--- description: Discover the benefits and disadvantages of Squaretalk. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Squaretalk Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [Squaretalk](/software/219046/squaretalk-matrix) # Squaretalk Canonical: https://www.capterra.co.uk/software/219046/squaretalk-matrix Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/219046/squaretalk-matrix?page=2) > Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization > > Verdict: Rated **4.8/5** by 128 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Squaretalk? Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 128 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Squaretalk - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User - **Pricing Details**: Squaretalk's Contact Center plans include: - Core tier for $25/user/month for a minimum of 5 users; - Connect tier for $40/user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, English, French, German, Hebrew, Italian, Spanish - **Available Countries**: Albania, Algeria, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus and 79 more ## Features - 2-Way Messaging - AI/Machine Learning - Activity Dashboard - Agent Interface - Auto-Dialer - Automated Attendant - Automated Responses - Automated Routing - Automatic Call Distribution - Business Process Automation - Call Centre Management - Call Logging - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transcription - Caller ID - Campaign Management - Campaign Planning - Campaign Scheduling - Chat/Messaging - Conferencing - Contact Management - Content Management - IVR - KPI Monitoring - Lead Engagement - List Management - Mass Texting - Multi-Channel Communication - Multi-User Collaboration - Natural Language Processing - PBX - Performance Management - Performance Metrics - Personalisation - Power Dialer - Predictive Dialer - Quality Management - Recording - Reporting/Analytics - SMS Messaging - Sales Pipeline Management - Scheduled Messaging - Transfers/Routing - Virtual Extensions - VoIP - Voice Mail - Workflow Automation ... and 26 more features ## Integrations (7 total) - Freshdesk - HubSpot CRM - Pipedrive - Salesforce Sales Cloud - WhatsApp - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Contact Center Quality Assurance Software](https://www.capterra.co.uk/directory/33415/contact-center-quality-assurance/software) ## Related Categories - [Contact Center Quality Assurance Software](https://www.capterra.co.uk/directory/33415/contact-center-quality-assurance/software) - [Virtual Assistant Tools](https://www.capterra.co.uk/directory/33535/virtual-assistant/software) - [Predictive Dialer Software](https://www.capterra.co.uk/directory/30597/predictive-dialer/software) - [Auto Dialer Software](https://www.capterra.co.uk/directory/30999/auto-dialer/software) - [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software) ## Alternatives 1. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (891 reviews) 2. [Convoso](https://www.capterra.co.uk/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews) 3. [DialedIn CCaaS](https://www.capterra.co.uk/software/29589/callcenternow) — 4.8/5 (335 reviews) 4. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1789 reviews) 5. [Readymode](https://www.capterra.co.uk/software/136728/Readymode) — 4.6/5 (145 reviews) ## Reviews ### "Squaretalk Review - A Decent Tool for Team Communication" — 5.0/5 > **Clara** | *13 August 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Squaretalk's ease of use and seamless integration with our existing workflow are a big plus. I've found it pretty solid for team communication and collaboration. We've been able to streamline our processes and improve productivity, which is a huge benefit for our team. > > **Cons**: One thing that's kind of annoying is the occasional lag when loading large files. It's not a huge deal, but it can be frustrating when you're working under tight deadlines. We've also found the customer support to be a bit slow to respond at times. > > I've had a generally positive experience with Squaretalk, using it regularly for our team's communication and collaboration. It's user-friendly and has helped streamline our workflow, although I've encountered some minor glitches and wish for a few more customization options to enhance its functionality further. ----- ### "A solid choice for remote meetings in the UK" — 4.0/5 > **Jesseica** | *8 August 2026* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: Squaretalk's audio and video conferencing features work well enough for our team's daily stand-ups and catch-up meetings. The screen sharing is pretty solid, and it's easy to schedule meetings on the go. Our team's size is about 15 people. > > **Cons**: The mobile app took a bit to figure out, but once we got the hang of it, it worked well. Not a huge deal, but it would be great if they could add more customization options for the mobile app. Our team's industry is education, and we're based in the UK. > > Overall, I'm quite satisfied with Squaretalk. It's a reliable platform that I've used extensively for regular video conferencing and team collaboration. While there are minor features I wish were more streamlined, the experience has been mostly seamless and efficient, earning it a solid 4-star rating from me. ----- ### "A solid choice for remote meetings" — 5.0/5 > **Amelia** | *16 August 2026* | Outsourcing/Offshoring | Recommendation rating: 9.0/10 > > **Pros**: Squaretalk works well enough for our weekly team meetings. I like that it's pretty solid for video conferencing and screen sharing. We've used it for a few years now and it's kind of become our go-to tool. The audio quality is usually good, but sometimes it takes a bit to figure out how to get everyone's mic working. > > **Cons**: The mobile app can be a bit of a pain to use, not a huge deal but it's kind of annoying. Sometimes it takes a few tries to get it to connect properly. But overall, it's a good tool for our team. > > Overall, I've had a great experience with Squaretalk, with its intuitive interface making it easy to use on a daily basis. It's been a reliable tool for staying connected with my team and has helped streamline our communication, but I do wish for a few more customization options. ----- ### "Excellent VoIP tool" — 5.0/5 > **Sandy** | *11 January 2026* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: easy-to-use, cloud-based platform, powerful automation (like predictive dialing), seamless CRM integration > > **Cons**: Cost per user can be restrictive, configuration in specific circumstances can be complicated sometimes > > Good experience overall, I especially like the automation routines which help my daily workflow greatly ----- ### "A solid choice for remote teams, but not perfect" — 4.0/5 > **Isla** | *2 August 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Squaretalk's real-time collaboration features are a game-changer for our team, making it easy to work together on projects. I like how it integrates with our Google Drive account, allowing seamless file sharing and editing. We've also found the audio and video conferencing tools to be pretty solid, especially for remote meetings. > > **Cons**: The mobile app can be a bit finicky at times, and I find myself needing to refresh it occasionally, but it's not a huge deal. > > I've been using Squaretalk for a while now, and overall, it's been a solid experience. The platform is user-friendly, and I appreciate how it streamlines our team's communication. While it's not perfect, I'd say it's a reliable choice for businesses looking for a straightforward communication tool. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/219046/squaretalk-matrix?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/219046/squaretalk-matrix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data