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Omnigo
What is Omnigo?
Omnigo Software is the leading provider of public safety, incident and security management solution for law enforcement. Small to medium sized agencies trust Omnigo to reduce crime, keep officers safe, keep your agency compliant, and increase staff productivity. Through CAD, RMS, jail management, emergency response, mobile patrol, Be on the Lookout (BOLO) features, powerful analytics and more, Omnigo is the most powerful solution for law enforcement.
Who Uses Omnigo?
Organizations with physical security departments, including law enforcement, higher education, K-12 schools, healthcare, gaming, hospitality, corporations, private security, government, and more.
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Reviews of Omnigo
Useful Product
Comments: Overall very positive: ran into major hurdle shortly after full implementation which CSEI worked on for two months to get resolved. Very responsive to customer inquiries, very good customer service. Very little down time, when unavoidable it is always explained. CEO himself actually made a round of calls after an extended issue a year or so ago.
Pros:
Ease of use, easy to train staff on. High-quality features and good product look. Our area prosecutor prefers our format over neighboring agencies.
Cons:
I have no major issues with the software. The back end admin side is a bit difficult to navigate but this is more likely due to my lack of expertise more than anything.
Report Exec and Me
Comments: Using Report Exec has been pretty good. It keeps me organised and has a great habit of making things as simple as possible. I'm not sure what the investments for the "Value of Money" is but we have been using Report Exec for years, so it's safe to assume that it good as well. While it took me months to fully grasp the program, I would like to see more tutorials for any additions in further updates, if possible. Thank you for allowing my workplace and I make use of your product!
Pros:
It records all important and not as important information in a clear manner.
Cons:
It can be somewhat overwhelming. There is much about Report Exec that is complex, and tutorials and help guides would be an easy fix.
Spell check
Comments: Spell check can improve, there are many times when there is a typo as simple as (ex: ths) you would think the word "the" would come up to pick from, but it doesn't also before it was updated a couple of years ago the spell check was easier to use(ex: the misspelled word would come up and you could fix it, now you have to click on it and fix it). Spell check's vocabulary needs to be increased and updated. Thank you.
Pros:
it is easy to use
Cons:
Every time I need to go back into the narrative to change a word it saves it to a number narrative. So in one report, I may have 7 narratives.
Report Exec - a great incident reporting software sytem
Comments: We have used Report Exec since 2012. Prior to that time, we utilized a home grown system that no longer served our needs. We put out an RFP and looked into, compared and contrasted a number of incident reporting, Clery compliant, software product. Report Exec was easily customizable for our needs. It is easy to work with in all aspects. the College has more recently purchased for the Dean of Student's office, Maxient. Report Exec and Maxient have collaborated together so that our incident reports flow into the Maxient product seamlessly, saving time and effort by us. We are extremely happy with Report Exec!!
Pros:
Easy of use, customization, company easy to work with
Cons:
nothing
Review of Enterprise
Comments: We have been using RE programs for the past 16 years and have been satisfied for the same number of years. The Competitive Edge folks are usually two steps ahead of our needs, but if not, they listen closely and fix quickly. We feel sure that we are getting our money's worth. Occasionally there is a learning curve, but the program is designed to operate with ease.
Pros:
Ease of use, quick support. It will do what high priced reporting programs do and fills our needs.
Cons:
Sometimes it would be nice to push the enter button rather than having to move the mouse to accept a query request.
