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choose better software

What is Tabs3?

Tabs3 Software is a reliable, easy-to-use, seamlessly integrated suite of products for legal professionals. Choose from Tabs3 Cloud, hosted, or on-premises server options.

Tabs3 Billing is the industry standard for time and billing software. Use the Matter Manager for simple and quick access to all things billing-related for each matter. Bill how you want with nearly unlimited billing rate flexibility. Send email statements and then securely accept credit card and ACH payments with Tabs3Pay.

Sign up for a personal demo at Tabs3.com/SeeTabs3.

Who Uses Tabs3?

Tabs3 Software is ideal for legal professionals working in solo to mid-sized law firms.

Tabs3 Software - Tabs3 Billing Dashboard
Tabs3 Software - Matter Manager
Tabs3 Software - Billing Home Screen
Tabs3 Software - Billing Statement

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Reviews of Tabs3

Average score

Overall
4.7
Ease of Use
4.4
Customer Service
4.7
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jennifer
Jennifer
Business Manager in US
Verified LinkedIn User
Legal Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Loaded with features and excellent phone support

5.0 4 months ago

Comments: I am really happy with Tabs3 & Practice Master. Having used it for 7 years, I have, and am I am happy to continue to recommend it it other firms.

Pros:

I have been working with Tabs3 for about 7 years, the software has more features than we even use, but are there for larger firms with more complex billing systems. In the instances when we run into a tricky situation, the phone support is fast and knowledgeable. You get a real person who does in fact know how to solve whatever issue you are having. The system is stable and we very rarely run into any software issues.

Cons:

The one situation that is a little inconvenient is that not all of the screens that are available in the Tabs3 client exist in PM. Consequently, users who are primarily using PM, have to specifically log into Tabs3 to make billing-related edits to the client profile that are not accessible in PM.

ProfitSolv Response

4 months ago

Jennifer, thank you for your submission. It’s great that you find the software feature-rich and Support helpful when you contact them. We also appreciate that you continue to recommend our software to others. If you would like assistance in investigating the differences the employees are seeing between the Tabs3 and PracticeMaster fields, please let Support know. Thanks again for your kind words! Jay C., Sr. Training Specialist

Judy
Bookkeeper in US
Law Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Tabs, APS, GLS, TAS, Practicemaster

5.0 4 months ago

Comments: BEST Programs for any business that needs a controlled accountability for clients, court, law firm.

Pros:

This program keeps all client information controlled. Anything needed for any certain client is a quick report. Address, expenses paid out, payments incoming. balances on accounts, any extra notes that will be needed is also been a key part of this program. It is one of the best quality programs that i have worked with. Support team has always been very helpful and quick with any problem solving or questions.

Cons:

Price, but to get a good program like this, it will cost.

ProfitSolv Response

4 months ago

Thank you, Judy! It looks like you are finding the software and Support staff beneficial for the firm’s use, which is great to hear. We appreciate you taking the time to submit a review. Thanks again! Jay C., Sr. Training Specialist

Nancy
Assistant to the Administrator in US
Legal Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Tabs3 Is Really Great to Use

5.0 last month New

Comments: Great. I learn new things every day. Great program!

Pros:

Very user friendly. I really like all the integration between the programs.

Cons:

I like it all. Can't think of anything seriously wrong.

ProfitSolv Response

last month

Nancy, thank you for the kind words. The powerful integration and usability of the modules are some of our best features. It’s awesome to see you enjoy them too. Thanks again for your submission! Jay C., Sr. Training Specialist

Phil
Attorney and Owner of Law Office in US
Legal Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The not so good Tabs

2.0 8 years ago

Comments: I have had Tabs since 2010, it is terrible. You purchase the program and then you constantly have to go back to customer service (tech dept.) and they want to hit you up for $200 per hour for tech help, as you can imagine that is absurd, expensive and terrible. They let you buy the product and make it seem like there is no additional cost, reality is that you better pay for the ongoing tech support because there are always errors and problems that need addressing, did I mention the $50 minimal charge or $200 per hour for tech help. I rarely was able to use the program, each time I tries there was some new error message and a need to seek out tech department, truly a terrible experience.

Pros:

The software has a wide array of features and billing is nicely prints out in a very organized and concise format, it really does have a lot of detail and nice features.

Cons:

It seems to always have some problem or error message on the rare instances when I actually needed it to do a billing for a client, nothing is worse than paying for a product and then having to waste time because it will not work and then get stuck paying extra by having to call and pay the tech department $200 per hour to help you figure out why their product does not work as it is promised and as it should from the start. How is it possible that the product regularly has error messages that are not resolvable without a call to the tech department. Very frustrating.

ProfitSolv Response

8 years ago

I am sorry that Mr. Gunthert has not had a good experience. We have reached out to him to discuss the specific issues that he is having.   I did want to mention a few things related to the points that he brought up. To make sure clients get off to a good start, every purchase of Tabs3 includes a free year of maintenance, which includes both technical support and any product updates that come out during the year. After a year, the maintenance is optional. Many clients prefer that to being required to pay an annual fee.   Also, our technical support team gets very high marks. In our last client survey 96% of our clients said they were satisfied with the support that they received from our team. In that same survey, 9 out of 10 Tabs3 clients say they would recommend Tabs3 to other firms. Kim Hanzl, Support Manager

WILKA
Firm Adminitrator in US
Legal Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Tabs3 Billing for Law firms

5.0 3 months ago

Comments: Using it for 25+ years and excellent programs

Pros:

Ease of training new users yet extensive features for power users

Cons:

No direct access for Mobile phones to enter time

ProfitSolv Response

3 months ago

Wilka, thank you for taking the time to submit a review. We appreciate that your firm has been a longtime client and value your feedback. The Platinum Edition of our PracticeMaster software provides licenses to Tabs3 Connect, which works on any device that has an internet connection; including mobile phones. Please review the following Knowledge Base article https://support.tabs3.com/main/r11480.htm for additional information. If you are unsure if your firm has the Platinum Edition of the software or has a PracticeMaster license, please reach out to our Support staff for assistance. Thanks again for your review! Jay C., Sr. Training Specialist