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Microsoft Authenticator

Microsoft Authenticator

What is Microsoft Authenticator?

Part of Microsoft Entra, Microsoft Authenticator is a multifactor app for mobile devices that gives employees easy, secure access to online accounts, providing multi-factor authentication for an extra layer of security.

Who Uses Microsoft Authenticator?

Not provided by vendor

Microsoft Authenticator Software - Authenticator app
Microsoft Authenticator Software - 2

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Reviews of Microsoft Authenticator

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.3
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
76%
4
19%
3
4%
1
1%
Jerad
Jerad
Freelance Photographer in US
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Keep your Microsoft account safe

5.0 2 weeks ago New

Comments: I am just beyond satisfied when it comes to Microsoft authenticator. I totally recommend it to anyone who has a Microsoft account, it will keep your account safe and secure.

Pros:

Before Microsoft authenticator, I relied on just a password, I went to log into my Microsoft account one day and I was hacked, I finally regained access to my account and I immediately downloaded Microsoft authenticator and It has been the best thing ever. It sends notifications straight to my phone if my Microsoft account is attempted to be logged into and if it's not me I just have to hit deny.

Cons:

The interface can be tricky and confusing if you don't know what you're doing.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The real authenticator tool

5.0 last year

Comments: The Microsoft Authenticator app is a joy to use. With speedy responses within the app and the auth code only shows once you go into the account which avoids confusion between different account codes. It integrates well with other Microsoft products and its free!

Pros:

The app is free; Integrates well with other Microsoft products; The option of biometric authentication to enter the app is a bonus; it is very easy to use and reliable.

Cons:

The accounts can be buggy, ive had instances where i needed to re-add an account because i stopped getting the codes; Sometimes the codes expire too quickly; The security code is not hidden

Tim
Disability support worker in Australia
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Extremely dissappointed

1.0 last year

Comments: This authenticator has recently been introduced to our company security. It is difficult and complicated to use, that's of course if you can get it to work properly at all. It has now rendered the majority of our functions useless as no one can access required applications. How on earth anyone can rate it high is beyond me. It constantly puts the user in a never ending loop of asking for the verification number but not opening the box to enter it. This has now become the worst introduction to a workplace I have ever had the misfortune to be a part of. Myself and my colleagues are now even more frustrated and unable to perform tasks. A totally useless addition to a system that was once productive.

Pros:

This authenticator has recently been introduced to our company security. It is difficult and complicated to use, that's of course if you can get it to work properly at all. It has now rendered the majority of our functions useless as no one can access required applications. How on earth anyone can rate it high is beyond me. It constantly puts the user in a never ending loop of asking for the verification number but not opening the box to enter it. This has now become the worst introduction to a workplace I have ever had the misfortune to be a part of. Myself and my colleagues are now even more frustrated and unable to perform tasks. A totally useless addition to a system that was once productive.

Cons:

This authenticator has recently been introduced to our company security. It is difficult and complicated to use, that's of course if you can get it to work properly at all. It has now rendered the majority of our functions useless as no one can access required applications. How on earth anyone can rate it high is beyond me. It constantly puts the user in a never ending loop of asking for the verification number but not opening the box to enter it. This has now become the worst introduction to a workplace I have ever had the misfortune to be a part of. Myself and my colleagues are now even more frustrated and unable to perform tasks. A totally useless addition to a system that was once productive.

Nikola
Co-CEO in Sweden
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

LOVE IT SO MUCH!!!

5.0 4 months ago

Comments: I love it, as the Co-CEO of our fairly new company, it has helped us so much, and kept our software safe!

Pros:

I like that the authenticator is easy to use and immediately prompts you do accept or decline a login attempt when it is detected. It also is very versitile and can be used for many, many services.

Cons:

The only thing that is... less good, with Microsoft Authenticator is that it is harder to set up, atleast for the other services offered beside authentication.

Samantha
Independent contractor in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Authentication number 1

5.0 5 months ago

Comments: It's a good feeling l knowing that I can be at peace without my important restricted files being hacked

Pros:

That it's very secure and I don't have to worry about my passwords being breached and or hacked

Cons:

I haven't found anything that I dislike in the whole time I have used it.

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