--- description: Discover the benefits and disadvantages of SuperOffice CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SuperOffice CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [SuperOffice CRM](/software/39294/superoffice-crm) # SuperOffice CRM Canonical: https://www.capterra.co.uk/software/39294/superoffice-crm Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/39294/superoffice-crm?page=2) > SuperOffice is a European CRM software for small and mid-size businesses, with the most user-friendly CRM platform on the market. > > Verdict: Rated **4.2/5** by 133 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SuperOffice CRM? Small and mid-sized businesses looking for a European CRM platform for sales, marketing, and customer service. Particularly suited for B2B companies in European markets with GDPR requirements. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 133 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SuperOffice - **Location**: Oslo, Norway - **Founded**: 1990 ## Commercial Context - **Starting Price**: €95.00 - **Pricing model**: Per User - **Pricing Details**: SuperOffice is priced per user per month, but most customers choose annual billing. Each plan also includes usage allowances for various capabilities, like marketing emails, resolved service requests, data storage, and more, based on the number of users on your account. If you go beyond your allowance, you can purchase additional capacity. Some advanced capabilities, like the number of active projects or marketing flows, are plan-specific: reaching a plan's limit means upgrading to the next plan to unlock more. Every SuperOffice plan includes the full CRM; sales, marketing and service tools, plus AI features, built-in GDPR compliance and European data residency. You don't need separate modules for different teams. The plan you choose determines the depth of features and AI capabilities available to your organisation. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Russian, Spanish, Swedish - **Available Countries**: Austria, Denmark, Germany, Ireland, Netherlands, Norway, Sweden, Switzerland, United Kingdom ## Features - Activity Dashboard - Alerts/Notifications - CRM - Campaign Management - Collaboration Tools - Commenting/Notes - Contact Management - Customisable Branding - Customisable Reports - Customisable Templates - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Full Text Search - Interaction Tracking - Landing Pages/Web Forms - Lead Management - Lead Qualification - Marketing Automation - Mobile Access - Multi-Channel Communication - Prioritisation - Quotes/Estimates - Reporting & Statistics - Reporting/Analytics - Sales Pipeline Management - Segmentation - Surveys & Feedback - Task Management - Third-Party Integrations - Workflow Management ## Integrations (32 total) - Exact Globe - Fortnox - Genesys Cloud CX - GetAccept - Goava - Google Drive - Google Maps Platform - Google Workspace - HubSpot Marketing Hub - KingAsterisk Contact Center Software - Leadinfo - Lyyti - Microsoft Defender for Office 365 - Microsoft Dynamics 365 Business Central - Microsoft Outlook ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software) - [Knowledge Base Software](https://www.capterra.co.uk/directory/32454/knowledge-base/software) - [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software) - [Form Builder Software](https://www.capterra.co.uk/directory/33235/form-builder/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4490 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (7002 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18811 reviews) 5. [Dynamics 365](https://www.capterra.co.uk/software/157279/dynamics-365) — 4.4/5 (5860 reviews) ## Reviews ### "The Competitive Approach" — 5.0/5 > **Jessica** | *17 November 2024* | Graphic Design | Recommendation rating: 10.0/10 > > **Pros**: SuperOffice CRM has the interests of all the clients > > **Cons**: SuperOffice CRM is determined without mistakes > > SuperOffice CRM is the professional relations managing approach ----- ### "SuperofficeCRMden" — 4.0/5 > **Denis** | *19 September 2026* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: Strong Microsoft Outlook and Office 365 integration. Centralized customer information that improves visibility across sales, marketing, and support teams. > > **Cons**: Certain advanced CRM features and selection/filtering capabilities are limited compared with larger CRM platforms. > > Reliable CRM that helps improve customer relationship management without the complexity of enterprise systems. ----- ### "Simple to use and good integration options" — 5.0/5 > **Georg** | *14 November 2024* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: The user interface is clear and very intuitive to use. This enables a very short onboarding of new users. Screens can be customized very easily. > > **Cons**: Support is good but sometimes we would like to have shorter communication. Sometimes it takes a little longer until BUGs are fixed. > > All in all, we are very satisfied with the solution. It has very good API connection options that are also very well documented. The many extensions via apps enable easy integration of other systems. ----- ### "It really is the most user friendly CRM that you can imagine." — 5.0/5 > **Marcel** | *16 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours. Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project. I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away. > > **Cons**: Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need. > > Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers. ----- ### "Not good - many necessary features not available" — 2.0/5 > **Lukas** | *5 October 2021* | Professional Training & Coaching | Recommendation rating: 0.0/10 > > **Pros**: The best thing about the CRM is that it is very easy to use and has a very easy to follow structure (Firm/People and Sale/Projekt). > > **Cons**: Many basic features which one thinks every CRM provide are not available. The most critical problem is that selections are extremely limited. For example, one cannot make a selection of all "Projekt leaders", which would be critical for us in order to send all of our customers who are Project leaders a standardised e-mail. Many further issues arise there once you have spent some time testing the selections (many limitations became apparent only after using the CRM, not during the evaluation process). A further issue are the many bugs which the system has, for example the data-export does not work properly even though issues have been posted on the community platform for 5 years\! > > The overall experience for me is that I would never choose SuperOffice again but rather the solution Microsoft offers. It is more expensive, but trust me, it is worth it\! ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/39294/superoffice-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/39294/superoffice-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data