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What is Microsoft 365?

Microsoft 365 - formerly known as Office 365 - is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.

Who Uses Microsoft 365?

Cloud-based subscription service that brings together the tools by combining apps like Excel and Outlook with cloud services making people in large companies to create and share from any device.

Microsoft 365 Software - Office 365 Microsoft Word
Microsoft 365 Software - Office 365 Microsft Excel
Microsoft 365 Software - Office 365 Powerpoint
Microsoft 365 Software - Office 365 Skype
Microsoft 365 Software - Office 365 Outlook

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Reviews of Microsoft 365

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.3
Features
4.6
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Waldo
Waldo
Director of Media Services in US
Verified LinkedIn User
Broadcast Media, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy Sharing & Collaboration

5.0 last month New

Pros:

What stands out to me is the flexibility of the software to be used by staff at any technical level. The multi features that are available make the use of the software super-easy and functional. Friendly user-interface that is intuitive.

Cons:

Nothing to add here at the moment; while the user interface is intuitive it may be overwhelming to some beginners, but this is not a fault of the software but rather the user.

Ivy
Network Engineer in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Software as a Service continues its march

4.0 last month New

Comments: Overall it's easy to deal with for most things, and things that aren't easy are rarely impossible, just incredibly irritating.

Pros:

It's nice to have a single fee that covers basically all of the common use software for an average worker, including their OS.

Cons:

I hate the notion of an OS being a subscription service, and the administrative panel changes a lot in ways that make it seem like Microsoft is not entirely sure how to make things work on the backend.

Erica
Office Assistant in US
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

365 Review

3.0 3 weeks ago New

Comments: My overall experience with this program has been good. No complaints.

Pros:

What I like the most is that it's very easy to use.

Cons:

What I do not like about it, is that sometimes I can't find my emails. They get lost somewhere no matter how hard i look for them.

Davide
Attorney at law in Italy
Legal Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The king of the hill for decades - for good reason

5.0 4 months ago

Comments: It’s the most famous and used suite in the world, so we need to say more? It has its shortcomings, sure, but all in all it’s not much and practice makes perfect. Moreover, be it at individual level or at large corporate level, the suite is familiar and has your back covered.

Pros:

Microsoft 365 is as popular as personal computers go, and for good reason. After decades of development, you couldn’t really ask for much more. The suite is rich, clean, and usable on-premise on Windows and Mac devices as well as online.

Cons:

One of the biggest gripes I have is that sometimes the UI feels clunky, some basic features are buried in sub menus and other less used feature are more prominent. Other features are just plain clunky to use or to look at - sometimes you can see that its a suite that has been kept up to date through the years and not thought/rebuilt from the ground up, so to say. You can customise many aspects, but it’s a long process. I don’t think that this is a deal breaker at all, but some competitors do better and are less jarring especially when using a feature for the first time.

Erika
President in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Office 365 for my Business

5.0 last month New

Comments: Overall, I have loved office products over the years. Office 365 is the best as I can go online for use as well on a PC

Pros:

Great suite of products, love OneNote, Excell to help with bookkeeping essentials, and Word for document keeping

Cons:

Not many cons, but have to do extra searching for required or necessary business templates.