Who Uses VISCO?

Small to mid sized import/export and distribution companies. Most of our customers are currently using QuickBooks and supplementing that with Excel Spreadsheets where QuickBooks falls short.

What Is VISCO?

Software for importers and wholesale distributors. VISCO is an ERP software designed specifically for companies that are importing and distributing. Uniquely designed to handle profit by shipment, inventory visibility (including over seas and on the water), document management (Bill of Lading, Packing List, Commercial Invoices) as well as foreign currencies and unit of measure conversions. Integrates with QuickBooks. Free demonstration available.

VISCO Details

VISCO

http://www.viscosoftware.com

Founded 1980

VISCO Pricing Overview

VISCO has a free version and offers a free trial. VISCO paid version starts at US$95.00/month.

Starting Price

US$95.00/month

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Support

Business Hours

Online

VISCO Features

Distribution Software
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
CRM
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Warehouse Management
Alerts/Notifications
Forecasting
Inventory Optimisation
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
3PL Management
Barcoding/RFID
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Shipping Management
Supplier Management
Transportation Management
Catalogue Management
Contract Management
Fixed Asset Management
Inventory Management
Invoice Processing
Purchase Order Management
Receiving/Putaway Management
Requisition Management
Sourcing Management
Spend Management
Supplier Management
Auction Management
Budget Management
Collaboration
Global Sourcing Management
Rfx Management
Spend Management
Supplier Management
Supplier Qualification
Supplier Risk Management
Supplier Web Portal
Template Management
Demand Planning
Electronic Data Interchange
Import/Export Management
Inventory Management
Order Fulfillment
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

VISCO Reviews for UK Users

Showing 5 of 31 reviews

Overall
4.5/5
Ease of Use
4.3/5
Customer Service
4.9/5
Features
4.4/5
Value for Money
4.7/5
Alexander H.
Data/Systems Manager
Food & Beverages, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 27/09/2018

"Adaptable and Modular with a Steep Learning Curve"

Pros: VISCO is a very adaptable, modular piece of software. There is a certain structure to all ERP software, certain limitations based upon physical constraints of product. However, anything outside of that rigid structure is fair game when it comes to this company, you're free to request modifications of almost any part of the software to suit your internal SOP and ask for support.

Cons: There is a steep learning curve when getting started with this software, worse if you're unused to the terms that VISCO uses for product movement. However, they have a robust team of support to help mitigate that. The true price of being adaptable and modular is that for every customization you request, there is programming involved on the VISCO side that takes time, sometimes weeks, as their backlog is full of requests from all their customers.

  • Reviewer Source 
  • Reviewed on 27/09/2018
Erin T.
Food & Beverages, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 15/07/2016

"A great value product with a great team to support it"

Comments: I loved working with Visco! The entire process was great, from the initial proposal to the implementation. While they had great standard features, they were pretty accommodating with specific customizations as well. For projects we requested that may have been costly they were forthcoming with alternative solutions that gave us the result we needed for a better price. We have had it for over a year and I am still happy with how things are working and how hard the Visco team works to continuously improve the product. Their support team is made up of quality people and you have to respect a company where the executive team is always willing to help out, even with just support. The team is accessible and responsive!

Pros: I like the uniqueness of the product that allows us to manage our imports. We evaluated numerous products and Visco was the only software that allowed us to track our imports on a per container basis. A lot of the logic behind the program makes sense for someone who is process driven. The reporting features are by far my favorite because of the granularity that it provides. The profit based reports are useful in driving business decisions and the other reports are useful in helping us forecast and manage our inventory. In the food industry, lot tracking is crucial and Visco has the capability to show where every lot of every shipment goes.

Cons: Managing warehouse transfers is still something I wish they could fix. The transfer feature should have editing capabilities as well as viewing capabilities. It's not as flexible as some of the other software I have used and I definitely hope they find a solution for this. There are some personal preferences that I also wish could be fixed; for example some screens require you to click a multitude of buttons to leave the screen whereas other screens only require you to click a new tab.

  • Reviewer Source 
  • Reviewed on 15/07/2016
Amelia J.
Customer Service & Logistics Manager
Chemicals, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 10/12/2019

"SLG VISCO review"

Comments: So far very positive!

Pros: The customer support and the way everything is a closed system

Cons: It is very glitchy and the interface is very 1997

  • Reviewer Source 
  • Reviewed on 10/12/2019
Lillie T.
Logistics Lead
Import & Export, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 27/09/2018

"Visco- it can track that"

Pros: I love that the software seems to track just about everything. If you've got the data- there's a field for it... or one can be created. There's multiple ways to get the same area. There's many reports that help you to track down exactly which information you're needing. Once you get used to software, it really is a great tool.

Cons: It's Click-y.... Meaning you have to do a lot of point and click to get to where you need to go. It can be a bit trying to learn all of the steps needed to accomplish whichever task you've set about to do. But- if you're looking for software that can track everything, it's expected that you're going to have to take some extra steps to input all of the info.

  • Reviewer Source 
  • Reviewed on 27/09/2018
Luke M.
Assistant Controller
Import & Export, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/12/2019

"Great software"

Pros: This software is great for keeping track of incoming, outgoing shipments, and inventory. I was able to learn the accounting functions of Visco within a week. If you have any questions, the Visco team is able to diagnose the problem and provide solutions in a timely manner. This system has been the backbone of my organization for several years now.

Cons: When learning how to use Visco, it is necessary to have someone guide you through the various functions the software offers.

  • Reviewer Source 
  • Reviewed on 02/12/2019