--- description: Discover the benefits and disadvantages of FAMCare. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FAMCare Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Social Work Case Management Software](/directory/31462/social-work-case-management/software) > [FAMCare](/software/55008/famcare-human-services) # FAMCare Canonical: https://www.capterra.co.uk/software/55008/famcare-human-services Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/55008/famcare-human-services?page=2) > Case management platform built for human services agencies needing configurable workflows, better visibility, \& funder-ready reporting. > > Verdict: Rated **4.3/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FAMCare? Multi-program nonprofits, government agencies, and tribal organizations that must manage services across departments, meet complex funding requirements, and prove outcomes across diverse populations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 20 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Global Vision Technologies - **Founded**: 1997 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Typical customers range from growing nonprofits to multi-department and statewide implementations. Each deployment is configured to your programs, workflows, and reporting requirements. Structured implementation, training, and ongoing support are included to ensure long-term success. Launch new programs and funding streams without replacing your system. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Appointment Management - Billing & Invoicing - Case Management - Case Notes - Client Management - Compliance Management - Document Management - For Government - Forms Management - Goal Setting/Tracking - Medical History Records - Patient Management - Process/Workflow Automation - Program Management - Referral Management - Reporting & Statistics - Reporting/Analytics - Scheduling - Self Service Portal - Time Tracking - Treatment Planning ## Integrations (6 total) - Elavon - Microsoft Power BI - NextGen Office - Oracle Fusion Cloud EPM - Twilio - miniOrange ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Social Work Case Management Software](https://www.capterra.co.uk/directory/31462/social-work-case-management/software) ## Related Categories - [Human Services Software](https://www.capterra.co.uk/directory/30660/human-services/software) - [Patient Case Management Software](https://www.capterra.co.uk/directory/30590/patient-case-management/software) - [Government Software](https://www.capterra.co.uk/directory/20048/government/software) - [Social Work Case Management Software](https://www.capterra.co.uk/directory/31462/social-work-case-management/software) ## Alternatives 1. [CharityTracker](https://www.capterra.co.uk/software/132388/charitytracker) — 4.5/5 (1059 reviews) 2. [Bonterra Apricot](https://www.capterra.co.uk/software/123342/bonterra-case-management) — 4.2/5 (225 reviews) 3. [Foothold](https://www.capterra.co.uk/software/118751/awards) — 4.6/5 (51 reviews) 4. [Casebook](https://www.capterra.co.uk/software/200357/casebook-platform) — 4.2/5 (86 reviews) 5. [Collaborate](https://www.capterra.co.uk/software/143681/collaborate) — 4.7/5 (38 reviews) ## Reviews ### "Customizable with steep learning curve" — 4.0/5 > **Elizabeth** | *3 November 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: How customizable it is. Once we learned how to use it properly, we've learned many new applications for it. We had three project managers and each of them was wonderful to work with, well educated on FAMCare and very polite and friendly. > > **Cons**: The steep learning curve and how complicated pathways are to navigate. I found both of these to be true as an admin and a user. > > Overall, I've had fun trying to figure out which new ways we could use it but I make sure I have lots of time to work on a new idea before starting because it always takes longer to learn the project then expected. ----- ### "FAMCare is great\!" — 5.0/5 > **Andy** | *30 October 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: FAMCare is extremely customizable, the interface is user-friendly and intuitive, and the reporting tools are great. > > **Cons**: Sometimes minor bug fixes are very slow - FAMCare is quick on significant issues, but less important issues can take a while to resolve. > > We switched to FAMCare as our data system last year, and the transition has been seamless. Staff are very happy with the system and its ease of use. FAMCare also has a very powerful reporting system. ----- ### "Recommend FAMCare for your group\!" — 5.0/5 > **Dafne** | *6 November 2025* | Individual & Family Services | Recommendation rating: 8.0/10 > > **Pros**: FamCare is very organized, and easy to use and navigate. Our staff are able to learn quickly how to navigate around in FAMCare. Everyone likes how one client's record is all together and with use of favorites, you can move around easily within a record. We love how easy it is to upload documents, and case notes have useful fields that are easy to use. We also appreciate the security available and the ability to view user data like last log on date and time. We truly value the announcements feature and use it regularly to increase positivity (we post positive messages only there\!) FAMCare customer support is great and they respond quickly\! They are always available to help us and get our questions answered and they care about their customers and the experience customers have using the platform. > > **Cons**: Sometimes reports have extra rows or columns that we have to delete before manipulating the data in a spreadsheet, like a "RAW" data column that we cannot use. Not a huge deal but it just makes a few extra steps for us. A fun feature, the announcements, doesn't allow you to resize your uploaded image until after you save and schedule the announcement, so you have to go back to it a second time to resize it. If it's a large picture, when staff sign on, they won't be able to see the whole thing unless you resize it so it's smaller. Also, for a small non profit, FAMCare is expensive but we make it work. > > We have had a wonderful experience overall, and we have been a customer for 7 years\! A few little tweaks is all that's needed and FAMCare is always working to improve the product. ----- ### "FP FAMCare" — 4.0/5 > **Krystle** | *30 October 2025* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: The personalization of FAMCare makes it easy to continue our workflow and be able to document all information needed on our clients. > > **Cons**: The reports are difficult to use and do not provide us with all of the data needed for our National census. We've had to do some of our own reporting in Excel to get the information for year-end. > > The training was wonderful and was very easy to follow along. I think more of the front-end building of the program should be done by FAMCare considering the money we pay for the program, however I like that we learned how to do some formatting on our own. This would not have been a problem if we had more time and man-power to do so. Overall, we are able to house our data in an efficient way\! ----- ### "the best tool for consolidate the links of family" — 4.0/5 > **Verified Reviewer** | *28 June 2022* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: it's very innovative software for keep the links of family > > **Cons**: what I don't like is that there is enough bugs in this software > > my overall experience with FAMCare is that it allows all members of the family to be in constant contact and to strengthen the family ties ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/55008/famcare-human-services?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/55008/famcare-human-services) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data