18 years helping British businesses
choose better software
Rithum
What is Rithum?
Rithum was born from the combined strength of e-commerce trailblazers CommerceHub and ChannelAdvisor. Operating across the globe, Rithum supports the world's leading brands and retailers with a range of 3P commerce solutions helping them to drive efficient and profitable e-commerce businesses.
Rithum solutions help businesses
• Acquire new consumers with greater efficiency and effectiveness.
• Optimize and scale quickly by adding new channels.
• Expand curated product selection quickly and easily.
• Create amazing consumer experiences from the beginning of the shopping journey to the very end.
Who Uses Rithum?
Rithum has a network that connects 40,000 global retailers, brands and marketplaces. Opening up opportunities for retailers and brands/suppliers to work together, Rithum works with ecommerce leaders
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Reviews of Rithum
BlueBoard = Love
Comments: Overall, I've had nothing but an awesome experience with BB, it's made my morning so much easier and more reliable and I've gotten so many new people at our company using it now, thanks to the CES visit we had from you this year. Thank you all, so much!
Pros:
BlueBoard has not only changed the way I monitor MAP pricing online, but has also reinvented the way our Marketing Team can see product reviews from customers and allows our sales guys to see whether product are well stocked enough. It's amazing!
Cons:
There are quite a few updates that happen, which is great, but I wish that there was a pop-up mini tutorial each time something changed to show me how to manage my page the new way. For example, I spoke with customer rep. this morning (he's the best!) and had to ask him where to find a group of filtered products I had set up because the filter aspect of BB had changed.
Rithum Response
7 years ago
Hello Kristyn, thank you for your super nice comment! We're glad we could steer your workflow towards more productivity. We'll strive to better communicate about our frequent updates to make sure no one gets lost!
Alternatives Considered:
Quickly Access Sales Channels and Customize Data
Comments: I have had a mostly positive experience with all of our Rithum products.
Pros:
The customizability of the data in and out of the system between sales channels.
Cons:
Onboarding new sales channels has been had its issues.
Alternatives Considered:
STEER CLEAR - HORRIBLE
Comments: Just BAD - they tried at the end but it was too late and I already spent 8 months trying to make it work and losing sales because I couldnt work on new products because of the time I spent on the system
Pros:
Lots of channels and customizations but difficult to navigate if you arent a techy and they charge you for all help!
Cons:
Horrible - Didnt do all it said - There Shipping module is THE WORST - It took 2-5 min per order to ship - Then if you ship from Amazon or other market places you have to MANUALLY update the order on Channel Advisor/Rithum. Never got my facebook up. Took 6 months to get my pick list in order by location - They just take forever fo fixes - Promise the world and it doesnt actually work that way...1st 2 reps they gave me for setup YELLED at my and were SOOOOOOO rude. WORST EVER then they wouldnt let me out of my contract when it was clear it was going to not work for my business - Expensive and not worth it
The best option at a high price.
Comments: Great job syncing with marketplaces and giving me the options to modify my listings.
Pros:
Connects to all the marketplaces I sell on.
Cons:
Its more expensive than I would like to pay.
Alternatives Considered:
Powerful software but Expensive and hard to learn
Comments: The software is built with a long term vision but they should make it more affordable by offering it at a lower price to more customers. They also need to provide more guidance in the best way to implement the software
Pros:
Very customizable, has a beautiful interface, and is built with powerful features including rules, look up lists, limitless product attributes, data mapping, and more. Also has great features for each marketplace, including Amazon Advertising with automatic bidding and rules, repricing, a price gird which shows your price and competitors offer and your sales history which is great for monitoring your competitors in one dashboard
Cons:
TONS of setup work. I spent almost a year setting up all the different features and rules for my business. Zero guidance is provided on best way to setup your system. support is slow, sometimes taking 3 days to respond to a ticket. help pages are not detailed. product is way more expensive then cheaper alternatives such as Ecomdash. They dont have an easy way to integrate with quickbooks or other accounting software, SellerCloud does.
Rithum Response
5 years ago
Moshe, Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.
