--- description: Discover the benefits and disadvantages of Lightspeed Restaurant. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightspeed Restaurant Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Restaurant POS Software](/directory/30603/restaurant-pos/software) > [Lightspeed Restaurant](/software/211849/lightspeed-resturant) # Lightspeed Restaurant Canonical: https://www.capterra.co.uk/software/211849/lightspeed-resturant Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/211849/lightspeed-resturant?page=2) > This EPOS provides restaurants with the taste of efficiency\! Track sales, train employees \& take orders from anywhere using an iPad. > > Verdict: Rated **4.4/5** by 215 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Lightspeed Restaurant? Lightspeed's functionalities are aligned with restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 215 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Lightspeed - **Location**: Montreal, Canada - **Founded**: 2012 ## Commercial Context - **Starting Price**: £89.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Lightspeed Restaurant pricing starts at €69/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, Czechia, Denmark, France, Germany, Ireland, Italy, Luxembourg, Malta, Netherlands, New Zealand, Norway, Singapore, South Africa, Spain, Switzerland, United Kingdom and 1 more ## Features - Access Controls/Permissions - Accounting - Accounting Integration - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Credit Card Processing - Customer Management - Delivery Management - Delivery Tracking - Discount Management - Electronic Payments - Employee Management - For Bakeries - Gift Card Management - Inventory Management - Loyalty Program - Mobile Access - Multi-Location - Online Ordering - Order Entry - Order Management - Order Tracking - Point of Sale (POS) - Production Management - Receipt Management - Recipe Management - Reporting & Statistics - Reporting/Analytics - Restaurant POS - Sales Order Management - Sales Reports - Separate Checks - Table Management - Third-Party Integrations - Tips Management ## Integrations (33 total) - 5stelle - Abacus - Abacus POS - Apaleo - Apicbase Restaurant Management - BPL Digital - Cloudbeds - Cockpit IT Service Manager - Combo - Deliverect - Easilys - Flipdish - Fourth - Frontdesk Anywhere - Homebase ... and 18 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant POS Software](https://www.capterra.co.uk/directory/30603/restaurant-pos/software) ## Related Categories - [Bakery Software](https://www.capterra.co.uk/directory/30529/bakery/software) - [Restaurant POS Software](https://www.capterra.co.uk/directory/30603/restaurant-pos/software) - [Pub ePOS Systems](https://www.capterra.co.uk/directory/30897/bar-pos/software) - [POS Systems](https://www.capterra.co.uk/directory/20052/point-of-sale/software) - [Restaurant Management Software](https://www.capterra.co.uk/directory/20026/restaurant-management/software) ## Alternatives 1. [Restroworks](https://www.capterra.co.uk/software/142877/Restroworks) — 4.9/5 (598 reviews) 2. [Toast POS](https://www.capterra.co.uk/software/136301/toast-pos) — 4.2/5 (551 reviews) 3. [SpotOn](https://www.capterra.co.uk/software/197473/spoton-restaurant) — 4.2/5 (370 reviews) 4. [Lavu](https://www.capterra.co.uk/software/118828/lavu) — 4.2/5 (258 reviews) 5. [TouchBistro](https://www.capterra.co.uk/software/140677/touchbistro) — 3.8/5 (412 reviews) ## Reviews ### "Not for us\!" — 3.0/5 > **Hannah** | *10 September 2024* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: A lot of features and reporting - integrates well. Nice user interface and design for staff > > **Cons**: I found the system overall too much, everything was just harder than it needed to be to set up, harder than it needed to be on the back offfice, inventory was far more complicated than it needed to be, reports covered everything but were also just a little too meticulous at the same time that it was counter productive and just needed to provide the information needed. > > Overall the platform/epos does what it needs to do\! We personally had constant connectivity issues between devices which they always try to lay blame elsewhere, which caused issues with kitchen printing and network printing in general. We installed a £5k new internet / network across one of the sites to resolve all and it did nothing to improve with 800mb speeds We have several pubs / restaurants, and this was really not suited to our operations\! We also were not