15 years helping British businesses
choose better software

What is ThunderTix?

Catering to live performance and the arts with fully integrated tools to efficiently run traditional or VIRTUAL events. Easy-to-use including fully integrated video and marketing, fundraising, gift cards, reserved seating with social distancing, subscriptions, merchandise, customer loyalty, coupons, and surveys. The only service with NO ticket fees and 100% nightly payouts. Experience stellar customer service with our free trial and learn why ThunderTix is the #1 choice for live performances.

Who Uses ThunderTix?

The performing arts -- theatre, symphony, opera, dance, magic, comedy, and live music. All the tools needed to manage a season of events with extensive season subscription options.

Where can ThunderTix be deployed?

Cloud-based
On-premise

About the vendor

  • Thunder Data Systems
  • Founded in 2000

ThunderTix support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Gibraltar, Ireland, Luxembourg and 7 others

Languages

English, French, Spanish

ThunderTix pricing

Starting Price:

US$20.00/month
  • Yes, has free trial
  • No free version

ThunderTix does not have a free version but does offer a free trial. ThunderTix paid version starts at US$20.00/month.

Pricing plans get a free trial

About the vendor

  • Thunder Data Systems
  • Founded in 2000

ThunderTix support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Gibraltar, Ireland, Luxembourg and 7 others

Languages

English, French, Spanish

ThunderTix videos and images

ThunderTix Software - ThunderTix Dashboard - track revenue streams and gain insight with month-over-month comparisons
ThunderTix Software - Create and manage events from one place. Staff can sell tickets on behalf of patrons at the box office with ease. The administrative portal integrates with card readers and terminals for a rapid point of sale.
ThunderTix Software - Seating charts are custom-built to reflect each unique venue layout. We'll include important details for customers like where stairs, the lobby, restrooms, or the bar are located.
ThunderTix Software - Streamline your checkin process by scanning tickets using our iOS or Android Apps. See real-time updates to your seating chart showing which seats have not checked in.
ThunderTix Software - Integration with Stripe and Square Terminals for on-site sales at the box office
View 6 more
ThunderTix video
ThunderTix Software - ThunderTix Dashboard - track revenue streams and gain insight with month-over-month comparisons
ThunderTix Software - Create and manage events from one place. Staff can sell tickets on behalf of patrons at the box office with ease. The administrative portal integrates with card readers and terminals for a rapid point of sale.
ThunderTix Software - Seating charts are custom-built to reflect each unique venue layout. We'll include important details for customers like where stairs, the lobby, restrooms, or the bar are located.
ThunderTix Software - Streamline your checkin process by scanning tickets using our iOS or Android Apps. See real-time updates to your seating chart showing which seats have not checked in.
ThunderTix Software - Integration with Stripe and Square Terminals for on-site sales at the box office

Features of ThunderTix

  • Activity Dashboard
  • Alerts/Notifications
  • Attendee Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Communication Management
  • Confirmation/Reminders
  • Customer Data Management
  • Customisable Branding
  • Customisable Templates
  • Email Marketing
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Guest List Management
  • Marketing Automation
  • Mobile Access
  • Online Payments
  • Online Registration
  • Payment Processing
  • Promotions Management
  • QR Codes
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Third-Party Integrations
  • Ticketing
  • Website Management

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AudienceView Professional is designed to streamline ticketing, CRM, fundraising & marketing all in one platform.
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Ticket Tailor is a simple and affordable global ticketing platform that puts you in control of your event ticketing.
Successful event management starts with Tix. Email marketing, social distancing, and more. Low cost and risk free. Get started today!
Affordable & easy-to-use web based ticketing & reservation system.

Reviews of ThunderTix

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.8
Features
4.6
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Sergio
Sergio
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Easy Interface. Easy to Setup. Reliable & A+ Professional Customer Service.

5.0 8 years ago

Comments: I enjoyed the overall experience. What was great about ThunderTix was a combination of two things, dependability and customer service. Whenever I had a question they answered it either by phone or email in a timely manner. They were also very thorough as to what you cannot and could do. With much creativity and flexibility there isn't really much you cannot do with their ticketing system.

