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What is AccuMed?

AccuMed EHR is the complete solution built for Behavioral Health and Substance Use facilities that seamlessly links all aspects of your business and clinical needs to help you provide greater quality of care, productivity and enhanced patient/staff relations, empowering your organization to function at peak capacity. AccuMed offers MAT capability, Telehealth, Fiscal & Clinical Dashboards, and RCM for everyone.

Who Uses AccuMed?

Behavioral Health, Substance Abuse, MAT Programs & Integrated Primary Healthcare. Supports HIEs & Health Homes Offers TeleHealth, eRx, Dashboards and Full Reporting Capability. Customizable Workflow

AccuMed Software - Configurable Client Chart with information Windows that put everything at your fingertips, Demographics, Vitals, Treatment Plans, Programs, etc.
AccuMed Software - Patient Portal with real time integration with the EHR
AccuMed Software - Patient Portal lets Clients easily review, fill out, and sign documents online.
AccuMed Software - Configurable Treatment Plans that are pulled into the Session Notes help you easily update and track client's progress. Plus automated alerts when plans are coming due for review.

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Reviews of AccuMed

Average score

Overall
4.3
Ease of Use
4.4
Customer Service
3.9
Features
4.2
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
47%
4
40%
3
13%
Dr Sangita
Dr Sangita
Doctor Consultant in Pakistan
Verified LinkedIn User
Medical Practice, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

AccuMed very helpful to every one

5.0 3 years ago

Comments: Accumed Support the patient dashboard is easy to use everything is in one place they can improve in payment reports.

Pros:

It was very easy to use and with a large amount of patient information coming in it was easy to manage because of the software.

Cons:

Not a big issue but kindly update to support for Mac.

Jeff
CAIO in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Family Service League, Inc. Review

4.0 3 years ago

Comments: Very positive.

Pros:

User friendly, intuitive and we have successfully created innovative workflows, connections (interoperability). [SENSITIVE CONTENT HIDDEN] is particularly expert and has been our partner for some time.

Cons:

Less about the software than the structure/responsiveness of support/development team. Sometimes SLAs come and go. Although we have created dashboards, would love for this (business analytics/reporting) to become part of core business.

Lorraine
Asst. Executive Director in US
Executive Office, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Forestdale Inc. review

3.0 3 years ago

Comments: Revenue cycle management, thus far, has been great. [SENSITIVE CONTENT HIDDEN] is responsive, on top of the work, and proactive in configuring solutions. The software development for our needs can tend to be slow. There are meetings where we come to an agreement for a deadline and find that it's missed and we need to continue to remind/prompt and then revisit the following month. In our 2+ year tenure, there have been ebbs and flows. Our current developer is better than our first. [SENSITIVE CONTENT HIDDEN] is helpful in ensuring developer follow up.

Pros:

We like the ability to customize and create a product that fits our program.

Cons:

The product, itself, has worked generally well. We've needed to learn the various features to support more streamlined use. However, it's had good functionality and we haven't experienced major issues.

cindy
Director of Outpatient Operation and Compliance in US
Mental Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

My experience with using and working with AccuMed

4.0 3 months ago

Comments: I have worked with Accumed in more than one capacity for over 10 years - I have recently referred them to a newly licensed mental health agency - who has smoothly integrated their EHR platform with minimal issues.

Pros:

Accumed EHR and Billing system is extremely user friendly - easy to navigate and learn.

Cons:

As with any system there are sometimes "glitches" that can be disruptive to workflow - however, they are a responsive customer service team that is ready and willing to assist.

Joann
Owner in US
Mental Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

AccuMed is the best!

5.0 last year

Comments: It has been an excellent experience. As a new practice, I was having issues with a previous EMR. An AccuMed team came in on a holiday weekend to set up my EMR, manage the usernames and passwords. I was up and running immediately. They were available to help make the transition a smooth one.

Pros:

AccuMed is a wonderful EMR system. It is easy to learn, easy to use. The team at AccuMed are extremely responsive, very helpful and answer your concerns immediately. I have used many systems but AccuMed is the best one. I highly recommend.

Cons:

There are no features that I did not like.