---
description: Discover the benefits and disadvantages of CustomerX.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CustomerX Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [CustomerX](/software/216122/customerx)

# CustomerX

Canonical: https://www.capterra.co.uk/software/216122/customerx

> The solution for delivery the desired results to customers, based on the relationship. An exclusive plataform to Customer Success.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses CustomerX?

SaaS companies looking to reduce churn and build lasting relationships with their customers through Customer Success.

## About the vendor

- **Company**: CustomerX

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact CustomerX directly for more pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Brazilian Portuguese, English
- **Available Countries**: Brazil

## Features

- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Collaboration Tools
- Customer Engagement
- Health Score
- NPS of Customers
- Onboarding
- Reporting/Analytics
- Usage Tracking/Analytics

## Integrations (19 total)

- Chat for Jira Service Desk
- ContaAzul
- Crisp
- Eadbox
- Freshdesk
- HubSpot CRM
- Intercom
- Mixpanel
- Moskit
- Nectar
- Octadesk
- Omie
- Pipedrive
- RD Station
- Superlogica

... and 4 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Success Software](https://www.capterra.co.uk/directory/30961/customer-success/software)

## Alternatives

1. [Custify](https://www.capterra.co.uk/software/190125/custify) — 4.9/5 (122 reviews)
2. [Customerscore.io](https://www.capterra.co.uk/software/1072389/Customerscore-io) — 4.8/5 (17 reviews)
3. [Product Fruits](https://www.capterra.co.uk/software/1011214/product-fruits) — 4.7/5 (89 reviews)
4. [Skalin](https://www.capterra.co.uk/software/1018511/skalin) — 4.9/5 (55 reviews)
5. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1783 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/216122/customerx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/216122/CustomerX/> |
| en-AE | <https://www.capterra.ae/software/216122/customerx> |
| en-AU | <https://www.capterra.com.au/software/216122/customerx> |
| en-CA | <https://www.capterra.ca/software/216122/customerx> |
| en-GB | <https://www.capterra.co.uk/software/216122/customerx> |
| en-IE | <https://www.capterra.ie/software/216122/customerx> |
| en-IL | <https://www.capterra.co.il/software/216122/customerx> |
| en-IN | <https://www.capterra.in/software/216122/customerx> |
| en-NZ | <https://www.capterra.co.nz/software/216122/customerx> |
| en-SG | <https://www.capterra.com.sg/software/216122/customerx> |
| en-ZA | <https://www.capterra.co.za/software/216122/customerx> |
| pt | <https://www.capterra.com.br/software/216122/customerx> |
| pt-PT | <https://www.capterra.pt/software/216122/customerx> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"CustomerX","description":"CustomerX is the platform to Customer Success, it's the information hub of the entire cycle of your customers. Beyond to be an ecosystem willing to deliver your desired results for the success of your customers.\nAchieve sustainable growth from the relationship with the customer, having your rocket engine with:\nHealth Score; NPS; Playbooks; Task and customer journey management; Tracking; Various integrations and know-how from several implemented companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/244dc335-30e2-4f6c-abcc-4f87a33dac5b.png","url":"https://www.capterra.co.uk/software/216122/customerx","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/216122/customerx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"operatingSystem":"Cloud, Apple, Windows"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/216122/customerx#faqs","mainEntity":[{"name":"What is CustomerX?","@type":"Question","acceptedAnswer":{"text":"CustomerX is the platform to Customer Success, it's the information hub of the entire cycle of your customers. Beyond to be an ecosystem willing to deliver your desired results for the success of your customers.Achieve sustainable growth from the relationship with the customer, having your rocket engine with:Health Score; NPS; Playbooks; Task and customer journey management; Tracking; Various integrations and know-how from several implemented companies.","@type":"Answer"}},{"name":"Who Uses CustomerX?","@type":"Question","acceptedAnswer":{"text":"SaaS companies looking to reduce churn and build lasting relationships with their customers through Customer Success.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Success Software","position":2,"item":"/directory/30961/customer-success/software","@type":"ListItem"},{"name":"CustomerX","position":3,"item":"/software/216122/customerx","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/216122/customerx#breadcrumblist"}]}
</script>