Pros:

It's affordable with its different ticketing plans, and you are not stuck paying an outrageous percentage of your sales. *Customer Service *Dependable *Automated Pre-sale system *Automated Post-sale system *Works on smartphones and tablets with easy. *Promotional tools. *Easy simple buttoning system even low tech Church volunteers of an elderly age were able to operate. *SSL Encryption on their end. *Works with multiple merchant portals

Cons:

I am not really sure. They seem to even be concerned about quickly changing their system to benefit you from their open customer support page. You can see what the customers complained about, and even how they solved it. It was freaking incredibly risky, but also awesome to see how they fixed it. So if there are issues which I did not experience, they probably won't last too long.

Thunder Data Systems Response

last year

Sergio, once in a while we read comments like yours, and we are left brimming with pride. Everything you mentioned is a core value to us: responsive, thorough service, ease-of-use, cost-effective pricing, rapid responses to bugs, and attention to the smallest details that make it all possible. Thank you for your excellent rating and for making our day!

Brienne
Founder in US
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Incredible support, easy interface for admin & end user, love it!

5.0 6 months ago

Comments: Incredible. I had explored a few different sites and this one was the easiest to set up, with consistent, kind and useful instructions from the support team with any questions or needs I had. I would strongly recommend to anyone new to ticketing platforms, or to those who want a support team that follows through and cares about your outcomes. I will be continuing to use Thundertix for my client.

Pros:

The ease of the platform to set up events, have multiple types of tickets, create a donation campaign, collect various reports. Most of all, I found their customer service to be one of the best I have ever encountered. They are kind, knowledgeable, patient, clearly communicate and helped me every step of the way in a stressful time to get the ticketing functions up and running for a client of mine. I adore their skill and incredible support!

Cons:

While the report options are comprehensive, it is a bit confusing to know what reports will produce what data, and so while I am new to the site, I still have to hunt to figure out which ones I need and how to best display the needed information for tickets, and donations. But i'm learning!

Lorenzo
ICT Manager in US
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The Efficient Approach for Support Management

5.0 2 months ago New

Comments: The efficiency of managing events is well supported by the program, and this brings a reliable and focused way of running business.

Pros:

The platform has the right ticketing procedures, and they all bring a reliable communication.

Cons:

The program creates a suitable scheduling plan, that makes every process reliable.

Verified Reviewer
Verified LinkedIn User
, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Fine but not the best option out there

2.0 6 years ago

Comments: I feel like the biggest benefit is the price and the customization of the software. I would highly recommend spending quality time on the set-up to ensure you're using it to the best of its ability for your organization.

Pros:

The customization is really nice -- from show details, customer reminders, and prices. The customer side of things is really clean and well setup.

Cons:

The navigation can be non-intuitive, but understandable once you get the lay of the land. The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end. Even leaving notes about orders that you couldn't later update would get irritating for the small space provided.

Thunder Data Systems Response

2 years ago

Thanks for your great feedback! Since your review, we completely redesigned our entire box office portal! The navigation was completely changed and is much more intuitive than before. You can now enter multiple notes on an order, and they can be both edited and/or deleted! In addition, we made improvements to interlinking wherever possible to make it easier than ever! We truly aim to be the most efficient, time saving software. If you have specific suggestions, I am all ears. You are welcome to write me directly, or you can create a feature request once you're logged in. I'll look forward to hearing from you!

Laura
Box Office Manager in US
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Thundertix

5.0 4 months ago

Comments: Customer service and internal team are very knowledgable with their product. Great listeners and always looking for improvements in their products.

Pros:

Customer Service is top notch!! Easy to submit tickets online, and get responses within minutes or few hours. Ease of use. Flexibility of different seating charts. Like the feature voting.

Cons:

Would like to be able to have one login for both of our sites. We have 2 venues to manage. Requires using 2 different browsers in order to have both logged in at a time.