---
description: Discover the benefits and disadvantages of 11Sight.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 11Sight Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Remote Work Software](/directory/31855/remote-work/software) > [11Sight](/software/213920/11sight)

# 11Sight

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> 11Sight is an automotive dealership software that provides AI assistance for scheduling service appointments around the clock.
> 
> Verdict: Rated **4.7/5** by 82 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses 11Sight?

11Sight is used by automotive dealerships, service departments, hospitality businesses, hotels, and revenue teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 82 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: 11Sight

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Starting at $12/month/user
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Turkish
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 69 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Automatic Call Distribution
- CRM
- CRM Integration
- Call Centre Management
- Call Monitoring
- Call Reporting
- Call Routing
- Call Tracking
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conversion Tracking
- Customer History
- Customisable Branding
- Data Import/Export
- Engagement Tracking
- Event Triggered Actions
- File Transfer
- Host Controls
- IVR
- Landing Pages/Web Forms
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-User Collaboration
- Offline Form
- Presentation Streaming
- Private Chat
- Proactive Chat
- Real-Time Chat
- Real-time Consumer-facing Chat
- Recording
- Remote Support Software
- Reporting/Analytics
- SIP Trunking
- Screen Sharing
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Chat
- Video Conferencing

... and 19 more features

## Integrations (6 total)

- Breeze
- DealerSocket CRM
- HubSpot CRM
- HubSpot Content Hub
- Webex Connect
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Remote Work Software](https://www.capterra.co.uk/directory/31855/remote-work/software)

## Related Categories

- [Remote Work Software](https://www.capterra.co.uk/directory/31855/remote-work/software)
- [Web Conferencing Software](https://www.capterra.co.uk/directory/30075/web-conferencing/software)
- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)
- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Call Tracking Software](https://www.capterra.co.uk/directory/30901/call-tracking/software)

## Alternatives

1. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (465 reviews)
3. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24046 reviews)
5. [RingEX](https://www.capterra.co.uk/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews)

## Reviews

### "The One Click Conferencing solution." — 5.0/5

> **Kris** | *7 July 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The always available feature is what our clients appreciate the most, you are never "not reachable", and it matters the most as you are available to your clients and customers alike when they need it and not a few hours after they encountered the issue. The USP is the ability of customers to have a video call with you with the click of a button. The interface is clean with maximum space being spent on the video and very minimalistic non intrusive chat and screen sharing buttons. Everything is well placed and intiutive enough to enable any one (even someone who is not familiar with the tool) to use it with relative ease.

Elevensight also has an ios and android app that connects you regardless of where you are, provided you are signed on and have enabled the option to receive calls.
> 
> **Cons**: At times the high definition causes the video to blur, but that can be easily fixed by reducing the resolution. The one other area that can be improved is the color of the player, its bright green and cannot be customized to any other color, and at times it stands out in a webpage when you embed the button like a sore thumb.
> 
> All said and done the pros outweigh the cons and its far far cheaper than others in the space, so a tool to definately have for freelancers and consultants alike, I am very happy with the tool performance and the ease of use, we now have a conference room for every project that we handle, and no more sharing of meeting information and scrambling to join in. Everything is predecided and we manage to use it flawlessly every single time.

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### "ElevenSight started as a 1 to 1 conference tool and grew to 20 to 1\!" — 5.0/5

> **Ken** | *5 August 2021* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: I like the flexibility and super easy access for your callers.  They do not have to download software, they do not have to type in a password, they do not have to figure anything out.  Simply click the link you give them and connect\!  That's it\!  Awesome\!
> 
> **Cons**: Can't think of any cons at the moment.  I will want to somehow look at tying my conversations and recordings to my CRM systems in the near future.
> 
> ElevenSight has cleared the way to make life much easier when it comes to making video calls, chats, and more.  It also solves the issue of giving your real phone number to others.  You set your own schedule and if you are not available, they must leave a chat message.  I love that.  I can get quick testimonials from clients simply by sending them a link and asking them questions with their consent.  There are a ton of other things I can do with this tool as well.

-----

### "Can be an best video conferencing tool but buggy" — 3.0/5

> **Ashok** | *22 January 2022* | Marketing & Advertising | Recommendation rating: 6.0/10
> 
> **Pros**: 11sight is good with mobile app and acts not only as video calling but also as an internal calling. Call forwarding option is quite an good feature which makes every call is important to us
> 
> **Cons**: Some times the web application shows bugs and limitation and pricing structure are very bad
> 
> 11sight can be good if you are looking for an alternative web conferencing tool with out recording

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### "An alternative to online meetings that also provides a direct sales (support) video channel" — 5.0/5

> **David E** | *18 July 2022* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: The standalone feature and ability to whitelabel it
> 
> **Cons**: So far I thought it was a bit difficult to navigate but I ended up spending 1 hour with a CSR and I guess I was just not open to see something different than what I was used to.
> 
> It has been great, their support is invaluable.

-----

### "Fantastic Alternative to Name Brand Video Conferencing\!\!\!" — 5.0/5

> **Traycie** | *18 January 2022* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: What I love the most about 11Sight is that his software has enabled me to do daily/weekly virtual conferencing with ease and streamlined the process for my business and personal needs. Additionally, the level of customer support from the \[SENSITIVE CONTENT\] and team has been phenomenal. A+
> 
> **Cons**: There is room for improvement with this software on older technology phones. However, that is no fault for this new technology software.
> 
> 11Sight has solved the problem of high monthly fees from the competitors and glitchy video calls and replaced my user experience with clear quality video conferencing, the ability to share videos directly within the platform seamlessly, and the invited users/prospects praising the functionality of the product compared to other platforms.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/213920/11sight)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/213920/11Sight/> |
| en-AE | <https://www.capterra.ae/software/213920/11sight> |
| en-AU | <https://www.capterra.com.au/software/213920/11sight> |
| en-CA | <https://www.capterra.ca/software/213920/11sight> |
| en-GB | <https://www.capterra.co.uk/software/213920/11sight> |
| en-IE | <https://www.capterra.ie/software/213920/11sight> |
| en-IL | <https://www.capterra.co.il/software/213920/11sight> |
| en-IN | <https://www.capterra.in/software/213920/11sight> |
| en-NZ | <https://www.capterra.co.nz/software/213920/11sight> |
| en-SG | <https://www.capterra.com.sg/software/213920/11sight> |
| en-ZA | <https://www.capterra.co.za/software/213920/11sight> |

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