--- description: Discover the benefits and disadvantages of UKG Pro. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UKG Pro Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [UKG Pro](/software/480/ukg-pro) # UKG Pro Canonical: https://www.capterra.co.uk/software/480/ukg-pro Page: 1 / 30\ Next: [Next page](https://www.capterra.co.uk/software/480/ukg-pro?page=2) > UKG helps organizations understand and empower their workforce with AI-driven HR, payroll, and workforce management solutions. > > Verdict: Rated **4.3/5** by 726 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses UKG Pro? Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 726 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: UKG - **Location**: Lowell, US - **Founded**: 1977 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Danish, English, French, German, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Ad hoc Reporting - Applicant Tracking - Attendance Tracking - Availability Management - Background Screening - Benefits Dashboard - Benefits Management - CRM - Calendar Management - Candidate Management - Collaboration Tools - Compensation Management - Competency Management - Compliance Management - Dashboard - Data Visualisation - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Portal - Employee Profiles - Employee Scheduling - Employee Self Service - Feedback Management - Goal Setting/Tracking - HR Management - Interview Management - Job Posting - Mobile Access - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Performance Metrics - Reporting/Analytics - Resume Parsing - Search/Filter - Self Service Portal - Self-Service Content Curation - Succession Management - Succession Planning - Surveys & Feedback - Task Management - Tax Compliance - Time & Attendance - Timesheet Management - Training Management - W-2 Preparation ... and 27 more features ## Integrations (44 total) - Achievers - Appcast - Asurint - Beekeeper - Benefitfocus Platform - Bluewater CONNECT - ClearStar - CloudPay - Crew - Equifax - First Choice - GoodHire - Greenhouse - HireRight - Indeed for Employers ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) - [Payroll Software](https://www.capterra.co.uk/directory/30202/payroll/software) - [Benefits Administration Software](https://www.capterra.co.uk/directory/10025/benefits-administration/software) - [Talent Management Software](https://www.capterra.co.uk/directory/10029/talent-management/software) - [Onboarding Software](https://www.capterra.co.uk/directory/30819/onboarding/software) ## Alternatives 1. [Deel](https://www.capterra.co.uk/software/205015/deel) — 4.9/5 (4288 reviews) 2. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4826 reviews) 3. [RUN Powered by ADP](https://www.capterra.co.uk/software/185859/run) — 4.6/5 (1441 reviews) 4. [ADP Workforce Now](https://www.capterra.co.uk/software/155895/workforcenow) — 4.4/5 (7222 reviews) 5. [Paylocity](https://www.capterra.co.uk/software/86714/webpay) — 4.3/5 (1846 reviews) ## Reviews ### "Good solution" — 4.0/5 > **Verified Reviewer** | *29 August 2025* | Internet | Recommendation rating: 7.0/10 > > **Pros**: It combines everything you need for your HR \& recruitment team. Onboarding, benefits, to payroll and booking time off all in one place. The end used experience is great for end users and simple to use. This tool can be used to automate onboarding using an identity management platform using low code solution. > > **Cons**: The learning curve to fully utilize the platform for all the solutions offered may be steep and the mobile app is very limited but allows you to easily book paid time off. ----- ### "Ukg-Manage payroll with panache" — 5.0/5 > **Vineet** | *28 November 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The interface with timecards and scheduling is really easy to learn and teach. We changed the software from Kronos and not much training was required to learn the new platform. > > **Cons**: Sometimes the employees complain about that they are not able to login. Also as a manager I struggle to login if outlook email is open > > Overall its a really great platform to manage attendance, payroll and scheduling needs. Super easy to learn and execute ----- ### "Modern Day Payroll Processing" — 4.0/5 > **Felicia** | *8 April 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The ease of processing a payroll and the security in knowing that tax filings will be done correct and in a timely manor. Customer Service is top tier. You can expect communication via email or by phone almost instant. > > **Cons**: The reporting could be more user friendly. There are many standard reports available for your use, however trying to build a custom report on your own is very complicated if not impossible. > > During my 32 yrs. as a Payroll Professional I have worked with several Payroll processing systems, and UKG has made the switch over to cloud base feel almost seamless. ----- ### "UKG review" — 5.0/5 > **Aarti** | *21 April 2026* | Supermarkets | Recommendation rating: 8.0/10 > > **Pros**: I like the web import tool and platform configuration functionality. It allows us to setup mapping or hide fields that certain users do not need to see or edit. > > **Cons**: I wouldn’t say I like it the least but I have the least experience using the mobile app as an administrator. > > Overall experience has been good. I have used UKG since 2019 and it has done more than the previous systems I have used. ----- ### "Unreliable and difficult to navigate" — 2.0/5 > **Patricia** | *2 April 2026* | Plastics | Recommendation rating: 0.0/10 > > **Pros**: Payroll Processing was seamless and uncomplicated. The onboarding process is also straight forward and seamless. > > **Cons**: Communicating with ukg was a nightmare. The call center can't help you, it takes forever to find help or you won't ever receive any kind of support. Our business was left alone with too many issues. I'm sure the software itself isn't bad, but no one was willing to assist us in making it work for our business. The software was difficult to use and not user friendly. Users couldn't locate benefit enrollment and had issues adjusting tax setup and other info. The missing support for tax setup and filing was a nightmare. The reporting feature was extremely difficult to navigate and reports had missing or incorrect info at times. > > Considering the high price of this product, we expected much better support. Speaking to a call center in India with employees that do not know solutions to specific issues is not a good solution. ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.co.uk/software/480/ukg-pro?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/480/ukg-pro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data