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What is MEX Maintenance?

MEX is a flexible Facilities Maintenance tool designed to help you navigate the intricacies of facility maintenance. Facilities Management can be a challenge, especially when dealing with multiple buildings. For facility and building managers, MEX steps in as the dependable companion offering an intuitive and simple system that transforms maintenance management into a streamlined experience. The robust feature set within MEX serves as a toolbox, empowering managers to effortlessly organise, schedule, and track maintenance jobs, regardless of the scale – whether you're overseeing a single building or a vast portfolio of a hundred structures.

MEX is not just about fixing things when they break; it's about proactive management that enhances the performance and longevity of your assets. MEX becomes the linchpin in your strategy, offering the essential tools you need to oversee a variety of maintenance activities that contribute to the overall well-being and efficiency of your facility.

Who Uses MEX Maintenance?

MEX is a maintenance management software used across a wide range of industries including Manufacturing, Food Processing, Mining, Healthcare, Facilities Management, Utilities, Oil & Gas and much more.

Where can MEX Maintenance be deployed?

Cloud-based
On-premise

About the vendor

  • MEX
  • Located in Newstead, Australia
  • Founded in 1993

MEX Maintenance support

  • Phone Support
  • Chat

Countries available

Australia, Fiji, Japan, New Zealand, Papua New Guinea and 6 others

Languages

Arabic, Chinese, English, French, German and 9 others

MEX Maintenance pricing

Starting Price:

A$2,390.00/one-time
  • Yes, has free trial
  • No free version

MEX Maintenance does not have a free version but does offer a free trial. MEX Maintenance paid version starts at A$2,390.00/one-time.

get a free trial

About the vendor

  • MEX
  • Located in Newstead, Australia
  • Founded in 1993

MEX Maintenance support

  • Phone Support
  • Chat

Countries available

Australia, Fiji, Japan, New Zealand, Papua New Guinea and 6 others

Languages

Arabic, Chinese, English, French, German and 9 others

MEX Maintenance videos and images

MEX Maintenance Software - MEX streamlines maintenance for your company, optimising processes and boosting productivity. With modern tools and easy accessibility across devices, it simplifies planning, tracking, and ensures informed, data-driven decisions.
MEX Maintenance Software - Automate your tasks, stick to a routine for preventive maintenance, and make resources more accessible to work faster, safer, and ramp up production effectively.
MEX Maintenance Software - Access the history of assets, guarantee the optimal performance of essential equipment, eliminate backlog, effortlessly schedule preventive maintenance, and streamline repairs to eradicate downtime at its source.
MEX Maintenance Software - With real-time insights and data at your fingertips, you can steer your decisions in the right direction, ensuring a well-informed and strategic approach to managing your assets.
MEX Maintenance Software - Unlock on-the-go efficiency with our two mobile apps, Prestarts and MEX App. Seamlessly manage maintenance tasks, access vital data, and stay connected with your assets anytime, anywhere.
View 6 more
MEX Maintenance video
MEX Maintenance Software - MEX streamlines maintenance for your company, optimising processes and boosting productivity. With modern tools and easy accessibility across devices, it simplifies planning, tracking, and ensures informed, data-driven decisions.
MEX Maintenance Software - Automate your tasks, stick to a routine for preventive maintenance, and make resources more accessible to work faster, safer, and ramp up production effectively.
MEX Maintenance Software - Access the history of assets, guarantee the optimal performance of essential equipment, eliminate backlog, effortlessly schedule preventive maintenance, and streamline repairs to eradicate downtime at its source.
MEX Maintenance Software - With real-time insights and data at your fingertips, you can steer your decisions in the right direction, ensuring a well-informed and strategic approach to managing your assets.
MEX Maintenance Software - Unlock on-the-go efficiency with our two mobile apps, Prestarts and MEX App. Seamlessly manage maintenance tasks, access vital data, and stay connected with your assets anytime, anywhere.

Features of MEX Maintenance

  • Activity Dashboard
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Barcoding/RFID
  • Billing & Invoicing
  • Depreciation Management
  • Document Management
  • Equipment Management
  • Equipment Tracking
  • Facility Scheduling
  • Fixed Asset Management
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Management
  • Job Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Parts Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Reporting & Statistics
  • Scheduling
  • Service History
  • Technician Management
  • Third-Party Integrations
  • Vendor Management
  • Warranty Tracking
  • Work Order Management

Alternatives to MEX Maintenance

On Key is a comprehensive EAMS that simplifies complex asset and maintenance management operations.
Mainpac provide enterprise asset management (EAM) solutions within 23 international markets to asset-intensive organizations.
An Asset Lifecycle Management solution powered by AI that brings together EAM, APM and RCM for optimizing all your assets.
FleetMEX is an intuitive system specially tailored to help you manage the maintenance of your fleet. Learn more about FleetMEX
All-In-One Project Management solution which includes: Project Calendars, Budget Management, Resource Scheduler and much more.
An integrated solution with modules for material management, work orders, asset management, cost control, contract, etc.
ProSpace is a tech company based in Singapore, that can help organizations drive their workplace to work seamlessly.
UpKeep is rated the #1 mobile-first Facilities Management Software to streamline work orders, facility, and asset management. Learn more about UpKeep
Our software helps streamline processes across all companies\industries. Manage: Work Orders, Preventive/Scheduled Maintenance, Assets

Reviews of MEX Maintenance

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.6
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
43%
4
48%
3
9%
2
1%
philip
Maintenance Manager in Australia
Verified LinkedIn User
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

MEX Maintenance Review

5.0 5 years ago

Comments: MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time.

