15 years helping British businesses
choose better software

What is DonorPerfect?

Nonprofits raise 25% more funds in their first year with DonorPerfect. It’s an all-in-one fundraising software solution built with both fundraisers and donors in mind. DonorPerfect is specially tuned to monthly giving success, helping nonprofits establish reliable, steady funding streams. With automatic recurring giving, online donation forms, pre-built and custom reports, Constant Contact email marketing, and more, the DonorPerfect team is here to help you reach your fundraising potential.

Who Uses DonorPerfect?

Ideal for nonprofits serving their local community to large, international organizations like UNICEF. Our full-featured platform meets the needs of all nonprofit sectors.

DonorPerfect Software - Online Donation, Crowdfunding Forms that accept credit card or digital wallets
DonorPerfect Software - DonorPerfect Dashboard
DonorPerfect Software - Process donations and take your donor profiles on the go with the DonorPerfect mobile app
DonorPerfect Software - DonorPerfect Fundraising Goals

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Reviews of DonorPerfect

Average score

Overall
4.6
Ease of Use
4.3
Customer Service
4.7
Features
4.3
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Labin
Labin
Executive Vice President for Institutional Advancement in US
Verified LinkedIn User
Fund-Raising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A solid solution for a competitive price

5.0 3 years ago

Comments: We've had a very good experience with DonorPerfect. We moved from Raiser's Edge, and our team has been very pleased with the capabilities of the platform over the past several years.

Pros:

Implementation Customer support Thoughtful product design Recurring giving support Donor contact tracking Donor record display Online giving form integration User administration and settings controls Detailed control of reporting via SQL Scheduled reports

Cons:

No current integration with MailChimp No current integration with Zapier Dashboards can be a little cumbersome to set up

Madelyn
Development Director in US
Fund-Raising, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

We love DonorPerfect

5.0 last month New

Pros:

It's very user friendly and easy to use. It also gives me the data I need when I need it.

Cons:

Volunteer tracking is a little challenging using this platform.

M Aaron
Job Title in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Only useful if you have full time tech people - works, but very non-intuitive.

2.0 2 months ago New

Comments: Good features, but lacks smooth user experience. Only viable for full time users who can learn non-intuitive processes. Overall was one of our worst decisions. So expensive to roll out, yet we may give up and go back to our old software.

Pros:

It does have strong features and integrates well once you figure it out.

Cons:

We had 2 people quit because they hate the system. It basically caused a coup because the staff hated it so much due to the lack of simple controls. Want to see a list of donors? 7 clicks to generate a special report which you need to view in Excel. Want a list of donations? Likewise, 6 clicks through completely non-intuitive menus. How do you not have a 'donors' and 'donations' button on a donation database? These 'report generators' are 1990's tech, and it's driving us crazy. It's got all the features, but feels so piecemeal - each function is a different app, and not all talk to each other.

SofterWare Response

last month

Thank you for your honest and candid feedback. Our team is here to discuss and assist you with finding the best options to improve your DonorPerfect user experience. Please contact [email protected] so that we may connect directly. - Robert

Hannah
Grant Manager in US
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

DonorPerfect Review

4.0 3 months ago

Comments: DonorPerfect is a great system with advanced capabilities. The things the system is able to do, and the things we want the system to do, are often rather complicated and advanced, so the learning curve can be a little high. For smaller organization not needing an advanced level of reporting and donor tracking, I could see the learning curve being a lot. For larger organization, I encourage investing the time to really learn the system and make it work for you.

Pros:

DonorPerfect has an advanced CRM with lots of options for reporting, customization, and design. DonorPerfect also has a fantastic support team that is easily reachable and very helpful. What I value most about DonorPerfect is that they really invest in teaching you how to use the product and sharing general fundraising education information, which empowers you to try new things and increase your fundraising level.

Cons:

DonorPerfect's online forms and event management have not been sufficient for the level of fundraising events we do, causing us to utilize other programs and import the data post-event. Their general online giving forms are great; managing event registrations and details is what can be challenging.

Jeff
Director of Development in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Excellent product

5.0 2 months ago New

Comments: Very good product. I enjoy the ease of use and the built in items.

Pros:

Ease of use. Transition was painless. they took care of everything.

Cons:

It's a little difficult to develop new forms and reports.