--- description: Discover the benefits and disadvantages of DonorPerfect. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DonorPerfect Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [DonorPerfect](/software/2698/donorperfect-fundraising-software) # DonorPerfect Canonical: https://www.capterra.co.uk/software/2698/donorperfect-fundraising-software Page: 1 / 60\ Next: [Next page](https://www.capterra.co.uk/software/2698/donorperfect-fundraising-software?page=2) > Save time, raise money, and inspire donors with DonorPerfect, the fundraising software trusted by over 75,000 nonprofit professionals. > > Verdict: Rated **4.5/5** by 1471 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DonorPerfect? Save time, raise money, and inspire donors with DonorPerfect, the fundraising software trusted by over 75,000 nonprofit professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1471 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SofterWare - **Location**: Horsham, US - **Founded**: 1981 ## Commercial Context - **Starting Price**: US$119.00 - **Pricing model**: Other - **Pricing Details**: Packages starting at $119/month. DonorPerfect is designed to be customized for any size nonprofit organization.You hold the power to choose the package and integrations that fulfill your specific needs. Unlimited donation forms, payment processing, and Constant Contact included in every system. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting - CRM - Campaign Management - Communication Management - Contact Management - Donor Management - Email Marketing - Event Management - Forms Management - Fundraising Management - Grant Management - Member Database - Membership Management - Mobile Access - Mobile Giving - Online Giving - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Social Media Integration - Volunteer Management ## Integrations (16 total) - Agile Ticketing - Congress Plus Advocacy - Constant Contact - Double the Donation - Givecloud - Mailchimp - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - ReadySetAuction - Sage Accounting - Sage Intacct - ShopRaise - SimpleTix - VolunteerLocal ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fundraising Software](https://www.capterra.co.uk/directory/20047/fundraising/software) ## Related Categories - [Fundraising Software](https://www.capterra.co.uk/directory/20047/fundraising/software) - [Donation Management Software](https://www.capterra.co.uk/directory/30548/donation-management/software) - [Charity Software](https://www.capterra.co.uk/directory/30805/nonprofit/software) - [Nonprofit CRM Software](https://www.capterra.co.uk/directory/31515/nonprofit-crm/software) ## Alternatives 1. [Donorbox](https://www.capterra.co.uk/software/156860/donorbox) — 4.8/5 (625 reviews) 2. [Bloomerang](https://www.capterra.co.uk/software/131207/bloomerang) — 4.7/5 (1287 reviews) 3. [DonorSnap](https://www.capterra.co.uk/software/97513/donorsnap) — 4.6/5 (414 reviews) 4. [Neon CRM](https://www.capterra.co.uk/software/102088/neoncrm) — 4.3/5 (620 reviews) 5. [Funraise](https://www.capterra.co.uk/software/154623/funraise) — 4.5/5 (120 reviews) ## Reviews ### "Excellent database with a fantastic team" — 5.0/5 > **Elizabeth** | *2 June 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: This is a very user friendly system with an excellent customer service team who work very hard to answer any questions quickly, no matter how small. We also really like being able to taylor the database to our requirements, and the connection with Constant Contact. > > **Cons**: Still a few tweaks to make it even more compatable with the UK clients (Gift Aid, searching by post code), but we know the team are very proactive and are working on this. > > Excellent overall experience and we are really happy with this system. It meets all our needs and more\! ----- ### "Great Solution for Charitable Organizations" — 5.0/5 > **Randy E.** | *27 July 2026* | Fund-Raising | Recommendation rating: 10.0/10 > > **Pros**: We continue to be very pleased with the program and especially customer service if and when we have questions or issues. Resolution is quite and comprehensive. A cost effective and robust solution making our life easier\! > > **Cons**: we have no complaints. To date our problems have been resolved and we hope that the company continues to be responsive and solution focussed. > > Kudos\! highly recommend this software solution for non-profit/charitable organizations. We especially appreciate that the integration with other software (ie QuickBooks) is seamless. ----- ### "Non-Profit Donations Software" — 5.0/5 > **Beth** | *20 July 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: DonorPerfect is a comprehensive donations software system. Reports are easy to produce and have contributed to audit compliance. > > **Cons**: At the beginning we had some issues with transferring data. The additional cost of this software required