ECLIPSE Practice Management Software

ECLIPSE Practice Management Software

by MPN Software Systems

Who Uses ECLIPSE Practice Management Software?

Practice management platform that enables medical institutions to improve operational processes with appointment scheduling, email reminders, billing, electronic claims submission and more.

What Is ECLIPSE Practice Management Software?

Practice management solution that helps medical institutions manage workflow processes with billing, appointment scheduling and more.

ECLIPSE Practice Management Software Details

MPN Software Systems

http://eclipsepracticemanagementsoftware.com/

Founded 1985

ECLIPSE Practice Management Software Pricing Overview

ECLIPSE Practice Management Software does not have a free version and does not offer a free trial. See additional pricing details for ECLIPSE Practice Management Software below.

Free Version

No

Free Trial

No

Deployment

Installed - Windows

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

ECLIPSE Practice Management Software Features

Chiropractic Software
Appointment Reminders
Billing & Invoicing
Claims Management
Healthcare Compliance
Outcome Assessment Tools
Patient Account Management
Patient Records Management
SOAP Notes
Appointment Scheduling
Billing & Invoicing
Drag & Drop
Faculty/Staff Management
HIPAA Compliant
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records Management
Physician Management
Recurring Appointments
Self Service Portal
Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking
Appointment Management
Appointment Reminders
Assessments
Billing & Invoicing
EHR/EMR
Exercise Library
For Physical Therapy
HIPAA Compliant
Insurance Management
Multi-Location
Patient Portal
Practice Management
Progress Notes
Reporting/Analytics
Treatment Plans

ECLIPSE Practice Management Software Reviews

Showing 5 of 230 reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.6/5
Features
4.5/5
Value for Money
4.6/5
Kevin H.
M.D. - Physician
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/01/2018

"Eclipse saved my company!"

Pros: I use the ECLIPSE Software daily at my company, I've had this software for 2 years and I just love it. ECLIPSE makes the billing proces very easy for me and my employees, with this software i can also schelude consults and many more, the EHR (electronic health record) its one of the best thigs of the software the doctors in my company love it, this also has an extensive alerts system that is very helpful, the security features saved my company once from a fire, for this and many other things ECLIPSE its a must have in my company.

Cons: There is nothing negative from my point of view! If you had to improve something that would be your system of notes sometimes there are failures to save certain notes and that can be annoying however this happens very rarely but it would be good if they fix it

  • Reviewer Source 
  • Reviewed on 01/01/2018
Christopher S.
Doctor of Chiropractic, Owner
Medical Practice, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/07/2018

"Couldn't Be Happier"

Comments: My staff and I have been very happy with this program. We started with a competitors program and quickly found out that it was not working for us. We couldn't do nearly what we wanted to do and were limited in our possibilities. Within a year of buying that, we were in the market for a new program. A colleague recommended Eclipse and before I knew it we purchased, installed, and trained on the program. 3 years later I am happy I made the change. It helped us become stronger in our documentation and survive an audit. I am happy I made the move to Eclipse!

Pros: The pros definitely outweigh the cons (if there are any). We have been very happy using Eclipse. The program is very easy to use and user friendly. As a Doctor, we love that we can tailor our notes to fit our practice and fit our needs. It has helped us be better with our documentation and allows us to have some ground to stand on with the insurance companies. My staff has also found that this is a very easy program to train new employees on and they always catch on quick. We get regular updates and usually feel the changes are for the better. Tech support has always been helpful as well.

Cons: I don't feel that there are too may cons. The only thing I can think of is something I hear my staff say.. "we need a no show feature. Something to edit an appointment to show that the patient hasn't cancelled but just didn't bother to show up." That's not much of a con just something we have worked around.

