Who Uses UltiPro?
We market our UltiPro solution primarily to companies with more than 100 employees across all industries.
What Is UltiPro?
Ultimate Software is committed to always putting people first. This core principle drives the creation of its award-winning HR, payroll, and talent management technology; delivery of its industry-leading customer service; and prevalence of its employee-centric culture. Ultimate has been ranked in the top 25 on Fortunes annual 100 Best Companies to Work For list since 2012, as well as named #1 Best Large Workplace in Technology by Fortune four years in a row (20162019).
UltiPro Pricing Overview
UltiPro does not have a free version and does not offer a free trial. See additional pricing details for UltiPro below.
Showing 5 of 884 reviews
Reviewed on 11/06/2018
Best payroll solution
Comments: It help us speed the payroll process by 45% more fast.
Pros: Ultipro best trait is the ability to customize the settings or features in a way to mold it on how the business works.This is a very intuitive tool, that even our non tech people can manage and control their own data and find everything they need on UltiPro. The cloud provides a real-time information including reports and dashboards that has the ability for employees to be able to navigate seamlessly and manage their information is made an impact. Very easy to use.
Cons: Very limited on the workflow process in web based. Some features are slower than other, not sure if its because the data is too much. This are small bumps compared to the benefits that this tool offers, so overall it doesn't have too many flaws.
Reviewed on 14/02/2020
Review of UltiPro HRIS
Comments: UltiPro allowed us to eliminated many tedious and time-consuming processes, streamlining them that improved efficiency - Applicant Tracking, Onboarding, and Performance Management processes have all been greatly enhanced.
Pros: The functionality of the system overall - how each module works with each other, and the fact that I can customize it to my needs myself as we change. The ease of use and training are outstanding!
Cons: Not having the ability to have multiple company codes assigned to an employee who may be paid different rates in different company codes, but it does not impact a lot of employees and there is a work-around.
Reviewed on 14/02/2020
The Ultimate Software
Comments: I have started this year to use the PPACA system which is great! It reduces the manual work involved when the system does it for you. Benefits are great. Looking forward some day to upgrading that to your Prime Benefits. Your Open Enrollment looks cleaner in Prime Benefits.
Pros: This software is people-friendly, all inclusive for processes in our departments. The Support is awesome and timely. The education is outstanding with individual one-on-one, webinars, videos and updates. Communication on what's happening at Ultimate Software, what's new, updates, is ever on spot.
Cons: I'm still working on understanding the Business Intelligence. It seems complicated.
Reviewed on 25/04/2019
Comments: Poor experience. Implementation team isn’t great or knowledgeable about the proxy or HR processes, which means they can’t effectively help you get the most out of the tool. Once launched, you’ll encounter many issues and glitches and the service team provides slow responses and doesn’t always resolve things. Beyond that, the system is clunky to use and will likely slow down your HR processes and make it difficult to extra meaningful data from the system because reporting is not robust. Overall, very poor experience.
Pros: If you have limited budget and not many online processes in HR, on the surface, Ultimate may have a number of features that will help you transition from paper processes to online. There are many simple features for recruiting, payroll, core hr, training and more.
Cons: Seems to grow by bolt-on and acquisition, which means data sharing between modules isn’t seamless and features and functionality aren’t well built out. For example, the recruitment module is clunky and difficult to use - very outdated compared to other applicant tracking systems on the market. You would be better off using an external applicant tracking system that had better functionality, than to use Ultimate. Same thing for time and attendance - the user functionality and interface isn’t at all intuitive or friendly. That product looks and feels like it was built 20 years ago. Go with something else and don’t pay to use Ultimate, as it will slow things done for hiring managers, employees and HR. These types of problems are pervasive with the tool and, as a result, it may make sense to only use Ultimate for simple payroll processing and very basic core HR. Anything more and you’ll be overpaying for outdated software.
by Ultimate Software on 30/04/2019
Hi Nicole, thank you for your feedback. We're really sorry to hear you are having a less-than-stellar experience with us. We appreciate you taking the time to provide feedback and I have shared your comments with the team to help us improve. We hope you have a wonderful day.
Reviewed on 18/02/2020
Love Ultipro- Only issue is reporting
Pros: Ease of use, customer service, great company! I love everything about them! Staff really go above and beyond. Have great retention tools for ongoing customers. They continue to be open to customer feedback as well.
Cons: Reporting. BI functionality is great for advanced users or companies with a designated HRIS team but if you are a small business (under 500), it can be difficult to simply get what you want quickly. Wish they had easy reporting (like SuccessFactors or ADP) and then BI for advanced users.