--- description: Discover the benefits and disadvantages of MRI Evolution. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MRI Evolution Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Facility Management Software](/directory/30211/facility-management/software) > [MRI Evolution](/software/32352/concept) # MRI Evolution Canonical: https://www.capterra.co.uk/software/32352/concept Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/32352/concept?page=2) > A comprehensive IWMS/CAFM solution providing the platform you need to transform your FM operations and achieve your vision. > > Verdict: Rated **4.1/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MRI Evolution? MRI Evolution can be used by organizations of any size across all sectors and is the ideal tool for Facilities and Property managers to reduce costs and improve service quality. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 14 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MRI Software - **Location**: Solon, US - **Founded**: 1971 ## Commercial Context - **Starting Price**: US$5,000.00 - **Pricing model**: Per Feature (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, Greek, Italian, Japanese, Korean, Polish, Traditional Chinese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Activity Dashboard - Alerts/Notifications - Asset Tracking - Audit Trail - Billing & Invoicing - Calendar Management - Contract/License Management - Dispatch Management - Document Management - Electronic Signature - Equipment Management - Equipment Tracking - Facility Asset Management - Facility Scheduling - Fixed Asset Management - Incident Management - Inspection Management - Inventory Control - Inventory Management - Job Management - Job Tracking - Maintenance Management - Maintenance Scheduling - Mobile Access - Multi-Location - Parts Management - Predictive Maintenance - Preventive Maintenance - Purchase Order Management - Reminders - Reporting & Statistics - Reporting/Analytics - Scheduling - Service History - Space Management - Technician Management - Third-Party Integrations - Vendor Management - Warranty Tracking - Work Order Management ## Integrations (1 total) - Ameyo ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Facility Management Software](https://www.capterra.co.uk/directory/30211/facility-management/software) ## Related Categories - [Preventive Maintenance Software](https://www.capterra.co.uk/directory/31023/preventive-maintenance/software) - [Work Order Software](https://www.capterra.co.uk/directory/30785/work-order/software) - [Building Maintenance Software](https://www.capterra.co.uk/directory/30102/building-maintenance/software) - [Equipment Maintenance Software](https://www.capterra.co.uk/directory/30103/equipment-maintenance/software) - [Maintenance Management Software](https://www.capterra.co.uk/directory/30058/maintenance-management/software) ## Alternatives 1. [Limble](https://www.capterra.co.uk/software/162600/limble-cmms) — 4.8/5 (753 reviews) 2. [Maintenance Connection](https://www.capterra.co.uk/software/12444/maintenance-connection) — 4.4/5 (443 reviews) 3. [MaintainX](https://www.capterra.co.uk/software/179296/getmaintainx) — 4.8/5 (1034 reviews) 4. [Fracttal One](https://www.capterra.co.uk/software/159911/fracttal) — 4.6/5 (1773 reviews) 5. [Asset Essentials](https://www.capterra.co.uk/software/113574/assetessentials) — 4.4/5 (284 reviews) ## Reviews ### "Becoming self sufficient in a powerful CAFM software." — 4.0/5 > **Daniel** | *29 April 2026* | Facilities Services | Recommendation rating: 7.0/10 > > **Pros**: I like that MRI itself is always pushing to allow Client Feedback to push the product rather than pushing the software onto clients. Evolution does what it needs to and MRI have been there to allow us to be self sufficient in building workflows and reports. > > **Cons**: The mobile app seems to have been left behind, a lot of innovation is thrown into MRI Evolution but MRI Go is not reaping the benefits. We find that most issues stem from our engineers who are using MRI Go. Some of the customer support is good, but we've recently had an influx of case that take longer to solve than they should. > > In the (coming to 4 years) with MRI and Evolution, a relationship of trust and respect has been built that we will not take for granted. ----- ### "A great system held back by a poor vendor experience." — 2.0/5 > **Lana** | *1 May 2026* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: The system performs very well when it’s running smoothly. We manage both reactive and planned maintenance effectively through it, and the scheduled tasks functionality has been particularly valuable for our workflows > > **Cons**: Since MRI assumed ownership of the system, both support and financial services have become extremely difficult to work with. Our cloud transition was poorly handled, with no effective project management in place, and this resulted in several serious consequences for us. > > The system is well‑built and has the potential to be a leading product, but the support we receive is so inadequate that it makes us question whether maintaining our partnership with MRI is still viable. ----- ### "MRI Review" — 4.0/5 > **Charlotte** | *15 May 2026* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, with strong drill-down capabilities into tasks and a good level of detail provided for each task. Overall, it is a strong system. Support response times are excellent, with quick and efficient responses to queries. > > **Cons**: The reporting format is not particularly user-friendly, and there are occasions where reports fail to generate correctly. It would be helpful to have a preview or example of how a report will display before needing to enter all the details. Greater flexibility to customise reports and control the information shown would also improve usability. In addition, workflows are not easy to create or tailor to specific needs, and the process can feel restrictive, often giving the impression that additional paid support is required rather than allowing users to make these changes independently. There have also been several instances where features have unexpectedly stopped working without explanation, and in some cases, resolution times have been significantly delayed. > > Overall, the system provides a solid user experience and offers useful functionality for managing tasks, with good levels of detail and responsive support when issues are raised. The ability to drill down into tasks is a strong feature, making day-to-day use generally effective. However, there are areas that could be improved. Reporting can be difficult to use, with limited flexibility and occasional functionality issues. Workflow creation and customisation can also feel restrictive, making it challenging for users to independently tailor the system to their needs. At times, unexpected technical issues occur without clear cause, and while support is responsive, some problems can take longer than expected to resolve. Overall, it is a capable system with valuable features, but greater customisation and improved reliability would enhance the experience further. ----- ### "Robust CAFM System That Rewards Investment" — 4.0/5 > **Jonathan** | *29 April 2026* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: MRI Evolution is a really solid CAFM system, especially if you’re managing multiple sites or a large estate. It’s got a lot of functionality in one place, which makes it easier to keep on top of maintenance, assets, and compliance without jumping between different tools. One of the things I like most is how flexible it is. You can tailor it to fit your processes rather than having to change how you work to suit the system. That makes a big difference day to day. The asset management and planned maintenance features are strong too. It’s easy to track what you’ve got, what needs doing, and what’s been done, which helps with both planning and staying compliant. Overall, it’s a reliable, well-rounded system that works really well once it’s set up properly. > > **Cons**: Despite being highly configurable, the setup can sometimes feel quite drawn out. It often requires a strong understanding of the system and remembering where different settings sit across MRI Evolution to complete each step effectively. > > Working with MRI Evolution has been very positive. Being able to configure it around your own business processes and drive complex KPIs and data standards is a real strength. The functionality continues to improve, and the interface gets better with each upgrade. ----- ### "Good application with lots of customisation options" — 4.0/5 > **Elizabeth** | *29 April 2026* | Defense & Space | Recommendation rating: 7.0/10 > > **Pros**: I like that we have full access to our data for our reporting and to be able to integrate with our other systems. It is useful to be able to full customisation of workflow and bulk data loads. The integrated mobile took for work orders is useful for tracking maintenance and repairs. > > **Cons**: The mobile app (EvoGo) does not always integrate well and does have the same customisation at the desktop app. The licencing model can be frustrating with each small module needing to be licenced separately. > > The customer support can be slow and not be able to help but once escalated past first line support or working with their consultants then issues are resolved. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/32352/concept?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/32352/concept) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data