15 years helping British businesses
choose better software

What is Penny?

Penny exponentially increases revenue via the duplicatable field experience consultants & leaders demand while providing you with the data and insights at the pace of innovation you need.
Penny is designed to help sales consultants interact with customers and automate sales workflows using artificial intelligence (AI) and machine learning technology. It enables marketing and sales teams to calculate churn rates, monitor market trends, and identify opportunities to optimize customer engagement

Who Uses Penny?

MLM's, direct sales companies & social selling businesses looking to increase revenue, improve the distributor experience & get actionable insight and data from the field

Penny Software - combo
Penny Software - combo 2
Penny Software - The Benefits

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Reviews of Penny

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.9
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
65%
4
32%
3
3%
Cyndi
8 Star Platinum in US
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Feedback

5.0 3 years ago

Comments: Excellent. I love the program and feel with a few more tweaks it will be even more amazing.

Pros:

It helps to hold myself and my team accountable. Love being able to merge it with so many platforms so we will never run out of leads.

Cons:

Too many steps....there are a few tasks I do that could be much easier. I do not want to schedule followups with people I am in constant contact with.

Penny AI Technologies Response

3 years ago

Accountability is everything in the Direct Sales Industry, we are so glad we are able to provide this for you and your team. Thank you for flagging that you find there are too many steps when following up. We will do our best to look into this for you! Thank you for the wonderful feedback Cyndi. All the best, -David, CEO/Co-Founder at Penny

Marina
Independent Consultant in Canada
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Penny App - CRM for my Rodan+Fields Network Marketing Business

4.0 3 years ago

Comments: My overall experience with Penny has been excellent. Comfort of mind at the end of the day that I have touched on all aspects of my business, in a timely and efficient manner is super important. Being able to pick up where I left off, no matter where I am, what distracted me from my session or when I am able to return to my tasks is helpful in the bigger picture.

Pros:

• Super easy to set up, import contacts from social media channels and even my iPhone contact list. Super important to have them all in one place. • Excellent and user friendly welcome to the platform, and easily accessible tutorials • Virtual Assistant is excellent, highly responsive and results driven. They check back to make sure that they have resolved your problem / query / questions on use, circle back with live discussions and tutorials. They really listen to what it is that I as a user need the platform to do for speed and efficiency. • The ability to tackle my Day all on one page, is super helpful. Everything from my reachouts to followups, autoship reminders, staying on top of my connections and even reaching deeper into my community to stay in touch with contacts I may not have followed up with consistently. • One of my biggest challenges has always been on the follow up, and contacts falling through the gaps. Penny helps me to stay on top of this, giving me comfort and removing the anxiety that comes with these activities. • I LOVE the Custom Lists Feature. I can create a targeted list in seconds for any specials my company or team may be running, and even add our companies content directly from penny. • Fill my Funnel feature is amazing. Penny is doing some profiling. I am just digging deeper into this, but find it is taking some guesswork out of my prospecting as Penny identifies prospects that fit the profile of my current team and client base.

Cons:

I would like to be able to identify, at a glance, follow ups that I set up myself, versus the ones that Penny has set up. I can do this by the date of the follow ups and by categorizing them, however, sometimes I haven't done all of the steps and just want to know where the followups and reachouts come from at a glance. It could be colour or icon tagging. And then again, maybe I am just not using the feature properly.

Penny AI Technologies Response

3 years ago

Dear Marina, I truly appreciate your wonderful and detailed review of Penny. This is so awesome to hear, thank you for sharing your growth with us! We look forward to adding on more features and updates this year to further help you easily manage your daily business activities and help keep your follow-ups more organized. Thank you for taking time out of your day to provide valuable feedback to us at Penny! All the best, -David, CEO/Co-Founder at Penny

Dawn
Crystal Executive in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great CRM for Network Marketing!

3.0 3 years ago

Comments: Amazing customer service! Continuous improvement! Helpful organizational tool! Keep the updates coming as this is the way to a successful network marketing business!

Pros:

Penny has customized several features for Isagenix making it easier and easier for all Associates to utilize this tool. I love the ability to see customers past and upcoming orders. The content is helpful as well.

Cons:

Inability to customize custom lists a little further so all 100 people on your list do not appear on your daily tasks. As someone who likes to complete tasks daily, this causes me to not use custom lists. Tags assigned by Penny in current customers are lengthy for some and the only option to save changes in some screens is to scroll all the way down past all the tags.

Penny AI Technologies Response

3 years ago

Thanks for your comments Dawn, We are so happy to hear how much you're loving the app. Penny is only as good as the feedback we get and this is no exception. This is a great suggestion and you haven't been the first one to request it. We are listening! Stay tuned for more updates and enhancements as Penny grows. The content was created to streamline your workday- glad you noticed! All the best, -David, (CEO-Co-Founder)

Joanne
Independent Consultant in US
Cosmetics, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Love Penny

4.0 3 years ago

Comments: Penny keeps me organized & productive even when I'm feeling lazy.

Pros:

I love how I can sync all of my Facebook, Instagram, LinkedIn and phone contacts. When I sit down to work, Penny tells me exactly who to reach out to or follow up with to keep me organized. I love how it syncs with my R+F back office as well. Penny helps me follow up with people I would have otherwise forgotten about!

Cons:

It would be great if I could send an email to all of my solution tool contacts via one quick email. This would come in handy when there is a sale or new deal.

Penny AI Technologies Response

3 years ago

Hi Joanne, Thank you for taking the time out of your day to provide Penny with valuable feedback. I am so glad to see how much you love using Penny as your personal assistant. We will look into adding this feature to Penny. Thank you for bringing it to my attention! All the best, -David, CEO/Co-Founder at Penny

Sue
Health/Wellness Coach in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Penny is Highly Recommended

5.0 3 years ago

Pros:

Penny was easy to download contacts, Facebook, etc and easy to navigate and use, has content provided, tutorials, etc.

Cons:

There isn't much that I can think of because when there was an issue, Penny listened to the field, and fixed it.

Penny AI Technologies Response

3 years ago

Dear Sue, We are so excited to read your review. Thank you for taking the time to share your experience with Penny. Our goal at Penny is to get independent consultants like yourself, one more sale and we are beyond grateful that Penny has exceeded your limits! Thank you, we are always listening and are eager to fix your problems. All the best, -David, CEO/Co-Founder at Penny