a corresponding adjustment to our budget. > > Using DonorPerfect has been an asset for our non-profit. They have excellent training and customer service, as well. ----- ### "I'm not sure about the hype" — 2.0/5 > **Verified Reviewer** | *11 December 2025* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: It reminds me of the tech-solution optimism of the early aughts. It is "user-friendly" and offers a lot support. All of the compliments towards DonorPerfect (DP) are true. You can set up online donation forms to receive donations and DP has a native processing gateway to process that. > > **Cons**: You can find a lot of out-of-the-box-plug-and-play database apps on the market today such as Notion, Airtable, etc. If you have any experience using those or learning about databases, nothing about DP makes sense. I just want to see "what is the latest donation?" "show me the last 5 donations" and I cannot get that answer immediately. It takes at least 8 clicks (Reports \> Report Center \> choose report \> four clicks to set period \> hit Run Report) and a little time drinking coffee before you can see the answer. DP is user-friendly in that, it has its own language and logic about where any information or feature is. A new user who's less tech literate will have to learn this, and yes there ARE resources, webinars, on-demand webinars, help articles, support chats, all available for you to fully master DonorPerfect. I am not sure how much of what you learn could be applied outside of DP. An impatient user familiar with databases will throw up their hands immediately just like I did. > > I work with nonprofit industry veterans (maybe combined experience of 50+ years) and none of them are DP experts. What I mean is that, none of their "let's do this" is easily accomplished on the DP platform. I am heavily involved in our end-of-year donations process and realizing that we're NOT using DP to track our outreach and donations received; but using DP as a redundant CRM that has to be updated manually. My secret 3-year plan is to move us out of DonorPerfect, because again, a free plan with Airtable could very easily replace our current procedure with DP. ----- ### "More Than a CRM. A True Partner in Our Growth." — 5.0/5 > **Emily** | *27 May 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The flexibility. DonorPerfect allows us to build systems around our fundraising strategy instead of forcing us into a rigid structure. We’ve been able to strengthen donor stewardship, improve reporting, better track recurring donors, and create more intentional development workflows as we scale. It’s also clear the platform understands nonprofits and fundraisers. That shows up not just in the software itself, but in the support team behind it. > > **Cons**: There is definitely a learning curve in some areas, especially when building custom reports or configuring more advanced workflows. Some parts of the interface could also feel a little more modern or intuitive for newer users. But once things are set up properly, the system becomes incredibly powerful and customizable. > > DonorPerfect came into our world during a major growth and transition phase for HANWASH, and honestly, it has felt much more like a partner than just a software platform. As we continue building HANWASH 2.0 and scaling our Theory of Change, we knew we needed systems that could grow with us. We’re moving from managing roughly 3,000 records today toward a much larger and more sophisticated donor ecosystem over the next several years, and we needed a CRM capable of supporting long-term relationship building, recurring giving, segmentation, stewardship, reporting, and real fundraising infrastructure. What has stood out most, though, has been the people behind the platform. \[sensitive content hidden\] , our Account Manager, was incredibly supportive, strategic, and responsive throughout the discovery and contracting process. \[sensitive content hidden\] made onboarding feel approachable and organized during a time when we had a lot moving at once. \[sensitive content hidden\] handled migration with so much patience and steadiness, which mattered deeply because donor history and institutional knowledge are incredibly important to us, particularly since most of our donors come from the highly stewarded Rotary world. And \[sensitive content hidden\] ’s training support was exceptional. She brought both expertise and warmth and helped our team feel confident instead of overwhelmed. I also personally appreciated that the webinars are CFRE credited\!\! That human element matters. Especially a nonprofit like us doing ambitious work with primarily volunteer support. ----- Page: 1 / 60\ Next: [Next page](https://www.capterra.co.uk/software/2698/donorperfect-fundraising-software?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/2698/donorperfect-fundraising-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data