allowed to add a new site without using light speed payments at the new site with the epos which we didn’t want to do as they couldn’t match our current card machine rates. Therefore this resulted in the new site using a different epos, which we have now moved all the businesses too. I don’t think it’s your worst option of an epos, but for someone with a small operation such as ours with a couple pub/restaurant sites, this is not the epos for you\! ----- ### "High-Speed Performance Paired With a Steep Learning Curve" — 4.0/5 > **Imtiaz** | *10 May 2026* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: We recently switched from Squre to Lightspeed and have been impressed y the hardware performance. The POS and printers are significately faster, and once you master the menu-building logic, it offers more flexibility than our previous setup. While the onboarding process was a bit of a self-taught journey and the software has a few quirks-particularly regarding paper usage and takeout workflows-the core engine is powerful. We are already seeing the benefits of the increased speed during busy shifts. We're hopeful that as we continue to optimize our configuration and as the platform rolls out updates, it will fully meet our operational needs. A solid choice if you're looking for a robust, high-speed system\! > > **Cons**: Complexity of Implementation: Onboarding is done by users themselves, with a long response time to support questions, making the learning curve very high. Workflow Problems: Some processes such as handling takeaway orders and reversing charges require additional efforts and involve back office processes, making services slow. Limited Customization: Rigid menu design, limited options for ticket settings result in wasting a lot of paper and poor formatting for ticketing. > > Transitioning to Lightspeed Restaurant has been a mixed experience, marked by high-performance hardware but a challenging implementation phase. While the system excels in processing speed and hardware reliability, the software architecture requires a significant time investment to master. It feels like a powerful engine that lacks a user-friendly manual; it is capable of handling high volumes, but getting the workflow "just right" for a specific business model requires patience and a fair amount of independent troubleshooting. Ultimately, it is a robust professional tool that offers a noticeable upgrade in speed over entry-level POS system, though it currently lacks the intuitive "plug-and-play" simplicity found in other competitors. ----- ### "LIGHTSPEED" — 4.0/5 > **ELIZABETH** | *8 July 2025* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: IT IS COMPATIBLE WITH OTHER SOFTWARE. IT HAS A NICE "TAB FORM" EASY TO MAKE CHANGES AND UPDATES. SIMPLE STRUCTURE > > **Cons**: LAG TIMES AND CRASHES. BUT THE ON LINE HELP WAS ALWAYS GREAT CUSTOMER SERVICE AND GUIDED US IN THE RIGHT DIRECTION FOR "REPAIRS" AND UPDATES. > > OVERALL VERY GOOD. EASY TO WORK WITH, GREAT CUSTOMER SUPORT AND UPDATES. CHAT WAS TO THE POINT AND CLEAR FOR ANY QUESTIONS AND ACURATE WAIT TIMES. ----- ### "Simple POS not very powerful" — 3.0/5 > **Giovanni** | *5 January 2026* | Hospitality | Recommendation rating: 4.0/10 > > **Pros**: It is simple to use, team members can get used to it quickly, it covers the basics for a POS. The Lightspeed Payments are good, with nice rates > > **Cons**: It is not personalizable; if it doesn't include functions that you need, it is VERY hard to have them implemented. They also add and remove functions without communicating it. > > The user side for POS is fine, but the back office and management is not great; it is difficult and without room to customize it. ----- ### "Happy with lightspoed" — 5.0/5 > **Jaxy** | *10 May 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Training was efficient and professional, Representatives were great to work with . Has functions that will help us grow and not move to another pod. > > **Cons**: So far no complaints. Everything seems to work great for us. This system will help us grow our business > > Great so far\! Professional staff, great training, has been very accommodating. \[sensitive content hidden\] was our representative great to work with, Alan our account rep was super helpful and very patient\! ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/211849/lightspeed-resturant?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/211849/lightspeed-resturant) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data