SAP Concur

Who Uses SAP Concur?

Our customers range from small businesses to the Fortune 500. We have the spend management solutions you need today, and can grow with your business tomorrow and beyond.

What Is SAP Concur?

SAP Concur takes companies of all sizes and stages beyond automation to a completely connected spend management solution encompassing travel, expense, vendor invoice, compliance and risk. Our global expertise, industry-leading innovation and dynamic ecosystem of diverse partners and applications unlock powerful insights that help businesses reduce complexity and see spending clearly, so they can manage it proactively.

SAP Concur Details

SAP Concur

http://www.concur.com

Founded 1993

SAP Concur Pricing Overview

SAP Concur does not have a free version but does offer a free trial.

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SAP Concur video
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Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

SAP Concur Features

Accounts Payable Software
1099 Preparation
Aging Tracking
Approval Process Control
Cash Management
Check Writing
Data Extraction
Duplicate Payment Alert
Electronic Funds Transfer
Fraud Detection
Invoice Processing
PO Reconciliation
Recurring Payments
Vendor Management
Approval Process Control
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time & Expense Tracking
Workflow Management
Approval Workflow
Booking Management
Dashboard
Expense Tracking
Mobile Access
Online Travel Booking
Policy Management
Real-time Alerts
Reminders
Reporting/Analytics
Restriction Management

SAP Concur Reviews for UK Users

Showing 5 of 1,246 reviews

Overall
4.2/5
Ease of Use
3.9/5
Customer Service
3.9/5
Features
4.1/5
Value for Money
4/5
Daniel L.
Clinical IT Consultant II/ Project Manager
Medical Devices, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 03/12/2019

"SAP Concur"

Comments: overall, I really think this product is great and a huge improvement from our previous tool.

Pros: it is easy to upload receipts and match to my expenses, either via image or pdf document.
the mobile app is a life saver for someone that has trouble with keeping receipts.

Cons: My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.

  • Reviewer Source 
  • Reviewed on 03/12/2019
Lashundra C.
District manager
Financial Services, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/11/2019

"Concur for travel expense"

Comments: Being able to load receipts and not having to keep up with them. Recently we have added tripit to it. To make our travel booking easier. It had truly been a great asset to our company.

Pros: We use to have to do our expense Report by hand but now with concur the process is done in no time.

Cons: The mileage tracker in my opinion still needs a little work.

  • Reviewer Source 
  • Reviewed on 26/11/2019
Catarina A.
SAP Business Analyst
Information Technology & Services, 10,001+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/06/2020

"My Review of SAP Concur"

Comments: I am the administrator of Concur in the company where I work, together with my team. We use SAP Concur at our company to manage travel & travel expenses. It was the best thing that ever happen to us regarding expenses & travel - very good management and very custom content in order to adapt each reality to the tool.

Pros: It is very intuitive, very flexible (since we are connected to other systems and it works quite well). It is a tool that offers an endless number of features that any company would like to have in order to optimize its employee expense & travel management.

Cons: The only cons against SAP Concur I find is that, being a person who implements Concur projects in several countries, SAP Concur only works with country specifications when these are legal requirements.
That is, if it is not a legal requirement but it is a constant practice of the company, Concur does not provide it.
I think this is a cons against the tool, since it leaves users unhappy and in need of more (most of the time what happens is that users gain some features, but lose others - country specifications - that were already automated in tools previously used). However, I love the tool and I think it is a great asset.

  • Reviewer Source 
  • Reviewed on 17/06/2020
Verified Reviewer
Operations Manager
Wholesale, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 29/12/2018

"High Tech, Dissappointing progress recently"

Comments: Started out strong, but the company’s work quality and responsiveness have dropped the last few years. The new changes are getting to a point of being comically bad.

Pros: We selected this for the integration to company card, the ease of tracking, creating, and approving expenses. It has done all of those very well. It helped us out greatly as a small company trying to manage company cards for over half the company. The pricing model is small business friendly and helps it retain value for almost any business that has started with it.

Cons: Since SAP has purchased them the user experience has gone down hill and is starting to plummet. The latest update is due to be forced on users first quarter this year. It is terrible, not a single redeeming feature and a huge step backwards for user experience. It is very error prone, makes viewing and accessing information almost impossible, and is single handled the worst change I have been seen implemented on an interface. The backend is a hybrid now of multiple peoples designs and many areas of the software seem “partially updated”. Four years ago you could teach to a new users, even admins, in under an hour or so, today everything takes a lot longer and every area has errors in the interface. The list of 3rd party ERPs it integrates to has not significantly changed in 4 years. There is still no automatic way for it to handle company card reconciliation with a statement and the best support is the sales team. That means to get a problem fixed you have to have someone pitch you on spending more, then if you can get them to understand that the product doesn’t work, you might get a call back within a month from support. If you try submitting your own issue, just don’t expect help. I’d honestly be fine with that, if it wasn’t there bill in china shop meant sloth in making UI changes. There is so much half done work, it really disappoints me on whether or not the service will remain usable in the future.

  • Reviewer Source 
  • Reviewed on 29/12/2018
Verified Reviewer
Associate Director, Digital Investment
Marketing & Advertising, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/05/2020

"I love Concur!"

Comments: Concur is the most straightforward expense software I have ever used. I have found that the expense system at most companies is extremely out of date and slow, leading to a huge backlog of unapproved expenses and angry team members. Concur is easy to use for both people who are submitting expenses and their managers who are approving said expenses. Highly recommend!

Pros: The Concur mobile app is really the big benefit here. The ability to take a photo of a receipt in-app and upload it at the same time is huge. It can be hard to keep track of receipts and remember what you need to submit, especially if you are working late hours or traveling for work a lot. Having the Concur mobile app makes it so that employees do not put off expense submissions for weeks and weeks and stay on top of their submissions.

Cons: Honestly, I did not have one problem with this software. I suppose having a functionality where you could give your approver a push notification if they had yet to approve your expense would be helpful, but my approvers always approved quickly so this was not an issue.

  • Reviewer Source 
  • Reviewed on 19/05/2020