---
description: Discover the benefits and disadvantages of TestDirectly.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TestDirectly Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Portal Software](/directory/14/portal/software) > [TestDirectly](/software/215166/testdirectly)

# TestDirectly

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> TestDirectly removes lab bottlenecks like paper forms with an electronic workflow, boosting capacity, and improving turnaround times.
> 
> Verdict: Rated **5.0/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses TestDirectly?

TestDirectly serves patients, physicians, schools, organizations, and health agencies, connecting them with laboratories for direct-to-consumer (DTC) diagnostic testing and preventative screening.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 10 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: LigoLab LIS & RCM
- **Location**: Glendale, US
- **Founded**: 2006

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Pricing is a monthly license fee based on the number of tests/cases processed by the Licensee in a given month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Client Portal
- Collaboration Tools
- Confirmations/Reminders
- Content Management
- Customisable Branding
- Document Management
- Electronic Payments
- File Sharing
- For Medical Purposes
- Forms Management
- HIPAA Compliant
- Health Record Access
- Knowledge Base Management
- Lab Results
- Medical Billing
- Multi-Location
- Patient Education
- Patient Portal
- Patient Questionnaires
- Prescription Renewal
- Search/Filter
- Secure Messaging
- Self Service Portal
- Unified Directory

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Portal Software](https://www.capterra.co.uk/directory/14/portal/software)

## Related Categories

- [Portal Software](https://www.capterra.co.uk/directory/14/portal/software)
- [Patient Portal Software](https://www.capterra.co.uk/directory/30857/patient-portal/software)
- [Patient Engagement Software](https://www.capterra.co.uk/directory/31085/patient-engagement/software)

## Alternatives

1. [Klara](https://www.capterra.co.uk/software/203066/klara) — 4.6/5 (211 reviews)
2. [Carepatron](https://www.capterra.co.uk/software/195467/care-patron) — 4.4/5 (843 reviews)
3. [DocVilla](https://www.capterra.co.uk/software/203619/docvilla) — 5.0/5 (74 reviews)
4. [Tebra](https://www.capterra.co.uk/software/129169/tebra) — 3.9/5 (1360 reviews)
5. [CheckinAsyst](https://www.capterra.co.uk/software/1014841/checkinasyst) — 4.4/5 (47 reviews)

## Reviews

### "Best system that takes care of all testing needs" — 5.0/5

> **Verified Reviewer** | *21 January 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: One platform to run full cycle testing and reporting
> 
> **Cons**: Not sure, maybe interface could be uplifted
> 
> The fastest turnaround time, our company uses TestDirectly as a single solution covering complete workflow of testing

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### "Best Customer Service and Ease of Use" — 5.0/5

> **Carrie** | *21 July 2022* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: The software is very user friendly. I was most impressed with the response from the architect team when we were in desperate need of support due to issues with the platform.  The Team also does a wonderful job of providing training when we request it and always following through on business process changes.
> 
> **Cons**: It would be great for data purposes to have demographics as a more robust feature in the information collection.

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### "Creating lab efficiencies with Test Directly" — 5.0/5

> **CHRIS** | *15 April 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Customization:  one example:  The ability to create bar coding at point of order which allows rapid accessioning into our lab workflow
> 
> **Cons**: can be a bit complex, thus requiring savvy customer support (which they have)
> 
> Wonderful platform which has secured significant laboratory business for our company by way of client customization

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### "Great tool with responsive support" — 5.0/5

> **Rob** | *26 May 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It gave us the ability to tie a pt portal with our LIS, which allowed us to scale quickly.
> 
> **Cons**: More customizable features when the need arises to add functionality, especially around scheduling.

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### "Great customer service" — 5.0/5

> **Cindy** | *2 May 2022* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Test Directly has a very user-friendly format. It is fairly easy for customers to make an account, and from the tester's side, it is easy to navigate, and if there are any glitches, they are responded to quickly. I like being able to see results right away, not only for our organization, but for the customer as well. One of the most important aspects to a company, in my opinion, is customer service \& theirs is wonderful\! They are easy to get ahold of and quick to respond which is very much appreciated.
> 
> **Cons**: Once in a great while there would be a glitch, but it was always handled with speed and that always gave me piece of mind - that I could get ahold of someone in a timely manner if I did have a problem or a question that I needed handled right away.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/215166/testdirectly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/215166/TestDirectly/> |
| en-AE | <https://www.capterra.ae/software/215166/testdirectly> |
| en-AU | <https://www.capterra.com.au/software/215166/testdirectly> |
| en-CA | <https://www.capterra.ca/software/215166/testdirectly> |
| en-GB | <https://www.capterra.co.uk/software/215166/testdirectly> |
| en-IE | <https://www.capterra.ie/software/215166/testdirectly> |
| en-IL | <https://www.capterra.co.il/software/215166/testdirectly> |
| en-IN | <https://www.capterra.in/software/215166/testdirectly> |
| en-NZ | <https://www.capterra.co.nz/software/215166/testdirectly> |
| en-SG | <https://www.capterra.com.sg/software/215166/testdirectly> |
| en-ZA | <https://www.capterra.co.za/software/215166/testdirectly> |

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