Who Uses This Software?

Developed specifically for the needs of mid-sized companies (200 to 2,500 employees). Markets which have complex requirements like Construction, Non Profits and Manufacturing.

Average Ratings

5 reviews
  • Overall 5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price US$5.00/month
  • Pricing Details HR, Payroll and Talent Engagement - PEPM model, pay for what you use
  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Criterion
  • https://www.criterionhcm.com
  • Founded 1984

About Criterion HCM

Criterion delivers the best human capital management (HCM) software user experience, functionality and value in the mid-market. Our full range of HCM solutions and state-of-the-art platform help organizations better manage the entire employment lifecycle and make data-driven workforce decisions at every stage. Criterion has served the HCM needs of mid-sized companies for more than 30 years.

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Criterion HCM Features

Vendor has not completed this information.
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management

Suggested Products

Criterion HCM Most Helpful Reviews

Good

Reviewed on 22/01/2018
Susan V.
Mgr of HR & OD
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: It is truly an HR software built with HR end users in mind. The fact that positions are separate and allow you to track FTEs is logical versus some that I previewed that make simple things like EEO codes driven by the employee record versus the position record.

Cons: Flexible report writing features, or lack thereof. Getting data back out of the system in the form of reports is not user friendly.

ESS Review

Reviewed on 13/08/2014
Peggy D.
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I really appreciate the support that is provided. They are very quick to respond to any problem that I have and also to communicate where they are in the process. What I like best about the product is the ease of looking up information on an employee. Being able to see their history at my fingertips is awesome.

Cons: It runs a little slow sometimes, but there is really nothing I don't like.

System is great, data upload is iffy, customer service is acceptable

Reviewed on 11/01/2018
Megan S.
Client Processing Service Specialist
Management Consulting, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I think the amount of things you can do with the service is amazing. Reports are easy to customize and pull

Cons: The customer service has been slow to respond and has not had some of the answers needed. The difficulty of doing a large upload

Criterion HCM - Perfect Software

Reviewed on 11/08/2014
Laura S.
Legal Services
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I always get fast and great help from the customer service department. The system is easy to use.

Cons: I wish I could add fields on my own. It seems that I can re-label fields but not add them on my own.

FFVA uses HR, Payroll, & ESS

Reviewed on 12/08/2014
Jimie W.
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I like the ease of use and the efficiency of the support staff.

Cons: The products we use don't really have any downsides.

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