Pros:

MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades), Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files,

Cons:

Mex today requires further development by giving you the ability to import rosters into your schedule which will give you better planning functionality

MEX Response

5 years ago

Hi Philip, Thank you for leaving such a wonderful review. We take pride in customer satisfaction and are committed to delivering a useful and easy to use system. It's customers like you that make our job wonderful! Thanks, once again, for your kind words.

Ross
Maintenace Manager in New Zealand
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

MEX overview

4.0 last month New

Comments: Good to date, no major issues. Always room to improve with modifications and enhancements as the software evolves to meet industry needs.

Pros:

Easy to use, quite intuitive, has most of the functions we need. Cloud based.

Cons:

Planning and Scheduling functionality could be enhanced, cannot customize the reports, when asked if we could the answer was no as the std reports have to be the same for everyone. As mentioned auto generation of PM's can be looked at would save peoples time and effort going through activator once the PMs have been sanctioned.

MEX Response

last month

Thanks for sharing your experience! We're pleased that MEX meets your needs. Your feedback on areas for enhancement is valuable and we have passed it on to the relevant team.

Chloe
Administrator in Australia
Packaging & Containers, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great concept, poor execution

3.0 last month New

Comments: MEX is a great idea, but the execution is where it falls flat, plus locking everything behind a paywall is where it falls even flatter. MEX might be okay if our data was set up correctly in the initial implementation, but even just doing basic functions is a tedious process, let alone fixing 15+ years of botched and inconsistent data. It makes no sense to me why, in 2024, a system does not have a drag and drop customization interface or the ability to go into settings and click check boxes to determine access for security groups rather than having to individually locate each module, field and back door to give/remove access, or even the ability to use "quick edits" in ANY listing, or any field (including customs).

Pros:

The MEX suite means that we don't have to have multiple systems to perform the basic functions our business requires.

Cons:

The UI is about 20 years out of date, the user manual is riddled with mistakes and only provides basic information, the rest is locked behind a paywall. The support staff all have inconsistent training so they are constantly contradicting one another. MEX branding is in consistent, which combined with the user manual errors, makes the MEX team seem unpolished. I have contacted the support team regularly, with varying issues only to be told "oh that's not a bug, because I cant replicate it" or "We've known about that for a while, but there's no ETA on a fix" (Except for [sensitive content hidden], shes a wonderful help). Customizing MEX is a very clunky process, and has been vastly over complicated. Having the option to customize MEX is great on one hand, having to spend hours, or thousands of Dollars to make it happen, not so much. Especially when I have personally seen much better customization abilities with other companies just simplifying it down and making it easier for their users, rather that trying to give them the world at their fingertips and falling 20 years behind. (Look at HubSpots UI for Customisation). The contacts module needs a serious overhaul as it is extremely limited and riddled with bugs. (see HubSpots contacts/companies module)

MEX Response

last month

Thank you for your detailed response. We appreciate your candid feedback. We're committed to improving the MEX experience so we have passed on your comments to our Products Manager and CEO. Please feel free to reach out if you have any further concerns or suggestions.

Steve
Assets and Maintenance Support Officer in Australia
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

MEX is a step in the right direction

4.0 last month New

Comments: It's early days for our organisation and staff discipline has been an issue. i.e. Having trouble getting consistent quality data entry.

Pros:

Pleasant User Interface, able to set-up and implement with some ERP experience and minimal IT skills, Mobile application (can use on Phone/Tablet as well as Desktop). Possibility of catching costs (labour/materials/contractors) and can hopefully implement Stores/Purchasing module in the future.

Cons:

Reports don't have "Sort" function in filters (to re-arrange output), could be better if it had options for prompts and/or pop-up msg as well as colour-coding for different status etc.

MEX Response

last month

Thanks for your review! We're glad to hear MEX is a step in the right direction for your needs. If you need any assistance or further guidance, feel free to reach out to our support team at [email protected] or call 07 3392 4777

Daniel
Operational Excellence Systems Specialist in Australia
Food & Beverages, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

MEX Review

4.0 3 years ago

Comments: Overall we have found MEX easy to use and customisable to meet our needs.

Pros:

MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive. This means we can adjust the system to meet our processes, not the other way around.

Cons:

MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.

MEX Response

3 years ago

Hi Daniel, Thank you for your great review - we really appreciate it! We are super pleased to hear that you find the customisation features beneficial and that MEX is so easy to use. Also thank you for your constructive feedback on the Mobile App, we always like to hear suggestions from our customers to help improve our products.