---
description: Discover the benefits and disadvantages of OMNITRACKS.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OMNITRACKS Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [OMNITRACKS](/software/212823/omnitracks-cloud-ticketing-system)

# OMNITRACKS

Canonical: https://www.capterra.co.uk/software/212823/omnitracks-cloud-ticketing-system

> ITSM and Help Desk Ticketing Solution for smaller companies, that supports all basic ITSM features in a low-priced cloud system
> 
> Verdict: Rated **2.0/5** by 1 users. Top-rated for **Customer Support**.

-----

## Overview

### Who Uses OMNITRACKS?

IT services companies

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.0/5** | 1 Reviews |
| Ease of Use | 2.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 2.0/5 | Based on overall reviews |
| Features | 2.0/5 | Based on overall reviews |
| Recommendation percentage | 0% | (0/10 Likelihood to recommend) |

## About the vendor

- **Company**: OMNINET
- **Location**: Bavaria, Germany

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 3 monthly pricing plans : 29 EUR, 49 EUR or 69 EUR per user.
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Germany

## Features

- Alerts/Escalation
- Assignment Management
- Dashboard
- Knowledge Base Management

## Category

- [Issue Tracking Software](https://www.capterra.co.uk/directory/30675/issue-tracking/software)

## Alternatives

1. [JIRA Service Management](https://www.capterra.co.uk/software/138769/jira-service-management) — 4.5/5 (763 reviews)
2. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15312 reviews)
3. [GitHub](https://www.capterra.co.uk/software/129067/github) — 4.8/5 (6155 reviews)
4. [Milvus](https://www.capterra.co.uk/software/202528/milvus) — 4.8/5 (298 reviews)
5. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "OMNITRACKS" — 2.0/5

> **PEGGY** | *28 October 2024* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10
> 
> **Pros**: WHEN A  VIDEO WAS CAPTURED IT WAS CLEARAND EASY TO VIEW.
> 
> **Cons**: DRIVERS HAD TO HIT A BUTTON TO RECORD AFTER THE INCIDENT.  MANY TIMES THEY WERE FLUSTERED AND FORGOT.
> 
> LACKING FOR WHAT WE NEEDED.  WE WANTED ALL VIDEOS GENERATED IMMEDIATELY, N OT ON REQUEST

## Links

- [View on Capterra](https://www.capterra.co.uk/software/212823/omnitracks-cloud-ticketing-system)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/212823/OMNITRACKS-Cloud-Ticketing-System/> |
| en-AE | <https://www.capterra.ae/software/212823/omnitracks-cloud-ticketing-system> |
| en-AU | <https://www.capterra.com.au/software/212823/omnitracks-cloud-ticketing-system> |
| en-CA | <https://www.capterra.ca/software/212823/omnitracks-cloud-ticketing-system> |
| en-GB | <https://www.capterra.co.uk/software/212823/omnitracks-cloud-ticketing-system> |
| en-IE | <https://www.capterra.ie/software/212823/omnitracks-cloud-ticketing-system> |
| en-IL | <https://www.capterra.co.il/software/212823/omnitracks-cloud-ticketing-system> |
| en-IN | <https://www.capterra.in/software/212823/omnitracks-cloud-ticketing-system> |
| en-NZ | <https://www.capterra.co.nz/software/212823/omnitracks-cloud-ticketing-system> |
| en-SG | <https://www.capterra.com.sg/software/212823/omnitracks-cloud-ticketing-system> |
| en-ZA | <https://www.capterra.co.za/software/212823/omnitracks-cloud-ticketing-system> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"OMNITRACKS","description":"ITSM and Help Desk out-of-the-box Ticketing Solution for smaller companies, beginning with 1 agent user. that supports all basic ITSM features in a low-priced cloud-only system: Supports Incident, Problem, Change, Release, Service Requests, Asset Service &amp; Configuration Management, Knowledge Base, Self-Service Portal. Productive usage within one day is possible. ITIL4 certification for 5 practices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/79540b9f-8ae4-4d6d-852c-8716ad36d465.png","url":"https://www.capterra.co.uk/software/212823/omnitracks-cloud-ticketing-system","@id":"https://www.capterra.co.uk/software/212823/omnitracks-cloud-ticketing-system#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":2.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/software/212823/omnitracks-cloud-ticketing-system#faqs","@type":"FAQPage","mainEntity":[{"name":"What is OMNITRACKS?","@type":"Question","acceptedAnswer":{"text":"ITSM and Help Desk out-of-the-box Ticketing Solution for smaller companies, beginning with 1 agent user. that supports all basic ITSM features in a low-priced cloud-only system: Supports Incident, Problem, Change, Release, Service Requests, Asset Service & Configuration Management, Knowledge Base, Self-Service Portal. Productive usage within one day is possible. ITIL4 certification for 5 practices.","@type":"Answer"}},{"name":"Who Uses OMNITRACKS?","@type":"Question","acceptedAnswer":{"text":"IT services companies","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/212823/omnitracks-cloud-ticketing-system#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Issue Tracking Software","position":2,"item":"/directory/30675/issue-tracking/software","@type":"ListItem"},{"name":"OMNITRACKS","position":3,"item":"/software/212823/omnitracks-cloud-ticketing-system","@type":"ListItem"}]}]}
</script>