--- description: Discover the benefits and disadvantages of MasterControl Manufacturing Excellence. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MasterControl Manufacturing Excellence Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Manufacturing Software](/directory/30918/manufacturing/software) > [MasterControl Manufacturing Excellence](/software/216298/mastercontrol) # MasterControl Manufacturing Excellence Canonical: https://www.capterra.co.uk/software/216298/mastercontrol Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/216298/mastercontrol?page=2) > MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eli > > Verdict: Rated **4.6/5** by 182 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MasterControl Manufacturing Excellence? MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eliminate millions of errors and deliver products to the market 70% ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 182 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MasterControl - **Location**: Salt Lake City, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$1,000.00 - **Pricing model**: Per Feature - **Pricing Details**: Please contact MasterControl directly for additional pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Vietnamese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway and 14 more ## Features - Automated Scheduling - Bills of Material - Change Management - Compliance Management - Document Management - Forecasting - Inventory Management - Inventory Tracking - MES - Maintenance Management - Material Requirements Planning - Order Management - Product Lifecycle Management - Production Management - Production Scheduling - Production Tracking - Quality Control - Quality Management - Reporting/Analytics - Scheduling - Shop Floor Management - Supplier Management - Supply Chain Management - Task Management - Traceability ## Integrations (2 total) - MasterControl Quality Excellence - MuleSoft Anypoint Platform ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Manufacturing Software](https://www.capterra.co.uk/directory/30918/manufacturing/software) ## Related Categories - [Logbook Software](https://www.capterra.co.uk/directory/30916/logbook/software) - [Chemical Manufacturing Software](https://www.capterra.co.uk/directory/32735/chemical-manufacturing/software) - [Food Manufacturing Software](https://www.capterra.co.uk/directory/32569/food-%26-beverage-manufacturing-erp/software) - [Production Scheduling Software](https://www.capterra.co.uk/directory/30030/production-scheduling/software) - [Manufacturing Execution Software](https://www.capterra.co.uk/directory/30033/manufacturing-execution/software) ## Alternatives 1. [MasterControl Quality Excellence](https://www.capterra.co.uk/software/148577/mastercontrol) — 4.5/5 (527 reviews) 2. [MRPeasy](https://www.capterra.co.uk/software/134177/mrpeasy) — 4.5/5 (163 reviews) 3. [Ennov Quality Suite](https://www.capterra.co.uk/software/205697/ennov-quality-suite) — 5.0/5 (2 reviews) 4. [Sage X3](https://www.capterra.co.uk/software/167769/sage-x3) — 4.4/5 (108 reviews) 5. [QT9 ERP](https://www.capterra.co.uk/software/125475/qt9-erp) — 4.9/5 (19 reviews) ## Reviews ### "Life Sciences - Mx review" — 5.0/5 > **Jack** | *18 August 2025* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: Ability to review from anywhere in the world in real time Review by exception functionality Error proofing functionality (e.g. REGEX, Auto calcs) > > **Cons**: Length and frequency of downtime Number of defects found after quarterly upgrades and issue resolution is sometimes lengthy > > Very good experience with Mx which has helped improve our quality and manufacturing metrics seeing a big reduction in GDP errors and batch disposition times across the network ----- ### "Lean Driven BMR Generation" — 5.0/5 > **Ben** | *10 June 2025* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: Excited about the V2 update. Currently using inbuilt features to streamline document production. Now producing out US records in less that one week, down from 10+. > > **Cons**: All the updates to make with V2 update, but pleased in the long run. Some small day 1 features missing like moving multiple steps at once in a record. > > Overall an excellent and constantly updating system for batch manufacturing records. Excited to continue to work with MX ----- ### "Mx - MasterControl's Greatest Module" — 5.0/5 > **Zack** | *24 January 2025* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: It gave the customer full control and customization of the workflow, rather than defining it for us. > > **Cons**: The time it took to receive enhancements. > > Mx is MasterControl's greatest module. It has the most versatility, can be used for the greatest variety of things, is simple and quick to understand and operate, and allows us to capture everything we want to capture. ----- ### "MX Is Great" — 5.0/5 > **Stephanie** | *8 October 2025* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about MasterControl Manufacturing Excellence is its ability to eliminate paper records and provide real-time visibility into manufacturing processes. The system ensures data accuracy, traceability, and compliance by capturing information directly at the point of execution. It streamlines batch record review, reduces errors, and accelerates product release. I also value how seamlessly it integrates with other MasterControl modules like Quality Events and Document Control, creating a connected, end-to-end quality ecosystem. Overall, MX has greatly improved efficiency, audit readiness, and collaboration between production and QA, supporting our organization’s digital transformation and continuous improvement goals. > > **Cons**: What I liked least about MasterControl Manufacturing Excellence is that system configuration and validation can be time-intensive, especially when workflows require frequent updates. Any change to forms or process logic typically involves documentation, testing, and approval to maintain compliance, which can slow down implementation of improvements. > > My overall experience with MasterControl Manufacturing Excellence has been extremely positive. The platform has transformed how we manage manufacturing and quality data by replacing manual, paper-based batch records with a fully electronic, compliant system. It has improved accuracy, traceability, and efficiency across production processes while streamlining communication between manufacturing, QA, and other departments. The ability to capture data in real time and review by exception has significantly reduced batch release times. Although implementation and validation require effort, the long-term benefits—strong compliance, audit readiness, and visibility into operations—make MX an invaluable tool in our digital manufacturing environment. ----- ### "Try something else, this software is full of problems." — 2.0/5 > **Brian** | *9 January 2025* | Chemicals | Recommendation rating: 2.0/10 > > **Pros**: -Integration of Quality Documents -Removal of paper from the production floor. -Accountability of who enters data in production > > **Cons**: -Customer Support is slow and usually can't go anything. They just blame the product design and say the product is working as designed. -Software is extremely slow for operators to use -Software is full of bugs that make building and using templates difficult -Feature called "Product Families" is poorly designed and is not usable with most of the other functions in the module. -Building templates is slow and cumbersome and lacks basic features like copy/paste for more than one item at a time. -Barcode scanning functions are too basic to be used effectively in a manufacturing environment. -Product managers assigned to launching Mx do little to nothing to support you. -UI is not well designed for a production environment when operators are wearing gloves and PPE. Text is small and most of the UI cannot be customized for individual needs. > > MasterControl Mx was not built with production operations in mind. It is difficult and slow for operators to use when compared to paper. Try other softwares. For the price you are going to pay, you are going to be overwhelmed with bugs, defects, and poor support (months for tickets to get resolved). ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/216298/mastercontrol?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/216298/mastercontrol) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data