--- description: Discover the benefits and disadvantages of Legal Files. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Legal Files Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/20040/legal-case-management/software) > [Legal Files](/software/2600/legal-files) # Legal Files Canonical: https://www.capterra.co.uk/software/2600/legal-files Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/2600/legal-files?page=2) > Legal Files is legal case management software that streamlines matters, email, litigation, eBilling, and reporting for legal teams. > > Verdict: Rated **4.5/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Legal Files? Legal Files is a case/matter management software which is ideal for corporations, universities, government agencies and insurance companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 30 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Onit - **Founded**: 2009 ## Commercial Context - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Trail - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Case Management - Case Notes - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Compliance Tracking - Configurable Workflow - Conflict Management - Contact Management - Contract/License Management - Court Rules-Based Scheduling - Customisable Templates - Data Import/Export - Data Management - Document Capture - Document Classification - Document Generation - Document Management - Document Storage - Email Management - Expense Tracking - File Sharing - Full Text Search - Legal Case Management - Reminders - Reporting & Statistics - Search/Filter - Staff Calendar - Status Tracking - Task Management - Third-Party Integrations - Time Tracking - Trust Accounting - User Management - Version Control - Workflow Management ## Integrations (7 total) - Gmail - Google Calendar - Google Maps - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Legal Case Management Software](https://www.capterra.co.uk/directory/20040/legal-case-management/software) ## Related Categories - [Legal Case Management Software](https://www.capterra.co.uk/directory/20040/legal-case-management/software) - [Legal Document Management Software](https://www.capterra.co.uk/directory/10049/legal-document-management/software) - [Law Practice Management Software](https://www.capterra.co.uk/directory/20038/law-practice-management/software) - [Legal Calendar Software](https://www.capterra.co.uk/directory/30577/legal-calendar/software) - [Investigation Management Software](https://www.capterra.co.uk/directory/30572/investigation-management/software) ## Alternatives 1. [Clio](https://www.capterra.co.uk/software/105428/clio) — 4.7/5 (1692 reviews) 2. [LEAP](https://www.capterra.co.uk/software/147413/leap) — 4.2/5 (532 reviews) 3. [Neos](https://www.capterra.co.uk/software/58931/neos) — 4.4/5 (200 reviews) 4. [8am MyCase](https://www.capterra.co.uk/software/115613/mycase) — 4.6/5 (787 reviews) 5. [8am CasePeer](https://www.capterra.co.uk/software/156217/casepeer) — 4.8/5 (214 reviews) ## Reviews ### "A Robust and Highly Customizable Solution for Complex Case Management" — 5.0/5 > **Mustafa** | *9 April 2026* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: What stands out most is the software's deep level of customization. Unlike 'one-size-fits-all' solutions, Legal Files can be tailored to match the specific workflow of a law firm, government agency, or corporate legal department. The integration with Microsoft Outlook and Word is seamless, allowing for efficient document management and email tracking directly within a matter file. It truly helps in transitioning to a paperless environment > > **Cons**: The user interface can feel a bit dated compared to more modern, cloud-native apps. There is a significant learning curve for new users because the system is so feature-dense, and it can take time to master the navigation between different windows and tabs. Additionally, the initial setup and customization require a dedicated effort from the IT team to ensure everything is mapped correctly to our needs. > > My overall experience has been excellent. Legal Files acts as a 'single source of truth' for our organization, centralizing emails, documents, and calendars in one place. It has greatly improved our team's collaboration, especially for remote work, as anyone can open a file and immediately see the latest updates and pending tasks. While it requires some upfront training, the resulting efficiency and organization make it a valuable asset for managing high case volumes ----- ### "Reliable and Organized" — 5.0/5 > **Haley** | *26 March 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Legal Files has been super customizable and great for case organization. To me what stands out is its ability to centralize documents, contacts, and case details in one place. > > **Cons**: I do feel as though the system seems a tad bit dated. Initially it isn’t very intuitive however it works best on Windows > > Overall, LegalFiles is a reliable case management system that has helped so much with organization and customization, making it a strong fit my legal department that handles complex workloads ----- ### "Legal files , the real deal\!" — 4.0/5 > **Shenella** | *2 February 2026* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: This is an easy to use , highly customizable paperless case management, document management and collaboration tool that automates workflows. > > **Cons**: Software is a little outdated and seems to only work well with Windows as opposed to Mac. Even though it is easy to use, the initial learning curve can be a little tricky. > > Worked well for me as it increased productivity and management. One stop shop for all legal files and I was able to customize the software to suit my day to day operations. ----- ### "Legal files The Truth \!\!" — 3.0/5 > **Verified Reviewer** | *30 March 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: It can help save money because you don't need to pay a lawyer to draft a template and if someone needs a legal document fast it provides that . > > **Cons**: people can misunderstand the terms and people may miss out on important information and the templates might not be suited for your jurisdiction or even situation . > > i would say it is good for basic needs and consistency where you are sure that your template will be reviewed . ----- ### "Legal Files is great and security" — 5.0/5 > **ALFREDO** | *18 March 2026* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: Happy to use this product, confidentiality and the way of sharing files is great, easy to use. customer support is great also. > > **Cons**: I like everything, the security, customer service, how easy it is to use. I couldn't mention anything negative at the moment > > It is a good experience, since private or personal files are shared, and that is of great security, and Legal Files has everything. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/2600/legal-files?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/2600/legal-files) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data