Who Uses PoliteMail?

Communications tools and analytics for Microsoft Outlook & Exchange

What Is PoliteMail?

Corporate Communications Measurement for Microsoft Outlook.

Email Marketing Software for Microsoft Outlook & Exchange.

Create, send and track your email marketing campaigns and newsletters right from Outlook. See who is opening your messages and clicking your links, without leaving your Inbox! Select from professional style HTML templates, create your own, or just use regular Outlook email. Send to lists of hundreds or thousands, then get the email metrics to measure your results!

PoliteMail Details

PoliteMail Software

http://www.politemail.com

Founded 2006

PoliteMail Pricing Overview

PoliteMail does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Installed - Windows

Training

In Person

Live Online

Documentation

Support

24/7 (Live Rep)

Online

PoliteMail Features

Email Marketing Software
A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
List Management
Mobile Optimised Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management
Activity/News Feed
Blogs
Employee Database
Employee Photos
Meeting Management
Newsletter Management
Real-time Chat
Screen Sharing
Survey/Poll Management
Video Conferencing

PoliteMail Reviews for UK Users

Showing 5 of 7 reviews

Overall
4/5
Ease of Use
4.3/5
Customer Service
4/5
Features
4.1/5
Value for Money
4.4/5
Verified Reviewer
Senior Associate, Events & Operations
Financial Services, 10,001+ Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 03/06/2020

"User friendly"

Comments: Overall I am happy with the use of PoliteMail.

Pros: It takes very little time to reach the audience and the system confirms the same on time.

Cons: At times we found difficulty in downloading the metrics but later it got solved by the vendor.

  • Reviewer Source 
  • Reviewed on 03/06/2020
Megan F.
Consultant, Communications
Health, Wellness & Fitness, 10,001+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 15/03/2019

"Like no product we've seen on the market"

Comments: This product has been a game changer in our communications value provided to the organizations.

Pros: When we use PoliteMail, the end user cannot see the difference in our previous untracked emails and now tracked/measured emails. That is the true beauty of the product, it works within our Outlook system to give us valuable metrics that help us understand our email communication and audience habits. We can now report metrics on our communications that we've NEVER been able to report before.

Cons: The templates are clunky to use and takes some real practice to feel comfortable with it. Hoping this improves in the future. However, the support team is quick to help us on the issues.

  • Reviewer Source 
  • Reviewed on 15/03/2019
Marina P.
Communications officer
Food & Beverages, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 05/06/2020

"Very good tool for internal communications"

Pros: The fact that we can do templates and trackings.

Cons: It is difficult to erase the lines between each template builder...but it is just a detail !

  • Reviewer Source 
  • Reviewed on 05/06/2020
Jennifer L.
KM
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 10/02/2018

"PoliteMail is an easy way to get some email metrics"

Comments: An understanding of what topics were most valued by the newsletter readers

Pros: PoliteMail is embedded in Outlook as an add-on. This makes it easy to use. Separate email sends can be aggregated into a campaign which helps to better understand metrics over time for a particular audience. Multiple user licenses are well priced and allow for many seats.

Cons: Sometime PoliteMail slows down my Outlook for over a minute per action. This is esily resolved by stopping and starting the add-on but it is frustrating.

  • Reviewer Source 
  • Reviewed on 10/02/2018
Verified Reviewer
Program Manager, e-Communications
Hospital & Health Care, 10,001+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 22/03/2019

"Great product"

Comments: The ability to provide statistics on how employees are engaging with our internal communications has been critically important for our corporate communications. It allows us to demonstrate the effectiveness of our effort and make informed decisions.

Pros: Having PoliteMail was a gamechanger for us. The ability to have statistics on our internal communications allows us to demonstrate to our leadership the effectiveness of our communications. It also allows to provide data in support of our recommendations for making changes.

Cons: Within our internal environment, Outlook can get finicky with how it interacts with PoliteMail. Of the five users, three of them experience challenges with getting the sends to actually work. Usually a simple reboot was enough to resolve the issue.

  • Reviewer Source 
  • Reviewed on 22/03/2019