Vendor Response

by Mike Norworth on 17/07/2018

Thanks for your review. By definition, if an appointment is not marked as “Completed,” it IS a “no show.” And all ECLIPSE reports that pertain to missed appointments rely on this feature. Consider all the time this automated feature saves so your staff doesn’t have to edit anything! As you’re aware, you already have the capability to mark an appointment as cancelled or rescheduled.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/07/2018
Rick E.
Chiropractor
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/03/2020

"My experience with Eclipse software"

Comments: It has enabled me to cut down the amount of time I spend entering patient information and it is very easy to use on a daily basis

Pros: I am technically challenged and have found this software of be the easiest to use of the four different EHR and billing software I have used. It is very user friendly and the tech support is supper.

Cons: I haven't found anything that I do not like about it.It ah

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/03/2020
Charles E.
Network Consulting Engineer
Alternative Medicine, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    1/5
  • Ease of Use
    2/5
  • Features & Functionality
    1/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 07/09/2018

"Worst technical support ever!"

Pros: It works for basic functions. No frills.

Cons: The technical support for this product is the worst I have seen in 30 years. There is only one person doing tech support and he seems to take great joy in letting you know how stupid he thinks you are. He managed to make our office assistant cry and closed a case because he thought the issue was resolved. Stay as far away from this product as you can. The product itself uses a Windows 3.1 interface along with a dongle for software protection which requires you to have a computer with a com port which in this day and age, is archaic. That and you need to share your whole hard drive to even get the product to work. I am going public with this after trying to contact the founders of the software and getting no response from them so that should tell you right there that they don't give 2 cents about their customers.

Vendor Response

by MPN Software Systems on 10/12/2018

Mr. Eichelberger... as you're well aware, this review is both inaccurate & untrue. We contacted you within 20 minutes of receiving your email, offered to review recordings of the phone contact you complained about, and attempted to call you directly (which took some work since you'd accidentally provided your wife's phone #). A senior VP later spoke to you & offered assistance. As you are also aware, ECLIPSE hasn't used "dongles" in years, and you don't disclose that your office has neither a current copy of ECLIPSE nor a subscription. We're not sure what prompted other untrue comments such as promoting the idea that only a single technical support employee exists at our company? In fact, the VP you spoke with offered you a refund for the calls before he even investigated your complaint! He also offered to help in any way necessary to resolve the issue! Finally, he spoke with Rosie (who you mention in your review) this morning.... to ensure her issue was resolved.

  • Reviewer Source 
  • Reviewed on 07/09/2018
Michael G.
Doctor
Medical Practice
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4.5/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/09/2015

"Eclipse user since 1998"

Pros: There are several things that Eclipse does nicely. Let me start with handling the finances: When set up properly, Eclipse clearly shows at a glance how much a patient owes totally and how much they owe for the current visit. Entering payments is simple, and payments get applied to open bills (if set up to do that), or payments can manually be applied to a specific bill. Financial reports are easily created; aging reports, unbilled charges (I personally love this feature), practice stats. Billing: Claims are easily created, whether printing a paper claim, or electronically billing. Reprinting claims is simple. Patient receipts and patient bills give nice flexibility of what to include or exclude on the bills. Eclipse handles insurance authorizations nicely. They call them "conditions", and this prevents the office form entering a charge if you are over on visits or beyond a certain date. Entering new patients has been simplified when entering a family member by allowing the user to copy info from another patient's file. We have a lot of families and this is a great time saver, as well as avoids data entry error. Eclipse is quite comprehensive and there is just too much to cover and not enough space or time here. ICD 10? No problem... Eclipse has a built-in crosswalk from ICD 9 to ICD-10. It will be a smooth transition thanks to Eclipse. Just one more thing, Their support is super. Although sometimes it requires leaving a message and waiting for a return call, the technicians are extremely knowledgeable of the product. The few times that I had some "unusual" experience, the technician did their best to reproduce it at their end to guide me to a resolution.

Cons: I personally am not thrilled with the EHR/Encounter portion of the software, although I have several friends that are extremely pleased with it. I have seen some printouts from other Eclipse users, and it's not bad.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/09/2015