---
description: Discover the benefits and disadvantages of Work-Relay.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Work-Relay Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [Work-Relay](/software/214162/work-relay)

# Work-Relay

Canonical: https://www.capterra.co.uk/software/214162/work-relay

> Work-Relay is a comprehensive, Salesforce-native application (like CRM) to coordinate and accelerate complex business operations
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Work-Relay?

Organizations that have time sensitive, complex business processes and repetitive projects on Salesforce that are too slow due to errors and wasted time between and during process steps.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Neostella
- **Location**: Milwaukee, US

## Commercial Context

- **Starting Price**: US$80.00
- **Pricing model**: Other
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile and 74 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Business Process Automation
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Document Management
- Drag & Drop
- File Sharing
- Forms Management
- Gantt/Timeline View
- Graphical Workflow Editor
- Inventory Management
- Milestone Tracking
- Mobile Access
- No-Code
- Order Fulfillment
- Prioritisation
- Process Modeling & Designing
- Project Planning/Scheduling
- Real-Time Data
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Allocation & Planning
- Resource Management
- Role-Based Permissions
- Task Management
- Task Scheduling
- Third-Party Integrations
- Time & Expense Tracking
- Workflow Configuration
- Workflow Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Business Process Management Software](https://www.capterra.co.uk/directory/30010/business-process-management/software)

## Related Categories

- [Business Process Management Software](https://www.capterra.co.uk/directory/30010/business-process-management/software)
- [Nonprofit Project Management Software](https://www.capterra.co.uk/directory/32439/project-management-software-for-nonprofits/software)
- [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software)
- [Order Fulfillment Software](https://www.capterra.co.uk/directory/32618/order-fulfillment/software)
- [Task Management Software](https://www.capterra.co.uk/directory/10030/task-management/software)

## Alternatives

1. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15312 reviews)
3. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews)
4. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23487 reviews)
5. [ClickUp](https://www.capterra.co.uk/software/158833/clickup) — 4.6/5 (4561 reviews)

## Reviews

### "Review from a system admin" — 4.0/5

> **Natasha** | *5 January 2024* | Computer & Network Security | Recommendation rating: 8.0/10
> 
> **Pros**: Work-Relay as a system is dependable, consistent, and user-friendly. I can always count on the system to "work", which makes my administrator job easier. They also have an awesome team\!
> 
> **Cons**: Being no-code, sometimes you find yourself having to go through a lot of complexities when you want to configure something out of the box or custom.

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### "Great tool to achieve process adaption, compliance and improvement" — 5.0/5

> **Eirik** | *6 January 2024* | Defense & Space | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to setup basic functionality. It is great to have this system in Salesforce and it basically manage a large part of our team who all sit in different offices. We improve our processes monthly and it is in use daily.
> 
> **Cons**: It would be great if tasks were actually native tasks in Salesforce. Standard notifications could be more informative and nicer. More complex functionality is very difficult to setup.
> 
> I have used this software for years and now it is at a state which makes it one of the most important tools for process compliance and adoption in our company.

-----

### "Great modular tool and great customer support" — 4.0/5

> **Julien** | *5 December 2023* | Packaging & Containers | Recommendation rating: 8.0/10
> 
> **Pros**: - Very complete and flexible tool that allowed us to fill in gaps in Salesforce features that did not exist (process management, contextual and dynamic forms)
- Great customer support from the team, very knowledgable, helping and fast to answer
> 
> **Cons**: We do not make use of some of the features such as the kanban or gantt chart and most of the planning or analytics.

-----

### "WorkRelay Review" — 5.0/5

> **Felipe** | *8 December 2023* | Packaging & Containers | Recommendation rating: 10.0/10
> 
> **Pros**: The flexibility and integration with Salesforce
> 
> **Cons**: Honestly, I have no complaints about the solution.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/214162/work-relay)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/214162/Work-Relay/> |
| en-AE | <https://www.capterra.ae/software/214162/work-relay> |
| en-AU | <https://www.capterra.com.au/software/214162/work-relay> |
| en-CA | <https://www.capterra.ca/software/214162/work-relay> |
| en-GB | <https://www.capterra.co.uk/software/214162/work-relay> |
| en-IE | <https://www.capterra.ie/software/214162/work-relay> |
| en-IL | <https://www.capterra.co.il/software/214162/work-relay> |
| en-IN | <https://www.capterra.in/software/214162/work-relay> |
| en-NZ | <https://www.capterra.co.nz/software/214162/work-relay> |
| en-SG | <https://www.capterra.com.sg/software/214162/work-relay> |
| en-ZA | <https://www.capterra.co.za/software/214162/work-relay> |

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