Who Uses This Software?

Cloud-based subscription service that brings together the tools by combining apps like Excel and Outlook with cloud services making people in large companies to create and share from any device.

Average Ratings

8,622 reviews
  • Overall 4.6 / 5
  • Ease of Use 4.4 / 5
  • Customer Service 4.2 / 5
  • Features 4.5 / 5
  • Value for Money 4.3 / 5

Product Details

  • Starting Price US$5.00/month
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Not Offered
  • Support 24/7 (Live Rep)
    Online

Vendor Details

  • Office.com
  • http://www.office.com
  • Founded 1998
  • Washington, DC

About Office 365

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.

Office 365 Features

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Analytics
  • Audit Trail
  • Calculators
  • Charting
  • Multi-User Collaboration
  • Templates

Office 365 Most Helpful Reviews

Collaborative development - Microsoft teams to the rescue

Reviewed on 02/11/2019
Verified Reviewer
SW QA Engineer
Information Technology & Services, 10,001+ Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It is a great software for communication. Saving a lot of effort and time. Building applications collaboratively.

Pros: It is very easy to use, convenient and user friendly. It is a very light weighted software and does not take much of your space. It is great for internal communication in a company. It supports features like polling which is very useful. It has various apps and connectors to integrate with other software. It supports sharing of all types of files. It is great for scheduling and holding meetings. It supports the functionality where different channels could be created for different departments and teams under a company and promote collaborative development. Also supports excel and other ms documents.

Cons: Sometimes while sharing files, the software freezes and have to try sharing the file multiple times. It saves the files by default to a teams folder in the system and does not ask for a path to store the file. The UI when attending demo calls should also be enhanced, it just shows the number of people in the call.

True Seamlesss Multi-Platform Collaboration

Reviewed on 18/11/2019
Joel P.
Director
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We are a group of a dozen people across North America and expecting to grow to multiple countries in the next year. We use the group chat and video chats as a way to "walk to someone's desk" or "peek over the cubicle wall".

Pros: Proper and correct syncing between multiple platforms is by far the best feature. It looks, works, and keeps track of current conversations regardless of the platform. Ability to take notes and/or schedule notes within a meeting or group chat is very valuable. All of these files are kept in sync regardless of the platform, and this syncing is seamless. The fact that all of this is integrated fully into the rest of our Office365 package means we don't have to have multiple apps or worry that a plugin won't be supported.

Cons: What we have like least is currently in development by Microsoft. At the moment, we cannot undock a video chat window from the regular chats. We also cannot have multiple chat windows going. It would be great to be able to continue a live video conference and have a chat window on another part of the screen or use the whiteboard or note taking features all at the same time.

Office 365 for Business

Reviewed on 17/11/2019
April L.
Site Director
Nonprofit Organization Management, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Seldomly, files that are shared have become locked to the original author, without showing its locked to the authors account. The more you use this software, the more comfortable and familiar it will come. It is the most user friendly Microsoft product I have used and trial and error works to discover some functions. Microsoft is also working towards the functionality of its products with Android phones which I do use to access my office 365 account in different todo list widgets, my boomerang email app, my calenders, or organizations and personal cloud, Word & Excel etc, and your phone companion app which allows you to get texts and notifications on your windows computer, move photos from device to device, and share your phone screen.

Pros: Microsoft offers a Web Portal, or integration into your Outlook app, as well as the ability to sync your Onedrive with Windows File Explorer. There are many useful tools that you can add-on such as To-Do, a note taking app that can sync with android phones and where you can flag emails to show up in a to do list; Boomerang, which can resend emails to the top of your inbox when you want it or you can schedule emails to send to your contacts at a later time; Skype for Business, and many more. With all of the functionality these add-ons bring, all of the basics are covered in the apps that are already included such as Outlook, Word & Excel & the other apps (online apps), Calendar, Onedrive, SharePoint (or Sites), Teams. The online versions of Word, Excel, PowerPoint, & Publisher do have limited functionality, but most business level subscriptions also provides access to the desktop apps where your files will sync real time. There is no longer a reason to download documents, edit, and resend to everyone else who needs to edit info. If you're accounts are all synced, those files will remain intact. Multiple people can work on them at the same time and changes with be automatically synced and saved.

Cons: There have been many updates to the look, feel, and general usability of OneDrive and SharePoint. SharePoint lacks some organization and doesn't always accurately show who uploaded, or edited documents. OneDrive is a great tool for saving all your files to the cloud, however, when others share files with just you, you are not given the function to sort, or organize this section, making it hard to find live files.

Sharing with and working clients and others.

Reviewed on 14/11/2019
Verified Reviewer
Business Owner
Internet, Self Employed
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I love the download version of Office 365 and use it daily. I have a few issues with the only version being slow to respond but I can use autosave which keeps all my docs on my one drive. I like being able to open the onedrive any place I'm at to access information. Powerpoint is pretty good. Excel needs updated badly.

Pros: My favorite feature is sharing documents with a proofreader, client(s) or project member(s) which all us all the ability to adjust to document information and make changes together. We can all open the same document at the same time and work together to get the information how it needs to be. We often do a conference call with one main editor of the document. We can all watch the editing live. Other times we take turns editing the document. We can do in an hour what used to take us days of sending the documents back and forth. Plus word is something everyone understands so there is very little learning curve.

Cons: Excel badly needs build in Macros, shortcut features. I had a big product that while needed to move pdf information to Excel and it was a nightmare. I ended up download other software to put the information in the spreadsheet then copy and paste to Excel.

All the applications any organisation needed for daily use in one platform.

Reviewed on 12/11/2019
Verified Reviewer
Regional FIT & IT Service Mgmt Senior Specialist (EMEA)
Logistics & Supply Chain, 5,001-10,000 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: In the initial stage, we started using O365 globally with Skype for Business and Sharepoint Online only but after sometimes we realized that it comes with multiple other applications such as Exchange, Mobile Device Management ( Intune), Azure Active Directory and other office applications (Excel, word, etc). So little by little, we are planning to use 100% of O365 features. At the moment we are using Skype For business and MS Teams as our main Video/Audio conference platform. Before we migrate to SFB we were using third-party vendor platform for audio calls which we paid based on the minutes and number of participants and after we migrate to O365 with Skype for Business this is only license cost per user and no additional charges, This saved a lot of money to Organization. Sharepoint online also we are using to share documents and updates within the organization and within our business partners and customers. Microsoft Intune we are using to manage our co-operate owned devices globally ( IOS & Android ).

Pros: Easy to access from anywhere in the world if you have an internet connection.
Possible of access online and edit or change any documents (Excel, Word, PowerPoint, etc.).
Can access from any device to your account.
Skype for Business or MS Teams can use as a Video/Audio Conference tool.
O365 comes with Microsoft Intune which helps to manage your organization's mobiles and Portable devices( ex.IPADs).
Sharepoint Online helps you to create own Website to share documents, updates, etc within an organization or with external parties.
O365 is one of the greatest solution provided by Microsoft for any Organization which will cover at least 80% of the most needed applications in one platform.( Based on the licenses you purchased.)

Cons: Microsoft Intune limitation to setup Emails on an Android platform using a Fully managed profile when you have a none third party exchange platform that is not connected to Exchange Online.
Only "Gmail" and "Ninework" works with Intune Android emails.
New Sharepoint Online some features complex compared to the previous version for users who used to the previous version.

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