--- description: Discover the benefits and disadvantages of Microsoft Authenticator. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Authenticator Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Authentication Software](/directory/31218/authentication/software) > [Microsoft Authenticator](/software/219694/microsoft-authenticator) # Microsoft Authenticator Canonical: https://www.capterra.co.uk/software/219694/microsoft-authenticator Page: 1 / 17\ Next: [Next page](https://www.capterra.co.uk/software/219694/microsoft-authenticator?page=2) > Multifactor app for mobile devices that gives employees easy, secure access to online accounts, providing multi-factor authentication. > > Verdict: Rated **4.7/5** by 403 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 403 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Please contact Microsoft for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Catalan, Croatian, English, German, Greek, Hebrew, Hindi, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Brazil, Bulgaria, Greece, India, Netherlands, Poland, Portugal, Russia, Spain, Thailand, Türkiye, United States, Vietnam ## Features - Alerts/Notifications - Mobile Authentication - Multi-Factor Authentication - Policy Management - Single Sign On - User Management ## Integrations (1 total) - Microsoft 365 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Authentication Software](https://www.capterra.co.uk/directory/31218/authentication/software) ## Alternatives 1. [SecureW2 JoinNow Platform](https://www.capterra.co.uk/software/1070345/JoinNow-Cloud-RADIUS) — 4.8/5 (47 reviews) 2. [Okta](https://www.capterra.co.uk/software/119653/okta) — 4.7/5 (942 reviews) 3. [LastPass](https://www.capterra.co.uk/software/151988/lastpass) — 4.6/5 (2784 reviews) 4. [Auth0](https://www.capterra.co.uk/software/154900/auth0) — 4.7/5 (141 reviews) 5. [Cisco Duo](https://www.capterra.co.uk/software/153202/duo-security) — 4.7/5 (548 reviews) ## Reviews ### "Does what is says; authenticates" — 5.0/5 > **Bradley** | *11 October 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: MS Authenticator is my go to Authenticator app. I have no requirements for any others and this works great. Codes presented on one screen, search bar, slide to delete, password less support including number matching. It works well. It’s free. It’s well maintained by the world leading Microsoft. It’s bug free in my experience and biometric login makes it easy to use. Just look at it and your authenticating\! > > **Cons**: When you add a new code it says “scan work or school QR code” when that tool is used for code scanning not for work too. That’s it. > > I use MS Authenticator every day, multiple times, for multiple passwordless logins, and it’s almost so good I don’t notice that one used it. ----- ### "Best App for One Time Passwords" — 5.0/5 > **Abhishek** | *29 August 2024* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Best MFA solution , easy to store variety of timed One time codes for various sign in into different apps. Easy to add an OTP for a login. Can use the long security key or QR code to add the authentication OTP into the app. > > **Cons**: Uninstalling the product can lead to losing all the saved one time codes. > > Best authenticator app , and trusted for day to day use, have both android and IOS apps. Easy to setup , can add OTP of non Microsoft apps. ----- ### "Microsoft Authenticator - Review" — 5.0/5 > **Lipa** | *6 July 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I am able to log in to my systems confidently and not worry about anyone else accessing my data > > **Cons**: Nothing at the moment since I haven't had any issues in logging into any of my applications ----- ### "Works if you know what to do." — 4.0/5 > **Joe** | *10 December 2025* | Banking | Recommendation rating: 7.0/10 > > **Pros**: From a business standpoint, this is the best tool to use with integrations for any Microsoft or business product tied with Azure. > > **Cons**: End-users that upgrade/replace their phones that originally had Microsoft Authenticator would be confused why Authenticator is not working. > > It works, only for users that know how to use it. But it does work to get you access to anything Microsoft or SSO related. ----- ### "Good choice to simplify environments if properly configured." — 4.0/5 > **Dominique** | *22 May 2026* | Environmental Services | Recommendation rating: 6.0/10 > > **Pros**: provides strong account security through multi-factor authentication, passwordless sign-ins, and push notifications while remaining simple and convenient for everyday users. It also integrates smoothly with Microsoft services and many third-party platforms, while cloud backup and recovery features help users regain access when switching or replacing devices. > > **Cons**: If users lose their phone or fail to enable backups, recovering accounts through Microsoft Authenticator can become difficult and frustrating. The app may also face occasional syncing issues, depends on device or internet access for some features, and can expose users to accidental approval of fraudulent login requests during MFA fatigue attacks. > > My overall experience with Microsoft Authenticator has been mostly positive because it provides a convenient and reliable way to secure accounts through multi-factor authentication, quick approval notifications, and passwordless sign-ins that make logging into work, school, and personal services much faster than traditional password-only systems. However, I have noticed that syncing and backup features can sometimes become frustrating, especially when changing phones, restoring accounts across different operating systems, or attempting to recover credentials after a device reset, since delays or incomplete cloud synchronization may require accounts to be manually re-added and reverified. Another concern is that the app’s notification-based approval system can make it surprisingly easy to accidentally approve fraudulent login attempts if the app is configured for simple “approve/deny” prompts without number matching or additional verification steps, particularly when users receive repeated authentication requests that create fatigue or confusion. Despite these drawbacks, the application still offers strong overall security and usability when properly configured with features like number matching, biometric verification, secure backups, and careful notification management, making it an effective authentication solution for both personal and professional environments. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.co.uk/software/219694/microsoft-authenticator?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/219694/microsoft-authenticator) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | ----- ## Structured Data