15 years helping British businesses
choose better software

What is Constant Contact?

Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience with advanced AI and Automation tools, we deliver the performance and guidance to build strong connections and generate powerful results. For more information, visit www.constantcontact.com.

Who Uses Constant Contact?

Our expanded online marketing platform is designed to help small business owners, side-hustlers, nonprofits and individuals do more and grow more than ever before.

Where can Constant Contact be deployed?

Cloud-based
On-premise

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact pricing

Starting Price:

US$12.00/month
  • Yes, has free trial
  • No free version

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$12.00/month.

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact videos and images

Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Integrate with powerful ecommerce tools to sell more using Constant Contact.
View 6 more
Constant Contact video
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Integrate with powerful ecommerce tools to sell more using Constant Contact.

Features of Constant Contact

  • A/B Testing
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audience Targeting
  • Auto Update
  • Automated Publishing
  • Autoresponders
  • CAN-SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Segmentation
  • Customisable Branding
  • Customisable Questions
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Form Builder
  • Inbox Management
  • Inventory Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Marketing Automation
  • Message Personalisation
  • Mobile Access
  • Mobile-Optimized Email
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Post Scheduling
  • Pre-built Templates
  • Preview Functionality
  • Promotions Management
  • Question Branching
  • ROI Tracking
  • Randomisation
  • Real-Time Analytics
  • Real-Time Notifications
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • SEO Management
  • Segmentation
  • Shipping Management
  • Simple Mail Transfer Protocol (SMTP)
  • Skip Logic
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Subscriber Management
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customisation
  • WYSIWYG Editor
  • Website Publishing Options
  • Website Visitor Tracking

Alternatives to Constant Contact

Advanced email marketing tools that are easy to use so you can grow your business using newsletters, websites and more.
Zoho CRM empowers organisations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
Affordable, comprehensive, and easy-to-use solution to grow, engage, and convert your audience with powerful email and automation tools
Emma by Marigold makes it easy for teams of all sizes to create and collaborate on campaigns that drive conversions and revenue.
Campaign Monitor by Marigold is an email marketing tool that enables anyone to send beautiful, targeted, and effective email campaigns.
Email marketing software for creators that supports conditional content for different types of subscribers.
Nonprofit fund accounting, donor management, grant management, email marketing, & online fundraising — all in one integrated platform.
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. Learn more about Salesforce Sales Cloud

Reviews of Constant Contact

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jaykumar
Jaykumar
Software Engineer in India
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

From Constant Chaos to Constant Contact: An Email Marketing Odyssey

5.0 4 weeks ago New

Comments: Constant Contact has been a perfect fit for our small business! It's user-friendly, even for non-techies like me. Designing emails is a breeze with drag-and-drop features and plenty of templates. It's great for basic email marketing and customer communication.The only drawback is the pricing as our list grows. But for now, Constant Contact is my go-to email marketing sidekick, making campaigns stand out effortlessly.

Pros:

Forget fancy coding or a marketing degree! Constant Contact is a lifesaver for email newbies. Their interface is so user-friendly, even I can design slick campaigns in minutes. It's like having a drag-and-drop magic wand for crafting emails that get noticed.

Cons:

Constant Contact is fantastic for beginners, but as your email list explodes, the pricing structure can get a bit pinchy.

Sherri-Lee
Chief Fun Officer in Canada
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Constant Contact is an amazing platform with great support!

4.0 3 weeks ago New

Comments: Very satisfied, I have been with them for 10 years.

Pros:

Easy to use, low price point, great support, always updating and creating better options to serve us better.

Cons:

Sometimes the platform is glitchy, but they are always responsive to fix it

Alternatives Considered: Mailchimp

Reasons for Choosing Constant Contact: Constant Contact is a chamber partner and I was with the chamber so it made sense.

Switched From: Mailchimp

Reasons for Switching to Constant Contact: Better support and all the features I wanted at the right price

William
Co-Founder in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Let's make things simpler and dumber

3.0 2 weeks ago New

Comments: I use it weekly and most weeks have added "look for an alternative to CC" into my to-do list. Fortunately for Constant Contact, it is a low-priority list item and doesn't get done!

Pros:

Management of contacts, lists and unsubscribes

Cons:

The design tool is completely inadequate. Constant seems to continue to simplify its interface by removing features. Major updates are often incompatible with prior builds and require the rebuilding of all emails.

Eugene
Project Manager in US
Food Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The Only Way to Stay in Touch with Clients

5.0 3 months ago

Comments: Overall Constant Contact is by far the best email marketing platform we have used. After trying several other products there is no doubt that overall Constant Contact is the best product on the market today.

Pros:

The platform overall is reliable, easy to use, easy to implement and is a great value for the cost. The ability to schedule campaigns, manage contacts, grow our social media followers and so many other features have made Constant Contact an integral part of our business.

Cons:

Additional improvements to the user interface and the help sections would be useful.

Kimberly
Kimberly
Executive Director in US
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

One of the Best!

4.0 3 weeks ago New

Comments: Great overall. It's better than most. Room for improvement (if not in price points) than in a UI/X and less to no errors.

Pros:

Constant Contact has the BEST customer service. Top notch!

Cons:

At this price point, there should be NO bugs in usage. Still, however, there are issues when trying to do a few things. As good as they are, and better than most, there if much room for UI/X improvement!

Alternatives Considered: Acumbamail and Mailchimp

Switched From: Acumbamail and Mailchimp

Reasons for Switching to Constant Contact: Mailchimp was not worth the barely cheaper cost since I was already familiar with Constant Contact. And the Acumbamail UI/X needs improvement to compete with Constant Contact...even at a lower price point.