What Is POS Nation?

CAP Retail by POS Nation offers a complete point of sale solution to streamline your small or medium-sized retail business.

We support retailers with a turnkey solution so you have the hardware, software, and payment processing needed to improve checkout, create happier customers, and grow your business.

POS Nation's 10,000+ customers are backed by our dedicated customer service team, including 24/7 US-based support.

Who Uses POS Nation?

Small business owners in a variety of industries, including 10,000 retailers in liquor, tobacco, grocery, garden center, hardware, lawn care, apparel, and hardware stores.

POS Nation Details

POS Nation

Founded in 2001

POS Nation Details

POS Nation

Founded in 2001

POS Nation videos and images

POS Nation video
POS Nation Software - Main point of sale screen - thumbnail
POS Nation Software - Mobile Reporting - thumbnail
POS Nation Software - Hardware bundle - thumbnail

Compare POS Nation pricing with similar products

Starting price

US$99.00/month
US$79.00/month
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Free Version

Free Version No
Free Version No
Free Version No
Free Version No

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

POS Nation deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)
  • Linux (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)

Training

  • In Person
  • Live Online
  • Documentation
  • Videos

Features of POS Nation

  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Cash Management
  • Credit Card Processing
  • Custom Cake Orders
  • Customer Database
  • Customer Management
  • Customisable Reports
  • Data Import/Export
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Employee Management
  • For Bakeries
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Labor Cost Calculator
  • Loyalty Program
  • Marketing Automation
  • Multi-Location
  • Nutrition & Ingredient Labels
  • Nutrition Analysis
  • Order Entry
  • Order Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Production Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Reporting
  • Recipe Management
  • Recipe/Formula Costing
  • Reporting & Statistics
  • Returns Management
  • Sales History
  • Sales Management
  • Sales Reports
  • Stock Management
  • Third Party Integrations
  • Time Clock

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  • CRM
  • Commission Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Restaurants
  • Fuel Management
  • Fuel POS
  • Gift Card Management
  • Grocery POS
  • Inventory Management
  • Inventory Tracking
  • Lottery Management
  • Loyalty Program
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Management
  • Order Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Retail Management
  • Returns Management
  • Sales Reports
  • Single Store
  • Third Party Integrations

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  • CRM
  • Client Portal
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Branding
  • Customisable Templates
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Order Entry
  • Order Management
  • Order Tracking
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Product Catalogue
  • Production Tracking
  • Proof of Delivery
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Receipt Management
  • Recurring Orders
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Routing
  • SEO Management
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shopping Cart
  • Stem Counting
  • Third Party Integrations
  • Transaction History
  • Website Development
  • Website Integration
  • eCommerce Integration

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  • Cash Management
  • Client Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customer Segmentation
  • Customisable Reports
  • Data Synchronisation
  • Discount Management
  • Dispatch Management
  • Document Templates
  • Electronic Signature
  • Employee Management
  • File Management
  • Financial Management
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Loyalty Program
  • Order Management
  • PCI Compliance
  • Point of Sale (POS)
  • Price / Margin Management
  • Product Catalogue
  • Production Tracking
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Receipt Management
  • Reporting & Statistics
  • Returns Management
  • Secure Data Storage
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supply Chain Management
  • Time Clock
  • Transaction History
  • User Management

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  • Accounting Integration
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  • Billing & Invoicing
  • Check-in/Check-out
  • Cost Tracking
  • Customer Database
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Forecasting
  • Inventory Auditing
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • Point of Sale (POS)
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management

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  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
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  • CRM
  • Commission Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customisable Reports
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Layaway Management
  • Loyalty Program
  • Multi-Location
  • Offline Access
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Third Party Integrations
  • Transaction History
  • eCommerce Management

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  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • CRM
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Order Management
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Management
  • Stock Management
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management

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  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cash Management
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalogue
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Retail Management
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • eCommerce Management

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Reviews of POS Nation

Read all 104 reviews

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.8
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
Ministry Director in US
Verified LinkedIn User
Restaurants, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Life made easier

5 3 years ago

Comments: This system has benefited us so much at McDonals, because it helps keeps us organized and up to date with everything that we may need help with or inventory on. It also makes it a lot easy for our crew too.

