--- description: Discover the benefits and disadvantages of BookNow Software. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BookNow Software Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/30039/ticketing/software) > [BookNow Software](/software/214764/booknow-software) # BookNow Software Canonical: https://www.capterra.co.uk/software/214764/booknow-software Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/214764/booknow-software?page=2) > A booking, commerce and operational management solution built on the world's best CRM - Salesforce. > > Verdict: Rated **4.3/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BookNow Software? BookNow Software is used by businesses across the leisure \& hospitality sector, from one location businesses, up to businesses with 70+ locations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 8 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 3.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BookNow Software ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Barcode/Ticket Scanning - Customer Data Management - Promotions Management - Reserved Seating ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Ticketing Systems](https://www.capterra.co.uk/directory/30039/ticketing/software) ## Alternatives 1. [TicketSource](https://www.capterra.co.uk/software/143073/ticketsource) — 4.8/5 (533 reviews) 2. [Fienta](https://www.capterra.co.uk/software/171132/fienta) — 4.8/5 (163 reviews) 3. [Eventbrite](https://www.capterra.co.uk/software/114949/eventbrite) — 4.6/5 (5748 reviews) 4. [Purplepass](https://www.capterra.co.uk/software/133885/purplepass-ticketing) — 4.9/5 (302 reviews) 5. [Beyonk](https://www.capterra.co.uk/software/1018625/beyonk) — 4.9/5 (167 reviews) ## Reviews ### "Great software\!" — 5.0/5 > **James** | *5 July 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The customer support team was really helpful, friendly and fast. The software is very easy to use, and very customisable. > > **Cons**: Sometimes, salesforce got very techie, and you needed someone with a lot of experience to customise this properly. And often if freelance, these cost a lot of money. ----- ### "Exceptional Booking Management with Responsive Support" — 5.0/5 > **Andre** | *15 November 2024* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: The aspect I liked most about BookNow Software is the user-friendly interface, which made setting up and managing our bookings seamless and efficient. The customization options are comprehensive, allowing us to tailor the software to meet the unique needs of Turn1 Sim Racing. Additionally, the customer support team is highly responsive and proactive, providing assistance whenever needed and ensuring our operations run smoothly. > > **Cons**: The only area for improvement would be offering more advanced analytics and reporting features. While the current reporting functions are adequate, having deeper insights into customer behavior and booking trends could further optimize our business strategy. > > My overall experience with BookNow Software has been highly positive. It has streamlined our booking process, reduced administrative workload, and enhanced our customers' experience. The software’s reliability and the exemplary support from the BookNow team have been instrumental in our business's operational success. ----- ### "Potential to be the Best Out There" — 3.0/5 > **Derek** | *30 October 2024* | Recreational Facilities & Services | Recommendation rating: 6.0/10 > > **Pros**: BookNow has the potential to be an everything app with booking, reporting, customer management, inventory tracking/management, POS, email messaging, automations, a responsive team, and so much more. Being based within Salesforce, you get access to a hugely powerful tool. There are a lot of features and the app continues to improve and grow in it's capabilities. > > **Cons**: The app recently started rolling out an updated version of it's main POS system. We ended up being a guinea pig for the new update because the rollout was so close to our go live date, and it was disastrous. So many systems rely on the old version or breakdown, requiring workarounds on the fly, lost revenue with missed or glitched payments, and long load time for the staff POS page and the customer facing booking page. Support is helpful but is mainly based in the UK, so US Eastern businesses (especially weekend focused recreation businesses... their clientele) don't have 24/7 support with them. We're on our own throughout the weekend, or simply after 3pm EST with an issue for it to be resolved at 3am the following actual business day. > > The system is GREAT when it works, but there's issues. I've been exhausted from needing to come up with work arounds to various issues that arise, but I see the vision and the potential. ----- ### "More than meets the eye" — 5.0/5 > **Amanda** | *1 May 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: All the extra features I had no idea were possible to include in one system\! It was surprising to see all the things you can do with this software. > > **Cons**: It does take a bit of time to acclimate and adjust to all the intricacies of the software. ----- ### "Software that changed the game completely" — 5.0/5 > **Lee** | *17 January 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The customer experience and employee user experience is paramount and Book Now has hit the nail on the head with both > > **Cons**: the only downside at times can be Book now's reliance on utilising Salesforce as that brings limitations however, they do a fantastic job of constantly pushing the boundaries of their limitations > > The team at Book Now software are phenomenal. Firstly, \[SENSITIVE CONTENT\] was the catalyst from the start to finish, delivering the demonstration, deployment and being on hand to this day providing a very professional yet caring attitude towards a business to business relationship with with of the most extensive knowledge of the industry I've ever witnessed. The support team, in particular \[SENSITIVE CONTENT\], are absolutely brilliant and one of the most efficient teams I have worked with ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/214764/booknow-software?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/214764/booknow-software) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data