Who Uses This Software?

Companies with more than 100 employees looking to streamline their HRIS process with a single database for HR, Payroll and Time & Attendance management and reporting.

Average Ratings

108 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.3 / 5
  • Customer Service 4.7 / 5
  • Features 4.3 / 5
  • Value for Money 5 / 5

Product Details

  • Starting Price US$10,000.00/one-time
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Installed - Windows
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Optimum Solutions
  • http://www.optimumhris.com
  • Founded 1988

About Optimum Payroll

Starting at $10,000, Optimum HRIS offers in-house systems for both Microsoft Windows & IBM iSeries (AS/400) platforms, as well as a cloud solution (OptiCloud) Our software include Optimum Payroll, HR and Time & Attendance.
Optimum HRIS' industry-leading software application offers payroll processing & employee information management, as well as training & benefits administration. Featuring a fully integrated single database, Optimum HRIS is a total solution for cost-effective HRMS management.

Optimum Payroll Features

  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Payroll Outsourcing
  • Payroll Reporting
  • Self Service Portal
  • Tax Compliance
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment

Optimum Payroll Most Helpful Reviews

Optimum Solutions user since 2013

Reviewed on 16/03/2016
Brittany F.
Payroll Manager
Electrical/Electronic Manufacturing
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I like that Optimum takes customer comments into consideration and sometimes incorporates those suggestions into future updates. I also like that it is SQL data tables, which I can easily access with my Crystal Reports software which we use with our payroll software. (We use HR/TA of Optimum currently, may consider rolling over to payroll as well in the future.)

Cons: Occasionally there are glitches (but that happens with any program, especially when new features are rolled out). Most recently, glitches have been with the ACA reporting - but that is to be expected with such a new process!! I have occasionally noticed some changes from one update to another in where the Weekly Timecard Status Report places hours in the totals at the end of the report. (We export to an external payroll software and use this for balancing our imported hours and sometimes it has been confusing until we figure out what moved where.)

Upgrade from version 6 to version 7

Reviewed on 14/03/2016
Daryl L.
IT Manager
Logistics & Supply Chain
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: We have been with Optimum Solutions for many years. Their customer support has been consistently excellent....they have a very knowledgeable customer service support force who have helped us in a very timely manner through the years. Many of their employees have been with the company as long as we have been with them and are almost like family.
The software is mostly easy to use. Upgrades, like the new ACA software needed for government requirements, have always been provided on a timely basis. Their programming staff is always open to suggestions from the users of their product.

Cons: If I had to choose one thing that we like least about version 7 over the older version 6 is the way reporting is done now. In version 6 we had one screen that had all the reports we wanted to print, set up with the outqs to send them to ......we just hit enter each week and it printed them. Now we have to go through a series of screens for each report we want. Even though there are more options in the new report selection process, it is more cumbersome to use. Hopefully in the future, the programming staff will make some improvements in this area. We love Optimum Solutions...no problem with the vendor or their staff!

Optimum Solutions review

Reviewed on 14/03/2016
Laurie J.
Controller
Retail
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: All encompassing software tool that keeps things very accurate and detailed. I have not had to increase my Payroll staff in over 10 years even though our employee count has nearly doubled in all that time. In addition, Optimum provides regular software updates to keep up with changing times (example would be the new ACA form reporting requirement).

Cons: The initial set up was very daunting and there was a big learning curve. But it was very much worth the effort. We use the iSeries platform and some of our users don't like "Green Screens" - - they prefer Windows type feel like point and click. Optimum does have a windows program too, but we have never looked into it. It isn't the best (for us at least) for some HR type documentation and workflows (ie approving raises, disciplinary actions.

Optimum Solutions - the BEST there is!

Reviewed on 16/03/2016
Bonnie F.
Payroll Manager
Logistics & Supply Chain
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The software is very easy to use, flexible, and dependable! Our company has been using Optimum since 1998. We've tripled our employees in that time and continue to grow. We are upgrading to version 7 and the ESS package within the next couple of months. I am excited about the new features that we'll be able to implement! And my employees are going to LOVE the ESS!!! We used the same base package for 18 years and never had any problems with it! The opticoms and communications help keep us up with the every-changing HR/Payroll world we work in!

Cons: The fact that I wasted 10 minutes sitting here, trying to come up with something I don't like - and failed!!!

Review of the software

Reviewed on 16/03/2016
Diane G.
Accountant
Electrical/Electronic Manufacturing
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Optimum Solutions stays current with the latest tax and government requirements and keeps the client informed with frequent updates. They are a good source for keeping me abreast of laws. The software is easy to use. Optimum has always been available during emergency issues.

Cons: Sometimes the updates, directions, explanations, or how to screens do not go into ENOUGH fine details. I find that I still have to contact our client service rep for additional information on how to do or set up our company.
I would like to see some improvements in the time and attendance module, greater ease in correcting the errors.

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