--- description: Discover the benefits and disadvantages of Legal Files. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Legal Files Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/20040/legal-case-management/software) > [Legal Files](/software/2600/legal-files) # Legal Files Canonical: https://www.capterra.co.uk/software/2600/legal-files Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/2600/legal-files?page=2) > Legal Files is legal case management software that streamlines matters, email, litigation, eBilling, and reporting for legal teams. > > Verdict: Rated **4.5/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Legal Files? Legal Files is a case/matter management software which is ideal for corporations, universities, government agencies and insurance companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 51 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Onit - **Founded**: 2009 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Trail - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Case Management - Case Notes - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Compliance Tracking - Configurable Workflow - Conflict Management - Contact Management - Contract/License Management - Court Rules-Based Scheduling - Customisable Templates - Data Import/Export - Data Management - Document Capture - Document Classification - Document Generation - Document Management - Document Storage - Email Management - Expense Tracking - File Sharing - Full Text Search - Legal Case Management - Reminders - Reporting & Statistics - Search/Filter - Staff Calendar - Status Tracking - Task Management - Third-Party Integrations - Time Tracking - Trust Accounting - User Management - Version Control - Workflow Management ## Integrations (7 total) - Gmail - Google Calendar - Google Maps - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Legal Case Management Software](https://www.capterra.co.uk/directory/20040/legal-case-management/software) ## Related Categories - [Legal Case Management Software](https://www.capterra.co.uk/directory/20040/legal-case-management/software) - [Legal Document Management Software](https://www.capterra.co.uk/directory/10049/legal-document-management/software) - [Law Practice Management Software](https://www.capterra.co.uk/directory/20038/law-practice-management/software) - [Legal Calendar Software](https://www.capterra.co.uk/directory/30577/legal-calendar/software) - [Investigation Management Software](https://www.capterra.co.uk/directory/30572/investigation-management/software) ## Alternatives 1. [Clio](https://www.capterra.co.uk/software/105428/clio) — 4.7/5 (1743 reviews) 2. [Google Docs](https://www.capterra.co.uk/software/160756/google-docs) — 4.7/5 (29149 reviews) 3. [Google Drive](https://www.capterra.co.uk/software/161425/drive) — 4.8/5 (28594 reviews) 4. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17674 reviews) 5. [OneDrive](https://www.capterra.co.uk/software/161304/onedrive) — 4.5/5 (12835 reviews) ## Reviews ### "Reliable and structured case management with a slightly dated interface" — 5.0/5 > **Shyam Kishor** | *24 June 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It is an incredibly stable hub for all our case and document management. Linking emails, notes, and court documents directly to a file keeps our legal team highly organized. File sharing and internal collaboration are straightforward, making it easy to track complex matters across departments. > > **Cons**: The user interface looks quite dated and takes time for new staff to learn. Finding specific historical files can feel sluggish if search filters are not perfect. It also takes a lot of upfront time to configure the templates to match your internal workflows. > > Our experience with Legal Files has been very positive for organizing complex case files. While the interface feels dated and requires a bit of a learning curve for new team members, its stability and deep document tracking are excellent. It has successfully centralized our corporate legal operations and cut down on misplaced records across the department. ----- ### "Great for Documents and Templates" — 5.0/5 > **Gary A** | *18 August 2026* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: Legal Files excels at centralizing case details. Having all notes, emails, documents, key dates, and contact profiles tied directly to a single file makes managing complex matters straightforward and ensures nothing slips through the cracks. > > **Cons**: "While file organization is strong, searching through large volumes of attached documents or old correspondence can occasionally feel clunky or slow. Full-text search across all saved attachments doesn't always feel as fast or seamless as it could be. ----- ### "A Robust and Highly Customizable Solution for Complex Case Management" — 5.0/5 > **Mustafa** | *9 April 2026* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: What stands out most is the software's deep level of customization. Unlike 'one-size-fits-all' solutions, Legal Files can be tailored to match the specific workflow of a law firm, government agency, or corporate legal department. The integration with Microsoft Outlook and Word is seamless, allowing for efficient document management and email tracking directly within a matter file. It truly helps in transitioning to a paperless environment > > **Cons**: The user interface can feel a bit dated compared to more modern, cloud-native apps. There is a significant learning curve for new users because the system is so feature-dense, and it can take time to master the navigation between different windows and tabs. Additionally, the initial setup and customization require a dedicated effort from the IT team to ensure everything is mapped correctly to our needs. > > My overall experience has been excellent. Legal Files acts as a 'single source of truth' for our organization, centralizing emails, documents, and calendars in one place. It has greatly improved our team's collaboration, especially for remote work, as anyone can open a file and immediately see the latest updates and pending tasks. While it requires some upfront training, the resulting efficiency and organization make it a valuable asset for managing high case volumes ----- ### "Amazing Legal App" — 4.0/5 > **Wendy** | *12 November 2025* | Legal Services | Recommendation rating: 8.0/10 > > **Pros**: I love it. You can find your files easy, and you can keep your PDF categorized which make your life simple > > **Cons**: I think the least that I like from this app is If the App doesn't connect flawless you will lose hours doing it > > It was a short time that I used but I definitely recommend this app, and I think is cheaper that others ----- ### "Legal files The Truth \!\!" — 3.0/5 > **Verified Reviewer** | *30 March 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: It can help save money because you don't need to pay a lawyer to draft a template and if someone needs a legal document fast it provides that . > > **Cons**: people can misunderstand the terms and people may miss out on important information and the templates might not be suited for your jurisdiction or even situation . > > i would say it is good for basic needs and consistency where you are sure that your template will be reviewed . ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/2600/legal-files?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/2600/legal-files) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data