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What is Element?

Element is a Matrix-based end-to-end encrypted messenger and collaboration app.

Its decentralised design delivers digital sovereignty, enabling deployment on-premise or through any cloud provider.

Element Matrix Services (EMS) is the most popular hosted solution for corporate use of Element. EMS provides fast performance and enterprise-grade add-ons.

Being Matrix-based, Element provides interoperability between siloed-apps and enables easy connections between different organisations.

Who Uses Element?

Federated organisations; governments, NGOs, public sector and universities. Corporations; particularly regulated industries or with considerable IP. Communities to support a wide range of people.

Where can Element be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Element
  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

English, German

Element pricing

Starting Price:

US$3.00/month
  • No free trial
  • Yes, has free version

Element has a free version and does not offer a free trial. Element paid version starts at US$3.00/month.

Pricing plans

About the vendor

  • Element
  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

English, German

Element videos and images

Element Software - Video calls for desktop and mobile
Element Software - Collaboration widgets
Element Software - Collaboration and screen sharing
Element Software - Connect with other apps
View 4 more
Element Software - Video calls for desktop and mobile
Element Software - Collaboration widgets
Element Software - Collaboration and screen sharing
Element Software - Connect with other apps

Features of Element

  • Communication Management
  • File Sharing
  • Mobile Access

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Reviews of Element

Average score

Overall
4.7
Ease of Use
4.1
Customer Service
4.3
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
71%
4
29%
Verified Reviewer
Business Analyst in Ukraine
Verified LinkedIn User
Internet, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Secure collaboration for every team

5 last year

Pros:

Multi-platform very convenient and secure messenger. Works great for our business needs.

Cons:

Works great, no limitations, reliable and non-expensive solution.

Brendan C.
AV Systems Specialist in US
Nonprofit Organization Management, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Element bridges our org's internal communication tools

5 last year

Pros:

Element provides our organization with an open source and user-friendly enterprise SaaS solution to bridge our internal communication tools. Additionally, it provides us with a platform for true end-to-end encrypted conversations.

Cons:

Logging in to our SaaS instance through the desktop isn't super intuitive, as it requires the end user to manually input our server hostname.

Adam G.
Adam G.
Mgr in US
Verified LinkedIn User
Real Estate, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for Remote Work

4 10 months ago

Pros:

I've used Element now for a while and feel like the screen share and mobile upload features are as slick as they get.

Cons:

I think they could improve on the initial set-up and onboarding, but once you're on. Very smooth.

Elliot H.
Associate Director in UK
Public Relations & Communications, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

In our Element

5 last year

Comments: Overall experience is positive. The UX of the app is clean and intuitive, which enables the teams to collaborate well.

Pros:

Element provides our agency with the ability to maintain a truly secure, decentralised communications platform - a vital requirement for the often confidential nature of our work. Element is easy to deploy and use, was up and running in minutes and switching between its desktop application and mobile is seamless.

Cons:

None so far!

Verified Reviewer
Marketing Manager in South Korea
Verified LinkedIn User
Insurance, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Really satisfied!

4 last year

Pros:

It is a very cool messenger and collaboration platform for small or big sized businesses. We use it for communication, managing, and just as a company or team group.

Cons:

No problems or cons. I really like that software.

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