Who Uses This Software?

CGS works with over 500 fashion, apparel and consumer goods brands, manufacturers and retailers around the globe to drive business transformation and improve operating performance.

Average Ratings

20 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 3.5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • CGS
  • http://www.cgsinc.com
  • Founded 1984

About BlueCherry

The CGS BlueCherry Enterprise Suite provides clients with comprehensive digital supply chain management solutions, available both in the cloud and on-premises, to drive their fundamental business processes. With a focus on the needs of high-growth organizations operating in consumer lifestyle products, retail and apparel, BlueCherry is a unified platform that provides supply chain visibility with the latest digital technologies.

BlueCherry Features

  • Billing & Invoicing
  • Catalogue Management
  • Inventory Management
  • Materials Management
  • Order Management
  • Product Management
  • Production Management
  • Purchasing
  • Returns Management
  • Shipping Management
  • Supplier Management
  • Supply Chain Management
  • Warehouse Management
  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management
  • CAD Tools
  • Color Matching
  • Design Export
  • Fabric Matching
  • Fashion Illustrations
  • Pattern Grading
  • Pattern Layout / Print / Cut
  • Pattern, Color & Art Storage
  • Presentation Tools
  • Textile Pattern Design
  • Change Management
  • Compliance Management
  • Cost Tracking
  • Design Management
  • Document Management
  • Product Data Management
  • Project Management
  • Requirements Management
  • Supplier Management
  • Audit Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Defect Tracking
  • Document Control
  • Equipment Management
  • ISO Standards Management
  • Maintenance Management
  • Risk Management
  • Supplier Quality Control
  • Training Management
  • 3PL Management
  • Barcoding/RFID
  • Forecasting
  • Inventory Management
  • Multi-Location
  • Order Management
  • Purchasing
  • Quality Management
  • Real Time Synchronisation
  • Receiving/Putaway Management
  • Returns Management
  • Shipping Management

BlueCherry Most Helpful Reviews

Top tier supply chain management solutions for apparel & fashion companies.

Reviewed on 19/03/2019
Jack N.
CIO
Apparel & Fashion, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: BlueCherry is a leader in the apparel and fashion industry from a software and offer industry experts to implement their software. BlueCherry has an efficient and effective apparel and ERP subject matter expert team and processes. We implemented the BlueCherry suite of integrated products to improve business functional tools and to support our growing business requirements in terms of function and volume. Before selecting BlueCherry, our internal steering team executed a thorough RFP process and looked at factors such as total cost of ownership, ease of use, service and support, references, R&D, scalability and others and BlueCherry came out on top via organizational steering team consensus.

With the integrated BlueCherry suite, we look forward to continuous improvement in supply chain performance, demand planning, inventory and order management.

Cons: The solution is robust so you need to ensure tight scope for your implementation. BlueCherry offers many modules to support multiple business processes. The solution will challenge your skills and ability to adopt new technology and you need to commit your time and resources to be effective. Ease of use varies based on users beginning knowledge of ERP conceptually as well as functional ERP experience. “Ease of Use” is subjective because BlueCherry is feature rich for the appeal industry and therefore a focus on proper end-user training is important. BlueCherry offers flexibility in features and functionality that needs to be closely managed and in-depth discussions on business process re-engineering are important.

Apparel Company Must-Have

Reviewed on 19/06/2019
Jennifer R.
Senior Manager of Business Applications
Apparel & Fashion, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: One of the best things about BlueCherry is its flexibility. I have worked for 3 very different apparel companies over the last 19 years, and each one has used BlueCherry in its own unique way. The product is flexible enough to use its multitude of functionalities to support existing business processes and also structured well enough to build business processes around. In addition, I love that BlueCherry is truly a total ERP. From an integrated PLM module down to AWS to run your warehouses........it is nice to not have to worry about integrating multiple systems for the basics, when so much focus in the industry today is on Retail and Ecommerce, which by their very nature require integrations to multiple external systems. For smaller IT depts., this is big plus, as they are supporting additional modules within BlueCherry and not custom-built integrations to external systems for things like PLM, EDI, AWS, etc. Lastly, the team at CGS is one of the best I have worked with. They are always thinking of how to make each release of the product better than the previous, and truly trying to provide value to their customers.

