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MEG logo

MEG

MEG Overview:

What is MEG?

MEG's digital healthcare tools empower frontline workers to seamlessly collect data from across the organisation using any device. They can effortlessly capture incidents, audits, risks, and complaints while accessing critical information right at the point of care.

Management can efficiently collate, analyse, and act on real-time information and metrics across multiple sites, consolidating data into a centralised platform for enhanced decision-making.

Currently, MEG operates in hospitals throughout Europe, the Middle East, Australasia, and Latin America, providing comprehensive multilingual support to meet diverse needs.

Who Uses MEG?

MEG is designed for healthcare organisations seeking a simple, centralised solution to manage quality, patient safety, compliance, and hospital accreditation processes effectively.

Where can MEG be deployed?

Cloud-based
On-premise
MEG Software - Accreditation Goals - Performance Dashboard: MEG’s system does all the hard work for you; get on with the more important job of assessing whether you’re still on track with KPIs, manage timely interventions and monitor the execution of improvement plans.
MEG Software - Healthcare Policy & Document Management: MEG Docs was built to simplify tracking, managing and storing policies, operating procedures, standards, clinical guidelines and relevant documents; verify and record version modifications.
MEG Software - Award-winning auditing app for frontline healthcare: Use MEG’s Audit & Inspection module to replace all your cumbersome paper-based processes while on-the-go. No more data duplication, spreadsheet updating or time-consuming reports to create in Excel.
MEG Software - Incident Reporting & Risk Management for healthcare: Record incidents in real-time, quickly and accurately. Combat under-reporting; give every employee the ability to report concerns on mobile or desktop with MEG’s ‘quick-capture’ forms.
MEG Software - Configurable dashboards and automated reports: connect to key quality and patient safety processes and overlay predictive models to generate insights and opportunities to truly understand what is going on.
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Overall rating

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Based on 8 reviews
5.0
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Starting Price

Not provided by vendor

Free trial

About the vendor

  • MEG Support Tools

MEG support

  • Phone Support
  • Chat

Countries available

Argentina, Australia, Bahrain, Chile, Ireland

Countries available

Countries where the product is available. Note: Customer support may not be accessible in that country.

  • Argentina
  • Australia
  • Bahrain
  • Chile
  • Ireland
  • Kuwait
  • Mexico
  • New Zealand
  • Oman
  • Qatar
  • Saudi Arabia
  • Spain
  • United Arab Emirates

Languages

Arabic, English, French, Spanish

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Capterra verified reviews for MEG

Overall rating

5.0
Based on 8 reviews
Write a Review!

Filter reviews (8)

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Charlie
Clinical Effectiveness facilitator in UK
Health, Wellness & Fitness, 5,001–10,000 Employees
Used the Software for: 1+ year

"Great system for audit with clear dashboards."

5 December 2024
5.0
Having never used an audit system like this previously - I am quickly confident in both using and managing the system for our trust. I am confident in the support I will receive from MEG and that I can feedback what works/doesn't for our trust. Its an easy system to use with very effective results!
Pros:
MEG is a really easy to use (click and go) system, with easily visible dashboards and results. The staff are super friendly and helpful, and always willing to discuss potential changes to the system to support clients. Once the initial set up is complete, maintenance is fairly simple, and user guides very helpful.
Cons:
Bulk upload of accounts isn't the easiest. When requesting a bulk upload, I was unaware that this didn't check for pre-existing accounts. This meant that some staff ended up with duplicated accounts and created additional unnecessary admin. A further request of bulk account uploads means that I need to check every name/account first - and in doing so, I may as well load the accounts myself.
Reviewer Source

MEG Support Tools Response

6 January 2025

Charlie, thank you for sharing your feedback and experience with MEG! We’re delighted that you find MEG easy to use and value the clear dashboards and results. It’s great to hear our team has been helpful and responsive—we always aim to support our clients in the best way possible. Regarding the bulk upload issue, we’re pleased to let you know that this has been addressed. The bulk upload feature now includes an option to check for duplicate accounts by email address. This ensures duplicates are flagged during the process, helping to prevent unnecessary admin work. We’re confident this update will make account management much smoother. Your feedback has been invaluable in helping us improve, and we’re always here to assist or discuss further ideas. Thank you again for your valuable feedback and for trusting MEG for your audit needs. We’re excited to continue supporting you and your team!

