Who Uses PoliteMail?

Communications tools and analytics for Microsoft Outlook & Exchange

What Is PoliteMail?

Corporate Communications Measurement for Microsoft Outlook.

Email Marketing Software for Microsoft Outlook & Exchange.

Create, send and track your email marketing campaigns and newsletters right from Outlook. See who is opening your messages and clicking your links, without leaving your Inbox! Select from professional style HTML templates, create your own, or just use regular Outlook email. Send to lists of hundreds or thousands, then get the email metrics to measure your results!

PoliteMail Details

PoliteMail Software

http://www.politemail.com

Founded 2006

PoliteMail pricing overview

PoliteMail does not have a free version and does not offer a free trial.


Free Version

No

Free Trial

No

PoliteMail deployment and support

Support

  • 24/7 (Live Rep)
  • Online

Deployment

  • Cloud, SaaS, Web
  • Installed - Windows

Training

  • In Person
  • Live Online
  • Documentation

PoliteMail Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Mobile Optimised Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

View full list of Email Marketing Software

  • A/B Testing
  • Audience Segmentation
  • Campaign Management
  • Event-Based Notifications
  • Location Tracking
  • Team Management

View full list of Email Tracking Software

  • Activity/News Feed
  • Blogs
  • Employee Database
  • Employee Photos
  • Meeting Management
  • Newsletter Management
  • Real-time Chat
  • Screen Sharing
  • Survey/Poll Management
  • Video Conferencing

View full list of Internal Communications Software

PoliteMail Alternatives

More PoliteMail alternatives

PoliteMail Reviews for UK Users

Read all reviews

Overall rating

4.1/5

Average score

Ease of Use 4.3
Customer Service 4.5
Features 4.3
Value for Money 4.2

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Verified Reviewer
Senior Associate, Events & Operations
Financial Services, 10,000+ Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 03/06/2020

"User friendly"

Comments: Overall I am happy with the use of PoliteMail.

Pros: It takes very little time to reach the audience and the system confirms the same on time.

Cons: At times we found difficulty in downloading the metrics but later it got solved by the vendor.

  • Reviewer Source 
  • Reviewed on 03/06/2020
Te S.
Communications Specialist
Telecommunications, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 31/07/2020

"Made Our Lives Easier"

Pros: Politemail made our lives easier as business communicators since we can build and save templates, personalize emails, and schedule send communications, which Outlook doesn't have the functionality for. We also really like that we get analytics now, so we can assess the engagement levels of our audience. The PM team also responds promptly whenever we need support, which is great!

Cons: Like any other software, we're experiencing a few glitches. Like for example, I like preparing my emails drafts I day before I'm supposed to communicate them. Whenever I make edits to the drafts the next day and I schedule send them to go out later on the day, they don't send out even though I put all recipients and I see it on the queue. The greeting field as well sometimes doesn't pull the name of the recipient. I'll reach out to the PM team regarding those issues.

  • Reviewer Source 
  • Reviewed on 31/07/2020
Roland S.
Chief Information officer
Retail, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/01/2021

"Best Platform with Great support team"

Pros: One of the most appreciated option is that you can easily import HTML template into Outlook. Send bulk email via our mail server or Politemail system. Im still using the outdated version of it and still working like a charm. The support team is outstanding and ready to login remotely and support you as soon as you submit your help ticket.

Cons: One of the missing features is being able to export all the campaign result in an editable format into pdf.

  • Reviewer Source 
  • Reviewed on 05/01/2021
Jennifer L.
KM
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 10/02/2018

"PoliteMail is an easy way to get some email metrics"

Comments: An understanding of what topics were most valued by the newsletter readers

Pros: PoliteMail is embedded in Outlook as an add-on. This makes it easy to use. Separate email sends can be aggregated into a campaign which helps to better understand metrics over time for a particular audience. Multiple user licenses are well priced and allow for many seats.

Cons: Sometime PoliteMail slows down my Outlook for over a minute per action. This is esily resolved by stopping and starting the add-on but it is frustrating.

  • Reviewer Source 
  • Reviewed on 10/02/2018
Alexandra B.
Dir Internal Comms
Pharmaceuticals, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/11/2020

"If you're sending communications, you need data insights from PoliteMail"

Comments: As a communicator, PoliteMail is a valuable tool in my toolbox. Data is just as important in our field as any other. We need to understand it and turn it into action.

Pros: PoliteMail is very user-friendly. Beyond that, and more importantly, it provides rich data that highlights how well your communication performed. As communicators or marketers, we spend a great deal of time on our messaging. The effort shouldn't stop there. We need to understand how our audience is engaging with our communication. Are they opening it? Reading it? Skimming it? Clicking links? Etc. As you measure and monitor, you can make any adjustments to ensure your communication reaches its goals.

Cons: There were some bumps in the road as we worked to integrate and create dynamic lists.

  • Reviewer Source 
  • Reviewed on 16/11/2020