---
description: Discover the benefits and disadvantages of Microsoft Entra ID.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Entra ID Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Access Governance Software](/directory/32418/access-governance/software) > [Microsoft Entra ID](/software/219692/azure-active-directory)

# Microsoft Entra ID

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> Azure Active Directory, part of Microsoft Entra, is a universal identity management and security platform with single sign-on and MFA.
> 
> Verdict: Rated **4.7/5** by 62 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 62 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Office 365 Apps - Please contact Microsoft directly
Premium P1 - $6 user/month
Premium P2 - $9 user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: Arabic, Chinese, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Korean, Malay, Norwegian, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Austria, Belarus, Belgium, Brazil, British Virgin Islands, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Ecuador, Egypt, Estonia, Finland and 46 more

## Features

- Access Controls/Permissions
- Access Management
- Application Access Control
- Authentication
- Behavioural Analytics
- Credential Management
- Data Security
- Multi-Factor Authentication
- Multiple Authentication Methods
- Password Management
- Policy Management
- Real-Time Notifications
- Remote Access Management
- Self Service Portal
- Single Sign On
- Third-Party Integrations
- Threat Intelligence
- Unified Directory
- User Activity Monitoring
- User Management
- User Provisioning
- User Session Management

## Integrations (6 total)

- Box
- Canvas
- SAP Concur
- SAP SuccessFactors HCM
- Salesforce Nonprofit Cloud
- Workday HCM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Access Governance Software](https://www.capterra.co.uk/directory/32418/access-governance/software)

## Related Categories

- [Access Governance Software](https://www.capterra.co.uk/directory/32418/access-governance/software)
- [Directory Software](https://www.capterra.co.uk/directory/31816/directory/software)
- [Privileged Access Management Software](https://www.capterra.co.uk/directory/31238/privileged-access-management/software)
- [Single Sign On Software](https://www.capterra.co.uk/directory/31331/single-sign-on/software)
- [Customer Identity and Access Management (CIAM) Software](https://www.capterra.co.uk/directory/32816/customer-identity-and-access-management-%28ciam%29/software)

## Alternatives

1. [JumpCloud](https://www.capterra.co.uk/software/175092/jumpcloud-daas) — 4.6/5 (294 reviews)
2. [Okta](https://www.capterra.co.uk/software/119653/okta) — 4.7/5 (946 reviews)
3. [Auth0](https://www.capterra.co.uk/software/154900/auth0) — 4.7/5 (147 reviews)
4. [tenfold](https://www.capterra.co.uk/software/1020579/tenfold) — 4.5/5 (66 reviews)
5. [1Password](https://www.capterra.co.uk/software/176113/1password) — 4.7/5 (2132 reviews)

## Reviews

### "Secure, Scalable Identity Management for a Complex Organisation" — 4.0/5

> **Verified Reviewer** | *29 April 2026* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about Microsoft Entra ID is how well it balances strong security with ease of management in a complex, user‑diverse environment. In a large zoo charity we support a mix of full‑time staff, seasonal workers, volunteers, third‑party vendors, and cloud applications, and Entra ID makes identity management across all those groups both scalable and consistent.
> 
> **Cons**: The licensing model can be confusing, especially around Premium P1/P2 features.
Advanced features like Conditional Access can be complex to design and troubleshoot.
Changes in the portal and branding (Azure AD → Entra ID) caused some initial confusion.
Troubleshooting authentication issues can be difficult without deep logging knowledge.
> 
> Overall, my experience with Microsoft Entra ID has been very positive. It provides a reliable, scalable identity platform that works well in a large, operationally diverse organisation like a zoo charity.

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### "Great service, much included\!" — 5.0/5

> **Clay** | *14 July 2026* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: I liked that i could obtain an address for free, as well as the fact that it comes with so many services included.
> 
> **Cons**: I didn't like how I could not set my own domain, but the domain they issued me works fine as any other.

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### "Cloud-first Azure AD is the way to go" — 4.0/5

> **Matt** | *3 July 2025* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Extremely powerful and flexible —it does a lot including streamlining all our directory management, SSO, etc. but it also expects a lot of admins. You definitely have to know your stuff to get the most out of it.
> 
> **Cons**: As it underpins all of the Microsoft 365 offerings an Azure AD/Entra ID outage will obviously kill a lot of your SaaS access for your entire org. Thankfully those are fairly few and far between. Microsoft is alos obsessed with moving things around and creating new portals, etc. so you need to start on top of Entra news to (re)locate things.

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### "Cloud Identity Management" — 5.0/5

> **Tiff** | *1 July 2025* | Consumer Goods | Recommendation rating: 7.0/10
> 
> **Pros**: Azure AD integrates with most external software that we have procured, and it is very easy to implement Single Sign-On.
> 
> **Cons**: The Admin UI isn't that intuitive and the licensing structure is complex. The 40-minute sync between systems can sometimes cause delays and issues.

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### "Microsoft Entra ID Review" — 5.0/5

> **Katrina** | *14 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like that it provides user access control and account security. It provides a easy to use platform to manage user data.
> 
> **Cons**: I do not dislike anything about it at this time. I find it to be a convenient platform to manager user data that is secure.
> 
> I have had a good experience with Microsoft Entra ID from managing user accounts and email addresses in one place.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/219692/azure-active-directory)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/219692/Azure-Active-Directory/> |
| en-AE | <https://www.capterra.ae/software/219692/azure-active-directory> |
| en-AU | <https://www.capterra.com.au/software/219692/azure-active-directory> |
| en-CA | <https://www.capterra.ca/software/219692/azure-active-directory> |
| en-GB | <https://www.capterra.co.uk/software/219692/azure-active-directory> |
| en-IE | <https://www.capterra.ie/software/219692/azure-active-directory> |
| en-IL | <https://www.capterra.co.il/software/219692/azure-active-directory> |
| en-IN | <https://www.capterra.in/software/219692/azure-active-directory> |
| en-NZ | <https://www.capterra.co.nz/software/219692/azure-active-directory> |
| en-SG | <https://www.capterra.com.sg/software/219692/azure-active-directory> |
| en-ZA | <https://www.capterra.co.za/software/219692/azure-active-directory> |
| ja | <https://www.capterra.jp/software/219692/azure-active-directory> |

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