
  • Live Online
  • Documentation

Ahsay Cloud Backup Suite Features

  • Backup Log
  • Backup Scheduling
  • Cloud Storage Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

View full list of Backup Software

  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

View full list of Business Continuity Software

  • Backup Scheduling
  • Backup Scheduling
  • Bare-Metal Restore
  • Bare-Metal Restore
  • Compression
  • Compression
  • Continuous Backup
  • Continuous Backup
  • Differential Backup
  • Differential Backup
  • Disaster Recovery
  • Disaster Recovery
  • Encryption
  • Encryption
  • Incremental Backup
  • Incremental Backup
  • VM Backup
  • VM Backup

View full list of Server Backup Software

  • Backup Management
  • Graphical User Interface
  • Remote Control
  • VDI
  • Virtual Machine Encryption
  • Virtual Machine Migration
  • Virtual Machine Monitoring
  • Virtual Server

View full list of Virtual Machine Software

Ahsay Cloud Backup Suite Alternatives

More Ahsay Cloud Backup Suite alternatives

Ahsay Cloud Backup Suite Reviews for UK Users

Read all reviews

Overall rating

4/5

Average score

Ease of Use 3.9
Customer Service 3.5
Features 4.1
Value for Money 3.8

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William F.
Chief Operating Officer
Computer & Network Security, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 20/08/2018

"Very reliable backup solution"

Comments: We have used Ahsay since 2003. Their product continues to get better with each new version. We are very happy with the functionality.

Pros: This covers all necessary backup points in most networks. You can perform backup jobs to your whim. Even keep files backed up in near real-time with the synchronization features. Beyond that, there are agents for Exchange, Databases, etc.

Cons: The per-agent costs is extremely high. It compares to industry standards, but for some reason the software developers feel there is more money in the retail side of operations that is really there. The reality is that companies like Backblaze are eating up the market share because their monthly fees are too low to compete with based on this model.

  • Reviewer Source 
  • Reviewed on 20/08/2018
Mike H.
CIO
Education Management, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/10/2020

"Excellent Backup Suite - Highly Recommended!"

Comments: This suite has been a critical component of our data stability and management protocols; we have relied on data restorations via Ahsay on a few occasions and it has always been reliable and quick to return the data to a usable state.

Pros: The ability to target backup data to a multitude of local and cloud data storage services was a key feature we were looking for, and Ahsay's ability to transport data directly (instead of pushing it through the management server first) greatly speeds up backup and restore operations. The availability of clients for every OS, application platform (MSSQL, MySQL) and cloud service we use (O365, OneDrive) make this a well-rounded system that meets all of our needs now and into the foreseeable future.

Cons: Initially the speed for backing up large volumes of O365 data, particularly 20gb+ sized online mailboxes was too slow to be stable and usable. However in the last year or so the updates to this functionality have greatly improved this and no further troubles exist for us here. The only other concern we have is with the reporting options; the reports in general are great but with the volume of servers and end users a consolidated backup report indicating last successful backup, amount of data backed up and total data retention size would be very helpful

Vendor Response

by Ahsay on 19/10/2020

Hi Mike, thanks for your comment. Better reporting is in our enhancement list, and will be releasing in future version.

  • Reviewer Source 
  • Reviewed on 15/10/2020
Chris S.
CEO
  • Overall Rating
    1 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    Unrated
  • Customer Support
    1 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 09/03/2016

"Ahsay??? Think again... Much better choices out there..."

Comments: I have been an Ahsay partner for the last 11 years and have seen many improvements with the product. The product is designed for use mostly in small residential and small commercial backup solutions. While the product has had its reliability issues on some versions, I have really been struggling to stay with Ahsay as a partner. Over the past few years, the quality and reliability of their software has fluctuated with their versions. And now with version 7.5 out, I have ben seeing many bugs within the software. 7.5 really makes it easy for the service provider with the easy branding, however, with issues on "missed backups" having my customers being notified that their backups were missed while it was successful isn't a pat on the back for reputation tho. While being a faithful partner with maintenance over the years, they have always said you could update to the latest version of the software. This isn't quite true and I am not happy with the management at Ahsay for misleading their partner network. You can only upgrade to version 6.x and if you want to go to version 7.x it will cost you even if you have paid for maintenance. Ahsay has changes much of its licensing and is confusing now. With the misleading of product upgrades for it's partners and the only way is to pay more for product licensing, I will shortly be looking for a replacement for Ahsay as many other partners have done in the past year due to Ahsay management philosophy change. For those considering Ahsay, I would strongly consider alternatives to this product since it will cost you more down the road in not only time and licensing, but business and service reputation. Overall, technical support is okay if you only expect 1-2 day response - critical issue support? Better have a great "developer" understanding of their product, since you will need it. Sales team - lots of turn over there. Sales managers are seasoned but I'm sure your impression of their front line sales folks will damage your impression before you get to the Sales management team. The market now has much better products to choose from due to technology changes that have happened in the past years while Ahsay has not kept current. Thanks, Chris

  • Reviewer Source 
  • Reviewed on 09/03/2016
Paul W.
Operations Director
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 15/10/2020

"Honest Opinion from long time partner"

Comments: I have been using this software for around 15 years. I have used this and brought this every company I have worked at and now that I own my own business, it was a perfect fit. The software is an easy sell to new clients and onboarding is great too. The only negative is pricing can work out expensive and the pricing modules is a bit all over the place. the support really needs to be UK based for its customers for them to have any effect. Waiting at certain times of day for help and not being able to speak to people is actually a big put off.

Pros: The deployment / branding and quality of the product speak for itself. The varied types of backup you can perform and ease of which you can restore is quicker than other backup software I have used.

Cons: the support time difference lets this product down. A support team in the UK would make the software experience 100% better and make me push this to my clients with more confidence.

Vendor Response

by Ahsay on 19/10/2020

Hi Paul, thanks for your comment. We will continuously improve our product and support to meet your need. Currently, we have extended our support team to Philippines with our subsidiary there to extend our service hours. Will definitely put more effort on it in the near future.

  • Reviewer Source 
  • Reviewed on 15/10/2020
Gareth L.
Backup Admin
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 15/10/2020

"Review"

Comments: Good

Pros: Very good backup software, very easy to use

Cons: very unreliable in some cases, missed backups nighty, random error that fix themselves the next night

Vendor Response

by Ahsay on 19/10/2020

Hi Gareth, thanks for your comments :-D

  • Reviewer Source 
  • Reviewed on 15/10/2020