---
description: Discover the benefits and disadvantages of Polichat.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Polichat Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Polichat](/software/219229/polichat)

# Polichat

Canonical: https://www.capterra.co.uk/software/219229/polichat

> Poli Digital: omnichannel platform with official WhatsApp (BSP), CRM, automations, reports and AI to boost sales/support.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Polichat?

SMBs and sales/support teams using WhatsApp and social channels to centralize conversations, automate workflows, and sell with CRM, AI and reporting.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Polichat

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Contact the supplier directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Brazilian Portuguese, Spanish
- **Available Countries**: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela

## Features

- CRM
- Interaction Tracking
- Multi-Channel Communication
- Reporting & Statistics
- Workflow Management

## Integrations (14 total)

- ChatBot
- Chatbot
- Facebook Business Suite
- Instagram
- Mercado Pago
- Messenger
- Messenger Bot
- RD Station
- WebChatAgent
- WebsiteChat
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- Whatsapp CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.capterra.co.uk/software/180345/whatsapp) — 4.7/5 (16297 reviews)
2. [Viber](https://www.capterra.co.uk/software/180348/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.capterra.co.uk/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.capterra.co.uk/software/180347/telegram) — 4.7/5 (6406 reviews)
5. [Sociocs](https://www.capterra.co.uk/software/1039396/sociocs) — 4.6/5 (118 reviews)

## Reviews

### "Ótimo custo-benefício e funcionalidades" — 5.0/5

> **Verified Reviewer** | *3 October 2023* | Program Development | Recommendation rating: 10.0/10
> 
> **Pros**: Custo-benefício se destaca e também a capacidade de muitos usuários dentro do mesmo número para atender.
> 
> **Cons**: Acredito que devido ser uma plataforma web, tem algumas instabilidades da integração com o whatsapp devido á várias atualizações da plataforma.

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### "Uso e recomendo" — 5.0/5

> **Ícaro** | *25 April 2022* | Architecture & Planning | Recommendation rating: 10.0/10
> 
> **Pros**: Preço acessível, totalmente pensado para o pequeno empresário, mesmo com integração com API oficial.
> 
> **Cons**: Boa a experiência até aqui e são mais de 2 anos
> 
> Muito boa\!

## Links

- [View on Capterra](https://www.capterra.co.uk/software/219229/polichat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/219229/Polichat/> |
| en-AE | <https://www.capterra.ae/software/219229/polichat> |
| en-AU | <https://www.capterra.com.au/software/219229/polichat> |
| en-CA | <https://www.capterra.ca/software/219229/polichat> |
| en-GB | <https://www.capterra.co.uk/software/219229/polichat> |
| en-IE | <https://www.capterra.ie/software/219229/polichat> |
| en-IL | <https://www.capterra.co.il/software/219229/polichat> |
| en-IN | <https://www.capterra.in/software/219229/polichat> |
| en-NZ | <https://www.capterra.co.nz/software/219229/polichat> |
| en-SG | <https://www.capterra.com.sg/software/219229/polichat> |
| en-ZA | <https://www.capterra.co.za/software/219229/polichat> |
| pt | <https://www.capterra.com.br/software/219229/polichat> |
| pt-PT | <https://www.capterra.pt/software/219229/polichat> |

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