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What is GemEx App?
Spica GemEx is a powerful facility management platform designed to transform workplaces and enhance operational efficiency. With tools to manage spaces, resources, and bookable services such as desks, meeting rooms, catering, and equipment, Facility Managers can ensure seamless day-to-day operations.
With powerful real-time insights, GemEx enables data-driven decision-making to improve space utilisation, reduce costs, and support sustainability goals. The platform’s intuitive interface simplifies complex workflows, helping teams coordinate resources and manage bookings effortlessly.
Key Benefits Include:
-Space Optimisation: Gain valuable insights to improve resource utilisation and workspace performance.
-Employee Experience: Create a frictionless environment with easy-to-use booking tools and self-service options.
Who Uses GemEx App?
Corporate Offices, Facilities & Workplace Teams, Hybrid Workplaces, Enterprises and Large Corporations, SMEs, IT, Professional Services Firms, Real Estate & Property Management, Educational.
Where can GemEx App be deployed?
About the vendor
- SPICA Technologies
- Founded in 2015
GemEx App support
- Chat
Languages
English
GemEx App pricing
Starting Price:
- No free trial
- No free version
GemEx App does not have a free version and does not offer a free trial.
Pricing plansAbout the vendor
- SPICA Technologies
- Founded in 2015
GemEx App support
- Chat
Languages
English
GemEx App videos and images
Features of GemEx App
Alternatives to GemEx App
Reviews of GemEx App
Excellent Product
Comments: Good graphics and easy to use so overall an excellent experience
Pros:
Easy to navigate and understand with minimal instruction needed
Cons:
The message that appears in the top right hand corner to confirm you have made a change, it stays there too long, when changing parameters on several sites, this is very annoying!
Steve's GemEx review
Comments: Simple and easy to use. No guide given but worked out how to use after trial and error
Pros:
It's quick and easy to check available resources for staff wanting to make bookings
Cons:
The feature to make bookings on GemEx no longer works
It did the job well enough
Pros:
The overall user interface is good and it is easy to use.
Cons:
Some of the features were not as good as I would have liked.
Gemex Review
Comments: Up and down but that was more to do with the location than the units
Pros:
When it works properly the information is amazing
Cons:
Its speed and easiness to use and read and to get reports from
Great system!
Comments: Love it! After being introduced to another system, Gemex is even better!
Pros:
Easy, fast, functional, great support and a innovative product!
Cons:
Nothing that I can think about, nothing big.
Very Handy
Comments: Enjoy using this app because of the ease in which it is to operate.
Pros:
The speed of updating real time information to the user.
Cons:
the Gemex app does everything we need it to do.
Very functional but has a few confusting elements.
Comments:
I have only touched the surface when it comes to using Gemex. There are a few nuancies, for example, it constantly needs re-freshed.
Perhaps not as responsive as it could be.
Pros:
We use this mostly for visitor management and resource bookings. Once you get the hang of it, it's extremly valuable
Cons:
It's taken me some time to understand some 'quirks' that it has. Cancelling or editing can be a little confusing.
Useful tool for office usage and stats
Pros:
Seeing a live view of how busy the office is at any given time and where desks are free or busy has been very useful for space planning.
Cons:
It can be quite difficult to use and understand to begin with
Awesome GemEx
Comments: GemExp provides a sort of one stop shop for all things reserves.
Pros:
Having on the go access to the facility and its resources.
Cons:
Easy to use and very convenient, less hassle.
Still a new user
Comments: As previously stated, I do not use it often. However, the times that I have it was easy to navigate, so user friendly.
Pros:
I like the clean look of the app interface.
Cons:
I haven't used it enough to have an opinion about what I don't like.
Terminally Flawed
Comments:
The App in itself has many positive features and considerable flexibility to be a powerful tool in estates management and strategy.
BUT
Navigation is clunky when addressing it's more detailed features eg average and peak usage of a particular floorplate over an extended period.
When the base data has large gaps - see coment about gateways - the App is worse than useless because it provides a distorted view of the truth.
The roll-out of the 3g to 4g update without any consultation was woeful: we are an IT outsourcer and if we treated our customers that way we'd be out of business in six months.
After a five year relationship we have taken the easy decision to terminate our relationship
Pros:
Reporting toolset has the potential to be a strategic asset - undermined by poor data capture reliability
Cons:
1) Initial setup failed to adequately consult with a broad enough set of stakeholders to establish the business need and ensure sufficient understanding of the benefits that could be delivered. Result was the setup was badly flawed from the outset. 2) Gateways are an unmitigated disaster - across an estate of five large buildings not one has had a complete set of working Gateways in the past five years. The impact of this has been to totally undermine the quality of the data whenever I tried to convince sceptical stakeholders that they didn't need the space they were using.
SPICA Technologies Response
5 hours ago
Thank you for the feedback and highlighting our useful features. We're sorry for your challenges with the gateways which are supplied by a 3rd party. We work closely with clients to help them reach their business goals and offer advice on 3rd party suppliers but ultimately it is the clients choice. After investigation we've seen your company has won an award for the project our product was used in and saved millions annually thanks to estate consolidation from the analytics provided by our platform. We are always available to answer queries, please reach out if needed. Best wishes from the Spica team.
Realtime data, great for office space management.
Comments: Features is good, but user interface and user experience could be better. More customization would be nice.
Pros:
Nice interface and relative easy to use.
Cons:
difficult to see data, and extract data, more customization of the interface and the data that is shown on like a dashboard could be nice.
