--- description: Discover the benefits and disadvantages of UKG Pro. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UKG Pro Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [UKG Pro](/software/480/ukg-pro) # UKG Pro Canonical: https://www.capterra.co.uk/software/480/ukg-pro Page: 1 / 30\ Next: [Next page](https://www.capterra.co.uk/software/480/ukg-pro?page=2) > UKG helps organizations understand and empower their workforce with AI-driven HR, payroll, and workforce management solutions. > > Verdict: Rated **4.3/5** by 720 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses UKG Pro? Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 720 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: UKG - **Location**: Lowell, US - **Founded**: 1977 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Danish, English, French, German, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Applicant Tracking - Attendance Tracking - Availability Management - Benefits Dashboard - Benefits Management - CRM - Calendar Management - Candidate Management - Collaboration Tools - Compensation Management - Competency Management - Compliance Management - Dashboard - Data Visualisation - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Portal - Employee Scheduling - Employee Self Service - Feedback Management - Goal Management - Goal Setting/Tracking - HR Management - Individual Development Plans - Interview Management - Job Posting - Mobile Access - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Metrics - Performance Review Management - Progress Tracking - Pulse Surveys - Reporting/Analytics - Self Service Portal - Self-Service Content Curation - Skills Assessment - Succession Management - Succession Planning - Surveys & Feedback - Task Management - Tax Compliance - Time & Attendance - Timesheet Management - W-2 Preparation - Workflow Management ... and 27 more features ## Integrations (44 total) - Achievers - Appcast - Asurint - Beekeeper - Benefitfocus Platform - Bluewater CONNECT - ClearStar - CloudPay - Crew - Equifax - First Choice - GoodHire - Greenhouse - HireRight - Indeed for Employers ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) - [Payroll Software](https://www.capterra.co.uk/directory/30202/payroll/software) - [Benefits Administration Software](https://www.capterra.co.uk/directory/10025/benefits-administration/software) - [Talent Management Software](https://www.capterra.co.uk/directory/10029/talent-management/software) - [Onboarding Software](https://www.capterra.co.uk/directory/30819/onboarding/software) ## Alternatives 1. [Deel](https://www.capterra.co.uk/software/205015/deel) — 4.9/5 (4276 reviews) 2. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4780 reviews) 3. [ADP Workforce Now](https://www.capterra.co.uk/software/155895/workforcenow) — 4.4/5 (7205 reviews) 4. [Paylocity](https://www.capterra.co.uk/software/86714/webpay) — 4.3/5 (1841 reviews) 5. [RUN Powered by ADP](https://www.capterra.co.uk/software/185859/run) — 4.6/5 (1410 reviews) ## Reviews ### "Good solution" — 4.0/5 > **Verified Reviewer** | *29 August 2025* | Internet | Recommendation rating: 7.0/10 > > **Pros**: It combines everything you need for your HR \& recruitment team. Onboarding, benefits, to payroll and booking time off all in one place. The end used experience is great for end users and simple to use. This tool can be used to automate onboarding using an identity management platform using low code solution. > > **Cons**: The learning curve to fully utilize the platform for all the solutions offered may be steep and the mobile app is very limited but allows you to easily book paid time off. ----- ### "Managing Paystubs with UKG" — 5.0/5 > **Eric** | *23 April 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: UKG is a pretty easy to navigate utility, especially when it comes to tracking pay and benefits. Having everything in one app is super convenient. > > **Cons**: I don't think there's much to not like about this unless it's not setup correctly, but that should be addressed on implementation. > > Overall, it's a super easy to navigate app and easy to use. Everything is there in the dropdowns to pick where you need go and view. ----- ### "Comprehensive HR Platform with Usability and Performance Tradeoffs" — 5.0/5 > **carlos** | *4 May 2026* | Warehousing | Recommendation rating: 9.0/10 > > **Pros**: Centralized HR, payroll, and workforce data in one platform Strong payroll accuracy and compliance capabilities Robust reporting and analytics for workforce insights Timekeeping and scheduling tools support labor planning Scalable for large, multi-site operations > > **Cons**: User interface feels dated and not very intuitive Reporting can be complex and time-consuming to build System performance can lag, especially during peak payroll periods Limited flexibility for custom workflows without heavy configuration Customer support responsiveness can be inconsistent ----- ### "A good HR function" — 3.0/5 > **Lexi** | *30 March 2026* | Airlines/Aviation | Recommendation rating: 8.0/10 > > **Pros**: We used this for payroll, employee profiles, benefits, etc and its a pretty decent system. I quite like it. > > **Cons**: The mobile app was a bit hard to rule out to employees. Always getting locked out and they were in the office constantly to get their password reset. > > From an HR standpoint I really like it. From an employee standpoint they would probably say they dont like it ----- ### "UKG Pro Average Experience" — 3.0/5 > **Abby** | *2 February 2026* | Staffing & Recruiting | Recommendation rating: 2.0/10 > > **Pros**: The reporting features were good, ease of entry at onboarding, and onboarding process. Dashboard was easy to use. > > **Cons**: Customer service was not very responsive. Hard to get answers or direction on issues when you needed support quickly > > Average. Integration with our ATS had issues often and, in turn, that caused a lot of issues and fristo ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.co.uk/software/480/ukg-pro?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/480/ukg-pro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data