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Who Uses Criterion HCM?

Developed specifically for the needs of mid-sized companies (200 to 2,500 employees). Markets which have complex requirements like Construction, Non Profits and Manufacturing.

What Is Criterion HCM?

Criterion delivers the best human capital management (HCM) software user experience, functionality and value in the mid-market. Our full range of HCM solutions and state-of-the-art platform help organizations better manage the entire employment lifecycle and make data-driven workforce decisions at every stage. Criterion has served the HCM needs of mid-sized companies for more than 30 years.

Criterion HCM Details

Criterion

https://www.criterionhcm.com

Founded 1984

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Criterion HCM pricing overview

Criterion HCM does not have a free version and does not offer a free trial. Criterion HCM paid version starts at US$5.00/month.

Starting Price

US$5.00/month

Pricing Details

HR, Payroll and Talent Engagement - PEPM model, pay for what you use

Free Version

No

Free Trial

No

Criterion HCM deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Criterion HCM Features

  • ACA Reporting
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • COBRA Administration
  • Deduction Management
  • Disability Insurance Administration
  • Employee Benefits Administration
  • FMLA Administration
  • HIPAA Compliant
  • HSA/FSA Administration
  • Health Insurance Administration
  • Life Insurance Administration
  • Online Benefits Enrollment
  • Provider Management
  • Retirement Plan Management

View full list of Benefits Administration Software

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management

View full list of HR Software

Criterion HCM Alternatives

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Criterion HCM Reviews for UK Users

Read all reviews

Overall rating

4.8/5
From 5 users reviews

Average score

Ease of Use 4.6
Customer Service 4.6
Features 5
Value for Money 4.5

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Read all reviews
Susan V.
Mgr of HR & OD
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 22/01/2018

"Good"

Pros: It is truly an HR software built with HR end users in mind. The fact that positions are separate and allow you to track FTEs is logical versus some that I previewed that make simple things like EEO codes driven by the employee record versus the position record.

Cons: Flexible report writing features, or lack thereof. Getting data back out of the system in the form of reports is not user friendly.

  • Reviewer Source 
  • Reviewed on 22/01/2018
Peggy D.
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/08/2014

"ESS Review"

Pros: I really appreciate the support that is provided. They are very quick to respond to any problem that I have and also to communicate where they are in the process. What I like best about the product is the ease of looking up information on an employee. Being able to see their history at my fingertips is awesome.

Cons: It runs a little slow sometimes, but there is really nothing I don't like.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/08/2014
Megan S.
Client Processing Service Specialist
Management Consulting, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 11/01/2018

"System is great, data upload is iffy, customer service is acceptable"

Pros: I think the amount of things you can do with the service is amazing. Reports are easy to customize and pull

Cons: The customer service has been slow to respond and has not had some of the answers needed. The difficulty of doing a large upload

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 11/01/2018
Laura S.
Legal Services
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 11/08/2014

"Criterion HCM - Perfect Software"

Pros: I always get fast and great help from the customer service department. The system is easy to use.

Cons: I wish I could add fields on my own. It seems that I can re-label fields but not add them on my own.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 11/08/2014
Jimie W.
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/08/2014

"FFVA uses HR, Payroll, & ESS"

Pros: I like the ease of use and the efficiency of the support staff.

Cons: The products we use don't really have any downsides.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/08/2014
Read all 5 reviews

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