15 years helping British businesses
choose better software

What is Point of Rental Software?

Since 1982, we've been providing rental software that takes businesses to new heights. Our award-winning products are designed to handle your company's needs, no matter your size, industry, location, or growth goals. What we're best known for, however, is our customer support: with 700+ years of behind-the-counter industry experience, we know where you're coming from. Now, let's get you where you want to be.

Who Uses Point of Rental Software?

Rental leaders in any (non-real estate) industry wanting to rest easy knowing they have 700+ years of rental knowledge supporting them and software that is constantly ahead of its peers in innovation.

Where can Point of Rental Software be deployed?

Cloud-based
On-premise

About the vendor

  • Point of Rental Software
  • Located in Grand Prairie, US
  • Founded in 1982

Point of Rental Software support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

American Samoa, Anguilla, Antigua & Barbuda, Argentina, Aruba and 66 others

Languages

English, French, German, Spanish

Point of Rental Software pricing

Starting Price:

Not provided by vendor
  • No free trial
  • No free version

Point of Rental Software does not have a free version and does not offer a free trial.

About the vendor

  • Point of Rental Software
  • Located in Grand Prairie, US
  • Founded in 1982

Point of Rental Software support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

American Samoa, Anguilla, Antigua & Barbuda, Argentina, Aruba and 66 others

Languages

English, French, German, Spanish

Point of Rental Software videos and images

Point of Rental Software Software - Elite's Dashboards give quick insight into the information any manager or staff member needs to know.
Point of Rental Software Software - Sales team need to map out site visits? Make planning easy with Elite's CRM.
Point of Rental Software Software - Syrinx's Driver Scheduler helps you manage your deliveries and collections.
Point of Rental Software Software - Essentials' Workbench also shows you what's happening (and what's about to happen) at your business.
View 5 more
Point of Rental Software video
Point of Rental Software Software - Elite's Dashboards give quick insight into the information any manager or staff member needs to know.
Point of Rental Software Software - Sales team need to map out site visits? Make planning easy with Elite's CRM.
Point of Rental Software Software - Syrinx's Driver Scheduler helps you manage your deliveries and collections.
Point of Rental Software Software - Essentials' Workbench also shows you what's happening (and what's about to happen) at your business.

Features of Point of Rental Software

  • Accounting
  • Alerts/Notifications
  • Asset Tracking
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Client Management
  • Contract/License Management
  • Customer Database
  • Customer Management
  • Digital Signature
  • Document Management
  • Electronic Payments
  • Forecasting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Late Fee Calculation
  • Maintenance Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Quotes/Estimates
  • Rate Management
  • Rental Management
  • Reorder Management
  • Reporting/Analytics
  • Reservations Management
  • Scheduling
  • Utilisation Reporting

Alternatives to Point of Rental Software

Web based equipment rental software with mobile apps. Its the only rental solution that goes down to tracking every equipment. Learn more about EZRentOut
Leading ERP software for equipment rental companies that unleashes revenue and growth.
A cloud based, full-featured event & rental management software exceeding your company's needs. Our product is develop by the industry.
Includes rental and sales transactions functions, item look-up, inventory management, accounting, customer management, and more.
Party Track is designed specifically for party rental companies including tent, linen, and full-service party equipment rentals.
Rental Software ERP solution with a full suite of Mobile Applications and web sites
Windows-based rental management software for party and tool rental businesses. Supports over 700 rental stores across the USA.
RentMaster rental management software for party rentals, event planning and equipment rental businesses. Free 30-day trial available.
ERP software enhancing efficiency & growth for equipment rental and fleet management companies.

Reviews of Point of Rental Software

Average score

Overall
4.4
Ease of Use
4.2
Customer Service
4.2
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nazli
Nazli
Senior Account Executive in US
Verified LinkedIn User
Events Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

My Point of Rental Software story

5.0 6 years ago

Comments: I’ve been using Point of Rental Software since 2013 and I have absolutely using the software. The support staff is always there to help if you need them. I also really like the her help feature that allows you to read up on how to use the software.

Pros:

Windows based Support team Ease of use Integrated website

Cons:

Still working out the French translation

Point of Rental Software Response

6 years ago

Thanks, Nazli! We're glad you're enjoying the software and our support staff. As you might have heard, we're making a push to get more French-friendly, having added a few French-speaking support team members and a French Canadian salesperson! We look forward to when we're able to be as magnifique in French as we are in English. =)

Paul
Managing Director in UK
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Overall a good product but better customer support / liaison could be given

5.0 12 months ago

Comments: Once the install was completed, the product is user friendly and easy to use. Any issues directed to the helpdesk are usually solved in a timely manner

Pros:

Took a while to get the installation process done, but now we have been using Syrinx for 2 years without any major issues. Driver app and scheduler are great.

