---
description: Discover the benefits and disadvantages of MRI Evolution.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MRI Evolution Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Facility Management Software](/directory/30211/facility-management/software) > [MRI Evolution](/software/32352/concept)

# MRI Evolution

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> A comprehensive IWMS/CAFM solution providing the platform you need to transform your FM operations and achieve your vision.
> 
> Verdict: Rated **4.2/5** by 26 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses MRI Evolution?

MRI Evolution can be used by organizations of any size across all sectors and is the ideal tool for Facilities and Property managers to reduce costs and improve service quality.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 26 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: MRI Software
- **Location**: Solon, US
- **Founded**: 1971

## Commercial Context

- **Starting Price**: US$5,000.00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, Greek, Italian, Japanese, Korean, Polish, Traditional Chinese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Asset Tracking
- Audit Trail
- Billing & Invoicing
- Calendar Management
- Contract/License Management
- Dispatch Management
- Document Management
- Electronic Signature
- Equipment Management
- Equipment Tracking
- Facility Asset Management
- Facility Scheduling
- Fixed Asset Management
- Incident Management
- Inspection Management
- Inventory Control
- Inventory Management
- Job Management
- Job Tracking
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Multi-Location
- Parts Management
- Predictive Maintenance
- Preventive Maintenance
- Purchase Order Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Service History
- Space Management
- Technician Management
- Third-Party Integrations
- Vendor Management
- Warranty Tracking
- Work Order Management

## Integrations (1 total)

- Ameyo

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Facility Management Software](https://www.capterra.co.uk/directory/30211/facility-management/software)

## Related Categories

- [Preventive Maintenance Software](https://www.capterra.co.uk/directory/31023/preventive-maintenance/software)
- [Work Order Software](https://www.capterra.co.uk/directory/30785/work-order/software)
- [Building Maintenance Software](https://www.capterra.co.uk/directory/30102/building-maintenance/software)
- [Equipment Maintenance Software](https://www.capterra.co.uk/directory/30103/equipment-maintenance/software)
- [Maintenance Management Software](https://www.capterra.co.uk/directory/30058/maintenance-management/software)

## Alternatives

1. [MaintainX](https://www.capterra.co.uk/software/179296/getmaintainx) — 4.8/5 (1060 reviews)
2. [Limble](https://www.capterra.co.uk/software/162600/limble-cmms) — 4.8/5 (757 reviews)
3. [Maintenance Connection](https://www.capterra.co.uk/software/12444/maintenance-connection) — 4.4/5 (444 reviews)
4. [Fracttal One](https://www.capterra.co.uk/software/159911/fracttal) — 4.6/5 (1785 reviews)
5. [eMaint CMMS](https://www.capterra.co.uk/software/100468/emaint-cmms) — 4.5/5 (425 reviews)

## Reviews

### "Good System, wish reports were better." — 4.0/5

> **Matthew** | *9 July 2026* | Facilities Services | Recommendation rating: 8.0/10
> 
> **Pros**: MRI Evolution is incredibly versatile while remaining user friendly and intuitive. There are lots of ways to tailor the system to your needs and more add-ons are being incorporated into the base model with every revision.
> 
> **Cons**: Reporting tool for MRI Evolution leaves much to be desired. Did use crystal reports but with the enterprise version support ending, MRI have yet to find a replacement.

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### "Comprehensive and well structured CAFM system with a learning curve" — 4.0/5

> **Bradley** | *15 June 2026* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: The system allows for a number of different configurations to align with the preferred ways of working and has good capability for control with workflow creation. The user documentation is very descriptive and most issues can be resolved just by reading through the guides
> 
> **Cons**: Theres been a fairly consistent issue with jobs being delivered late to mobile devices. Adjustments to the system have been quite slow at being implemented.

For light users who are new to CAFM systems it can be a bit of a steep learning curve
> 
> Overall its a very comprehensive and flexible system, it can be quite complex for new users but if given the time to learn it does what is required well. All in all its a well structured system which can be tailored to most use cases

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### "A great system held back by a poor vendor experience." — 2.0/5

> **Lana** | *1 May 2026* | Education Management | Recommendation rating: 0.0/10
> 
> **Pros**: The system performs very well when it’s running smoothly. We manage both reactive and planned maintenance effectively through it, and the scheduled tasks functionality has been particularly valuable for our workflows
> 
> **Cons**: Since MRI assumed ownership of the system, both support and financial services have become extremely difficult to work with. Our cloud transition was poorly handled, with no effective project management in place, and this resulted in several serious consequences for us.
> 
> The system is well‑built and has the potential to be a leading product, but the support we receive is so inadequate that it makes us question whether maintaining our partnership with MRI is still viable.

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### "Becoming self sufficient in a powerful CAFM software." — 4.0/5

> **Daniel** | *29 April 2026* | Facilities Services | Recommendation rating: 7.0/10
> 
> **Pros**: I like that MRI itself is always pushing to allow Client Feedback to push the product rather than pushing the software onto clients. 
Evolution does what it needs to and MRI have been there to allow us to be self sufficient in building workflows and reports.
> 
> **Cons**: The mobile app seems to have been left behind, a lot of innovation is thrown into MRI Evolution but MRI Go is not reaping the benefits. We find that most issues stem from our engineers who are using MRI Go.
Some of the customer support is good, but we've recently had an influx of case that take longer to solve than they should.
> 
> In the (coming to 4 years) with MRI and Evolution, a relationship of trust and respect has been built that we will not take for granted.

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### "Happy Customer review" — 5.0/5

> **Gerard** | *26 June 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Simple functionality for PPMs and orders that makes MRI easy to use. The system removes the risk of human error when managing statutory compliance works.
> 
> **Cons**: We don't link MRI with our finance system, leaving it as a stand alone Estates system. Easier or open protocol system connectivity would be beneficial.
> 
> The MRI(Concept) system is a solid consistent software that has never let us down. We rely on the MRI system and it does not let us down.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/32352/concept)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/32352/Concept/> |
| en-AE | <https://www.capterra.ae/software/32352/concept> |
| en-AU | <https://www.capterra.com.au/software/32352/concept> |
| en-CA | <https://www.capterra.ca/software/32352/concept> |
| en-GB | <https://www.capterra.co.uk/software/32352/concept> |
| en-IE | <https://www.capterra.ie/software/32352/concept> |
| en-IL | <https://www.capterra.co.il/software/32352/concept> |
| en-IN | <https://www.capterra.in/software/32352/concept> |
| en-NZ | <https://www.capterra.co.nz/software/32352/concept> |
| en-SG | <https://www.capterra.com.sg/software/32352/concept> |
| en-ZA | <https://www.capterra.co.za/software/32352/concept> |
| fr | <https://www.capterra.fr/software/32352/concept> |
| fr-BE | <https://fr.capterra.be/software/32352/concept> |
| fr-CA | <https://fr.capterra.ca/software/32352/concept> |
| fr-LU | <https://www.capterra.lu/software/32352/concept> |
| it | <https://www.capterra.it/software/32352/concept> |

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