Cons: One of the cons with this software is the process for maintenance (applying fixes, upgrades, etc.), as CGS does the majority of that. I understand the rules they have put in place and why, but I would like to be able to do more for myself. I would even pay for the training, just so that I could have the flexibility to do these things when I needed to, instead of being put in a queue for the work to be scheduled with their team and then waiting for the work to be completed.

Long Time Satisfied Client

Reviewed on 02/07/2018
Steve B.
Software Applications Manager
Apparel & Fashion, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I've used Blue Cherry for 14 years, and watched as the application grew, and evolved into the robust system that it is today. Anytime I've been tasked to come up with a 'way to do it' I've almost always found a Blue Cherry solution to address the need, or a suitable work around. There really is much more to the system that I think most people don't realize, that is until they need it to do something. My relationships that I've developed with CGS personnel, over the years is invaluable, and they have taught me more than I ever expected. We use several modules including ERP, PLM, Retail EDI, BI, EDI 3PL, as well as integrations with Retail and soon E-commerce systems. So many of our success stories have revolved around Blue Cherry, and their remarkable technical, and support staff, and Project Managers. Our entire organization completely changed many years ago, and Blue Cherry software was there to help us through the change without much of a hiccup. Although no product is perfect, I would not change it even if I could. Many challenges face us in the near future, and I always count on Blue Cherry to evolve, and help us meet the challenges.

Cons: Well this is a tough one, as I have little to be dissatisfied with, but as with any software company, it does get frustrating sometimes finding the right resource to address your problem, but ultimately it happens. Their staff always includes many experts on many subjects.

Powerful Solutions, Trusted Support, and a Network of Industry Leaders

Reviewed on 04/12/2017
Gregory M.
IT, Director
Apparel & Fashion, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: If you're looking for an ERP you can trust that the CGS team has offerings and support that won't let you down. I've had the pleasure of working with them for nearly a decade and I've always felt that they've had my back in all the good and bad moments we face as IT professionals.

Pros: The BlueCherry environment provides sound solutions to many of the challenges we face. The fashion industry is a fast paced and ever changing business. With the support of CGS and its offerings we've been able to meet the demands of the business and most importantly our consumer. ERP, BCEDI, and AWS are mission critical components that drive the business with great efficiency and accuracy. I have a tremendous respect and appreciation for their support and development teams. I have learned a great deal from them and look forward to working with them in the future. The management and executive teams are approachable and responsive. I know when I need them they'll be there. Lastly, CGS "Link-Up" events and access to the BlueCherry community is invaluable.

Cons: I'd like to see some innovation in respect to the upgrade process. While I don't think anything will ever replace manual testing (to an extent) I'd like to see CGS offer tools to help streamline and automate this process. This con may not be fair but if I could live in a world where I can upgrade frequently, trust that my upgrade wont disrupt the business, and get all the latest and greatest features it would be an obvious win.

Long time administrator and user of BlueCherry Classic and Infinity

Reviewed on 20/06/2019
Mike C.
Director of IT
Apparel & Fashion, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We're a fashion brand selling on multiple channels including our own ecommerce site, in multiple countries, and BlueCherry allows us to be flexible and scalable as we navigating this volatile retail environment.

Pros: • Great allocation engine with plenty of options for allocating sales orders with inventory and WIP.
• Having multi-level product hierarchy (Product->Color->Size) built into the foundation of the product makes every business process that much smoother.
• Integrated EDI and the availability of standard EDI maps for our retail trading partners and logistics providers makes EDI processing less painful.
• Good reporting engine allows us to get data when we need it and how we need it, to make better decisions.
• The future plans to move to a more open platform allowing for APIs and workflows will be a game changer.

Cons: • Upgrades can be difficult if you have a customization or modules that aren't used by a lot of customers (Ex: BC Extender).
• Support is amazing at fixing "System is down" errors today, but not so great at resolving the less urgent issues (open tickets can drag on for weeks).
• Difficulties in the past with launching non-standard EDI/API integrations like Retailer Drop Ship programs.
• Production Order Modules need a bit of a rework. Can be glitchy when trying to mass update multiple Purchase Orders, or trying to track certain types of costs, or moving production stages.

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