--- description: Discover the benefits and disadvantages of Solve CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Solve CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM for Small Businesses](/directory/31583/small-business-crm/software) > [Solve CRM](/software/41409/solve360) # Solve CRM Canonical: https://www.capterra.co.uk/software/41409/solve360 Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/41409/solve360?page=2) > Major web update in 2020 | A service management CRM. Renowned for service management, scheduling, sales and exceptional mobile apps > > Verdict: Rated **4.5/5** by 144 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Solve CRM? Delivers exceptional mobile apps to businesses who need to manage field workflow within a customer or project context. Trending with HVAC, Industrial Equipment, Smart Tech, Property Management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 144 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Norada - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Only $25/month per user First 14-days FREE (no credit card) Includes web and native apps. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Polish, Russian, Swedish - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Billing & Invoicing - Calendar/Reminder System - Contact Database - Contact Management - Customisable Reports - Data Import/Export - Dispatch Management - Document Storage - Email Management - GPS - Interaction Tracking - Lead Management - Lead Qualification - Mobile Access - Online Time Clock - Quotes/Estimates - Reporting/Analytics - Routing - Sales Pipeline Management - Scheduling - Segmentation - Service History - Task Management - Third-Party Integrations - Time Tracking - Work Order Management ## Integrations (4 total) - Gmail - Google Calendar - Microsoft Azure - Wufoo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software) ## Related Categories - [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software) - [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software) - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Lawn Care Software](https://www.capterra.co.uk/directory/31338/lawn-care/software) - [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.capterra.co.uk/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "Solve CRM is somewhat unwieldly and difficult to use" — 2.0/5 > **Henry** | *27 August 2025* | Education Management | Recommendation rating: 3.0/10 > > **Pros**: It is a very information dense CRM, where a lot of information is stored and displayed at once, which can be helpful if you want to see all the information at once. > > **Cons**: The high level of information displayed at once, without any sort of options for filtering can make it difficult at times to find the most important information regarding a client. > > I found Solve to be pretty difficult and unwieldly to use with too much information and limited filtering ability, impairing my ability to understand information about a client without feeling overwhelmed. ----- ### "Comprehensive, versatile CRM and project management tool with outstanding customer support" — 5.0/5 > **Carl** | *1 April 2018* | Recommendation rating: 10.0/10 > > **Pros**: Works superbly with other cloud platforms. VERY flexible. Two versions to choose - Solve CRM and Solve Client Manager. Lots of great features - Google sheets report integration (slice, dice, geo-reference, and pivot the data anyway you want), click to call, easy to navigate activity window, flexible workflows and follow-ups, individualised task lists and on and on. We've implemented Solve360 in three companies and recommended it to dozens of others and never been disappointed. Of course we always consider other products on the market. Many of them promise to deliver great things, but when you get into the detail, they lack key features that are essential, or are prohibitively expensive. > > **Cons**: Really difficult to find cons with the software. Being really picky, perhaps some lesser used functions are not immediately obvious, but there are plenty of guides and the customer support is outstanding. The inclusion of a Gantt chart function would be great for project work, but there are work arounds for this. > > The main benefits are: 1. The ability to offer great customer relationship - the information on the project and the customer is easily available to the team. 2. The ability to track all potential clients in a meaningful way, organising follow-ups at any point in the future. 3. Easily pick-up projects and clients from other members of the team should they be absent. ----- ### "Wonderful tool for any business with contacts" — 5.0/5 > **Dorea** | *26 February 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I have used Solve for over 4 years, and introduced it to my latest start-up business project. I vetted several CRM's before going with Solve and have been very happy with this decision. At first glance I was intimidated by how to begin and organize, but with guidance from their team with one on one training and reading their guides, I have been very pleased with the results. I use the desktop version which I like better than the app for the phone, but I still appreciate the app when on the road to make notes and reminders. I can easily make templates for emails and reminder tasks/queues/calendar dates. It has been a wonderful CRM to work with. I recommend it to anyone that needs to keep track of contacts and their interactions. > > **Cons**: It would be nice if the mobile app could link with the desktop templates I have created to insert those on the fly. I think I was given a tutorial of how to do this, but it must have been too many steps, because I never completed it. We cannot connect our Quickbooks with Solve. I have used Xero with success with my prior business. I prefer Xero over Freshbooks. No number to call for support, but when you email support they can setup a time and they do respond quickly. > > Overall, employees can now keep track of conversations with customers, track orders, shipping, reminders via queues, calendars and/or tasks, draft emails for send at future dates, create email templates for ease of tasks that are customizable and stay more organized. ----- ### "You can't live without Solve for your business\!" — 5.0/5 > **Jennifer** | *24 January 2020* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Solve is highly customize-able for a business like ours that can't just use a cookie cutter program to manage our clients and their needs. We are highly productive using Solve and there is nothing out there like this program. The price point is unbeatable and the customer service is top notch - they are on the ball EVERY TIME we need help\! > > **Cons**: There is nothing we do not like about Solve\! We can make it into anything we want it to be and the customer service team is fast to respond if we run into issues. That is a major thing today when you can barely get someone on the phone after 10 minutes of pressing buttons on an automated phone system like most companies use. > > We started using Solve around 2011-2012 (I believe) and we've never looked back\! We searched and searched for an affordable way to keep up with our small growing business and nothing was out there until we ran into Solve. We created our database from the ground up and continue to change it according to our needs and it always lives up to our high standards. We have a very niche product and business and Solve has made it a million times easier to manage and grow our business\! ----- ### "Intuitive and Easy to Use" — 5.0/5 > **Greg** | *10 January 2020* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: The mobile app and the ease in which you can follow up with clients, record conversations, and hand tasks off to other team members. > > **Cons**: Would like to see an easier way for admin to track team members assigned tasks. > > Solve helps us manage recurring tasks like processing offers, servicing listings, holding open houses, etc. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/41409/solve360?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/41409/solve360) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data