Pros:

The most that I like about this software is that I am able to manage everything on this system at McDonald's. I can check times, check products and look at all the orders that had came through that day. Also with this system you are able to do schedules and make sure that the inventory is put in. With this system you can do just about anything even knowing the total sales for that day and month. This system helps keep everything together.

Cons:

The only thing that I did not like was the fact that sometimes when I was trying to do an order, it automatically started rebooting itself and doing an update. It did not happen too often.

Sean G.
Program Director in US
Retail, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

POS Nation Review

5 2 years ago

Comments: I have enjoyed using POS Nation. With each fix or call to the tech team, I learn the system more and more. The POS Nation employees have been wonderful, and the hardware has held up well for the time we have had it.

Pros:

I enjoyed the setup process. The instructor was great to work with, and very informative. The features within the system fit just about any scenario we run into. The ease of learning the system was also a relief.

Cons:

I will occasionally run into issues finding the correct reports to run for specific information. Also, I have experienced "speed" issues with the system taking many seconds to finish transactions and open the drawer. However, both of these issues are resolved fairly quickly after calling customer support.

POS Nation Response

2 years ago

We're happy you're enjoying your system, Sean! Thanks for the review.

Eva S.
Owner in US
Retail, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Intuitive, comprehensive, easy to learn, with a great team behind the product to offer help!

5 2 months ago New

Comments: 5 stars from day one!

Pros:

The whole system rocks. It’s easy to learn, the features are exactly what I need - I don’t think there is a single feature I would add. Checking customers out is easy, credit card processing is seamless, and the features, like the hot keys, discounts, and ability to examine the data and make decisions based on real time information is key to my profitability.

Cons:

The only thing that I would alter is the search feature when looking up an item - the “search” button is above the entry field - when intuitively - most people go to their right where the return button normally is - it’s a small thing - but annoying when you’re in a hurry. When programming the hot “add” button - which intuitively you’d think would add a hot key - adds a “set” - you have to use the “change” button to add a hot key to a “set” - that is also a bit weird and not as easy to grasp when you’re starting out. It’s not a deal breaker in any way shape or form - as the hot keys themselves are an awesome feature - it’s just two little things that I find a bit annoying.

POS Nation Response

last month

Reviews like this really make our team proud. Thank you so much for your kind words, and for being a valued POS Nation customer!

Lorraine N.
owner in US
Retail, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

CAP for Grocery store

2 last year

Pros:

The promised ability to use my existing hardware which was not possible with any other grocery specific POS program.

Cons:

It was not specific to the grocery industry and is not flexible in changing to changing needs within the grocery industry. For example, when an additional tax was imposed for telecommunication cards this program did not have the ability to differentiate it which would be required in order for me to report taxes to the state. Also, my own personal, custom gift cards cannot be processed through the system nor can I scan and process Major gift cards through this program.

POS Nation Response

last year

Lorraine, We are sorry to hear you have not had a good experience in regards to some areas within our software. Please give us a call at your earliest convenience so that we can assist you at 704-405-5089.

Margaret jane B.
Manager in US
Retail, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Manager

5 3 months ago

Comments: I love it..

Pros:

I like that it is very organized, and easy to make reports, if no one else is logging in from another location . I know yor employee was right letting me know all has access to my store. I have had numerous problems,but i think its because our company has several locations in which all have access to my location which has been very disturbing. I appreciate all that you guys have done for me and I am hoping my boss gets employee numbers to keep this from happening again.. Thank you so much for helping me today.. Best, Jane Brady

Cons:

I like it all Basically.. I think its awesome..

POS Nation Response

last month

Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.