15 years helping British businesses
choose better software

What is NextGen Office?

NextGen Healthcare is a leading healthcare software and services company that empowers the transformation of ambulatory care. Our smart, electronic health record solutions - NextGen Office (1-10 physicians) and NextGen Enterprise (10+ physicians) - help ambulatory practices alleviate the burden of documentation, advance clinical outcomes, connect with other health systems, elevate provider and patient satisfaction, streamline the revenue cycle, and foster healthier communities.

Who Uses NextGen Office?

Ambulatory care practices of all sizes and the communities they serve

NextGen Office Software - NextGen Office telehealth
NextGen Office Software - NextGen Office patient portal
NextGen Office Software - NextGen Office patient chart
NextGen Office Software - Mobile dictation
NextGen Office Software - NextGen Office MIPS dashboard

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Reviews of NextGen Office

Average score

Overall
4.0
Ease of Use
3.9
Customer Service
4.0
Features
3.9
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Omar
Omar
IT Manager in Egypt
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

A Perfect NextGen Solution for Small Independent Practices

5.0 11 months ago

Comments: It is a great addition for our small independent polyclinic and we are quite happy with how it has increased our productivity.

Pros:

What is most prominent is a User friendly design focused on registering the patient and updating his status.Hassle free alert system with analytics designed for all types of procedures.Support for the program is strictly within the US and they offer hands on authentic support.

Cons:

It was overwhelming the redundant amount of features they have available which may take a while to sift through and fully adapt.It is not very customizable and felt a little flimsy in that department.

Angela
Office Manager Medical Assistant in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of Use

4.0 3 weeks ago New

Pros:

Nextgen is user friendly and easy to navigate. I have used other systems and this by far was the easiest to use.

Cons:

The review of systems that we ask questions are not very customizable.

Verified Reviewer
Verified LinkedIn User
Medical Practice, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

NextGen Review

3.0 3 weeks ago New

Pros:

The ease of checking eligibility and benefits, although not all insurances that our doctors are in-network with are in NextGen but I think they can do better to add them in.

Cons:

I hated it at first since it was too old school for me. The visual appearance made it old school and kind of boring, but eventually, I got the hang of it. I also feel like its slower than the other EMRs out there.

Rupa
Quality Engineer in UK
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

An excellent EHR tool that makes patient management and care management very easy

4.0 2 weeks ago New

Comments: Overall its a nice and easy to use tool. Support is great and very prompt.

Pros:

It has billing and has support for medicare and medicaid. It also has different templates for different conditions which makes management easier.

Cons:

The management pages are pretty cumbersome to setup. Once that is done its easy to use

erin
pTIENT RESOLUTION EXPERT in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Next gen is a wonderful tool for the office and for customer service personnel to use.

5.0 2 weeks ago New

Pros:

The real time updating is amazing a patient can call right away with questions and we can get the answers.

Cons:

I really do not have a negative. I enjo9y this product.