Lorcan
Project Manager in Ireland
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 6-12 months

"APP & Workflow Management Solutions"

10 May 2021
5.0
MEG assisted with a rapid build to support our transition between APP providers which enable the organisation to reduce costs, provide an excellent product to our users and maintain continuity of support. We will also be engaging in a schedule of work to include Workflow Management Solutions which will allow the organisation to reduce paper and increase efficiency in reporting, whilst maintaining data quality.
As a company the support they offer is second to none and their willingness to assist and enhance the products is at the heart of what they do. Their products reflect what they can do so they want to ensure they are the best they can possibly be!
Pros:
Design is fresh Use of colour creates an inviting space Extremely stable platform compared to previous supplier Designed around the User Experience UX Works with our other digital assets to reduce duplication and maintain data quality
Cons:
I feel we as an organisation could have allowed MEG a more free hand to develop the APP's which would have allowed for a better product. The collaboration however worked very well and MEG continue to offer and suggest options to enhance our products.
Reviewer Source

MEG Support Tools Response

19 May 2021

Thanks, Lorcan! We are thrilled to see that you are pleased with your experience with us at MEG. It has been our absolute pleasure to work with you and the wider Tallaght University Hospital team on a range of solutions across departments. We are looking forward to growing our mutual partnership and continuing our commitment to deliver excellent results for TUH stakeholders, its staff, patients, and visitors. Guvanch Meredov, Head of Product

Jonathan
IPCN in UK
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years

"Stop looking around and just buy this, you wont regret it."

27 May 2021
5.0
I have had a wholly positive experience working with the people at MEG, from the directors to the admin the they are all approachable, know their products and will put the work in to meet your needs even if you don’t know what you actually need! The products we have work for us and when we find anything that we would like to work differently, 1 phone call and a short development time later it’s done. Example: I wanted league tables added to 11 different sections of my audit tool that was designed and built for us by MEG, email sent at 10:30 11 different leagues tables up and running by 13:00, you will not get that with another developer.
Pros:
We used to carry out an inspection, make notes on paper, type up a report, create a spread sheet with an action plan, download photos into a file, move all the documents in to a folder on the intranet and then send out emails to say the documents were available. Now MEG does all that for us! Our action plan is ready is ready as we finish the inspection and we can discuss them there and then with the photos attached as reference. Implementation wise, no tie in with tablets that have to run multiple OS, just any device, web access and a log in. Can even do the audits/inspections without web access and just upload later when you do. MEG has completely changed how we work.
Cons:
While MEG can do a great number of things it cannot yet predict Lottery results! I am yet to have an issue with MEG that has not been resolved or would stop me from recommending it
Reviewer Source

MEG Support Tools Response

28 May 2021

Thanks for your review, Jonathan! We're so grateful you took the time to offer feedback and are delighted to be able to support you and your team at NHS Dumfries & Galloway! Edel Churchill Marketing Manager

Sandi
Team Leader Infection Prevention & Control in New Zealand
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year

"Shedding a light on dark data"

18 June 2021
5.0
The time saved using MEG is valuable as IPC nurses can now spend their time implementing quality improvements/training highlighted instead of data entry (often twice!) Charge Nurses and clinical support staff like the immediacy of the results which enables them to address high risk issues more quickly.
Pros:
Using paper and/or spreadsheets means data is not easily usable or comparable either between departments or year on year audits. The MEG UI is very easy to pick up and use and the data generated has for us provided insights which has allowed us to hone in on high risk issues year on year and show tangible improvements. In addition the customer support team are extremely agile in their responses and dispite a significant time difference queries were always answered very quickly - usually 24 hrs.
Cons:
Meg is a stand alone product currently - it would be useful to know which existing systems it can easily integrate into?
Reviewer Source

MEG Support Tools Response

21 June 2021

Hi Sandi, Thanks for taking the time to complete a review of MEG and share your experience - we really appreciate it! We're delighted you and your team are finding MEG valuable. MEG's application is highly flexible and interoperable, so we welcome your suggestion about making MEG's integration capabilities clearer. We'll be sure to expand on this in our product information going forward! All the best, Edel

Carmel
Quality Auditor in Ireland
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year

"MEG Review"

24 June 2021
5.0
Excellent- the team have always worked effortlessly in delivering on our requests no matter how big or small.
We continue to grow the tool to our specifications and MEG in turn is offering us options we didn't know we even needed!
Pros:
Extremely user friendly - which is key in an environment whereby the IT skills of users vary significantly. This was crucial in gaining buy in from our staff.
Cons:
Initially there was Gaps but once explained to [SENSITIVE CONTENT] and the team they were rectified.
Reviewer Source

MEG Support Tools Response

25 June 2021

Hi Carmel, Thank you so much for taking the time to leave a review. We really appreciate the feedback you've provided and are glad to hear you're enjoying the benefits of MEG! We appreciate your comments on our Customer Support team - great to hear they were able to quickly get you back on track with your audit management processes. I'll pass that along! All the best, Edel

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