Cons:

Stock checks, both sales stock and fleet on mobile device would be very useful.When we signed up we were promised an account manager who would be in contact with us throughout our time with POR, we do not know who our account manager is and they have not made contact in just over 2 years.

Point of Rental Software Response

11 months ago

Hey Paul, we're glad Syrinx is working out great for you! I'll let our team know about your concern regarding having an account manager and we'll try to get that issue rectified as soon as possible. Can you email me so I make sure you're the right Paul G.? -Brian

Ellen
Office, Accounting & HR Manager in US
Events Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

I won't tell you anything I haven't already told them...

3.0 8 months ago

Comments: Great time savings found through implementing Webpay & ESign. I would 100% recommend both.

Pros:

Most of it works most of the time. There are many features which we'd like to use in a slightly different way but are frequently told that it can't do that. We've found a lot of value in paying to customize reports to meet our specific needs.

Cons:

Getting anyone from support on the phone that can actually solve a problem is frustratingly tedious; they're all very nice, just not all helpful in a real way. Once you connect with someone who can solve an issue, they rock. We aren't impressed every time a human hears a suggestion/feedback and tells us to go add it to the peer voting system, generally that's why I'm communicating my needs/desires, not to go do it again or elsewhere. The sales team dropped so many balls on our account in the last year that I had to demand a new sales rep, who, due to all factors, delivered the information I was requesting a full three months later, eight months after I originally requested it.

Point of Rental Software Response

8 months ago

Hey Ellen, thanks for leaving a review and we're glad that you're enjoying the software in general! I totally understand the frustration of feeling like you're being sent somewhere else when you have a suggestion, but let me offer the "why" so hopefully it's a bit less frustrating: uInnovate helps us manage requests from tens of thousands of Point of Rental users, see which are most desired and impactful, and prioritize solutions to implement. With dozens of developers and dozens of support agents, you can imagine the potential for miscommunication if we handled these requests internally. As a bonus for you, when you use uInnovate, you can see what others have suggested and (hopefully) that your request is already being worked on. =) We're also adding training for our first responders so they can address more issues immediately, preventing the need to wait for an expert; expertise takes time to develop, however. We look forward to continuing to work with you and hope to constantly improve your experience! -Brian

Todd
President in US
Machinery, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great software with lots of innvovation but lacks some customization and support

4.0 12 months ago

Comments: POR is the main component in our business and without it we cannot conduct our operations. We have been with the system for over 20 years, seen lots of innovative features, and every version keeps getting better and better. Need more support on their staff and implementations are not smooth but its a great product.

Pros:

Integrations, ease of use, many features, constantly evolving

Cons:

Support is not good. Long hold times, inconsistent training on support, after hours support almost non-existent for a 24 hour business. Many times front line support is unaware of features and fixes and it is tough to speak to an experienced support person. Takes too long to get through, get calls back, and get support in the event of a catastrophic failure.

Alternatives Considered: Rental Management Software

Reasons for Choosing Point of Rental Software: We switched 22 years ago from green screen rental software. Evolution was necessary.

Reasons for Switching to Point of Rental Software: Rental Man was owned by United Rentals at the team which made it a non-starter.

Point of Rental Software Response

12 months ago

Todd, we're glad you're still enjoying the software after all these years! Regarding your support issues, I'd like to hear more, if you have the time. Can you email me back with some contact info (all I get from Capterra is a first name/last initial combo) and I'll have our SVP of Customer Experience reach out to you? -Brian

Angela
Sales Consultant and Marketing Director in US
Events Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

POR is much easier to use than Party Track!

4.0 12 months ago

Comments: We have had some glitches lately that have impacted our business - mostly from credit card issues. Most of the issues prior to that have been easy to fix and your representatives are always pleasant.

Pros:

I love that it is an easy system to use. I have used Party Track before and I love POR way more!

Cons:

I wish the sorting was easier to use so that items that go together always show up on the contract without having to physically sort each contract. I also wish some of the reports were easier to figure out. I hate the updates all the time since we have had to physically do them. However, we are moving to the cloud in July, so I'm excited for that to happen!

Point of Rental Software Response

12 months ago

Hey Angela, we're glad you're enjoying Point of Rental! We're sorry about the recent CC issues; while it wasn't us creating 'em, we hope our team was able to resolve those quickly enough and that you're all set for the future. =) -Brian