18 years helping British businesses
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What is FavouriteTable?
Favouritetable is premium software for quality restaurants at a fair price. The software is designed to help you maximise your restaurant’s performance with a suite of cutting edge tools covering before, during and after the reservation.
Favouritetable's signature menu pre-ordering is the leading product for better managing group and party bookings, plus subscribers enjoy online booking, floorplans, wait lists and capacity management to name just a few features.
We’re a customer-centric UK company with real human support and our products boast an industry-leading 99.9% uptime.
Favouritetable is a subscription-based software with absolutely no commission. A subscription can be instantly bought and delivered online at our website, and we also offer the more traditional "consultation & demo" route.
Who Uses FavouriteTable?
Quality and independent restaurants, pubs, chains, bistros, inns, cafes, hotels and national groups.
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Reviews of FavouriteTable
Average score
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Easy and helpful, all you need.
Comments: Really good experience with the team and would recommend.
Pros:
The software was easy to use and set up. [SENSITIVE CONTENT HIDDEN] was super helpful on support and always at the end of the phone if needed. Adding options and menu items was a breeze for take away. I have a colleague that uses the booking software in another site and he says it is the most intuitive system he has used. We used it for take away services and this was updated constantly to meet our needs.
Cons:
Our business model for take away was a little different incorporating 3 restaurants into 1 take away service and we were unable to choose different sites for pick up unless we added another service. Again, [SENSITIVE CONTENT HIDDEN] came up with a solution as a work around.
Favouritetable Services Response
4 years ago
Thanks for another fantastic review, Alan! We're delighted that you find the system easy to use across your three restaurants and the comments from your colleague are great. Unlike some of the bigger restaurant software companies we always try to find solutions and are pleased the bespoke options worked for you. Thank you for being part of the favouritetable family.
Alternatives Considered:
Great value for money and friendly, efficient support staff
Comments: Absolutely magnificent. The best online bookings system I've ever had in 10+ years of running my restaurant. Also, the best value for money. Great product and great service from their support staff. Highly, highly recommend.
Pros:
Ease of use combined with a very reasonable price.
Cons:
Not applicable as there is nothing negative about this software. It's simple and easy to use for me as well as customers who wish to make, amend, cancel etc. bookings.
Favouritetable Services Response
4 years ago
Thank you Paolo for such a fantastic review of favouritetable. We're absolutely thrilled at the 10 out of 10 rating and delighted that you find the system easy to use, feature-rich and brilliant value for money. We're always innovating, so look out for more great features soon.
The Best Restaurant Software
Comments: We’ve had multiple booking systems which costs £1,000s per month, we quickly moved to favouritable and have never looked back. Our takeaway system is incredible and saved the restaurant during the pandemic.
Pros:
Flexibility, ease of use, first class support, user friendly, easy to train staff
Cons:
Possibly customisation in terms of end user look. But knowing favouritable this will probably be integrated in the future!
Favouritetable Services Response
4 years ago
Thank you so much for the five star review, Adam. We're delighted that you have rated Favouritetable 10/10 for everything. Ease of use, great support and value are what drives us, together with ongoing product development. Plus, of course, we're passionate about supporting restaurants - none more so than in difficult times. Thank you for being part of the Favouritetable family, we really appreciate it.
Favourite Table Booking and Online ordering Review from The Blue Boar
Comments: Professional service from setting up to managing changes along the way.
Pros:
Simple and easy to manage. Also love how quickly they are adapting it to the changing environment and coming up with new features all the time.
Cons:
Sometimes not sure about what is possible to edit in the software by me, but then always contact the team and they quickly sort it out
Favouritetable Services Response
4 years ago
Dear Katalin, thank you so much for your fantastic review of favouritetable. We're delighted that your switch from ResDiary has brought you all those five-star benefits and real value for money. Meaningful support is a key feature of our product offer and we're always pleased to help. Thank you for being part of the favouritetable family.
Fantastic and very user friendly!
Comments: Great system, great customer service
Pros:
Floor plan and booking system very easy to add/edit and cancel Online ordering easy to add and remove products and set up individual categories
Cons:
order tickets for online takeaway could be a little clearer with a full breakdown of costs e.g. extras ordered listed separately
Favouritetable Services Response
3 years ago
Hi Teejay and thank you so much for taking the time to leave a review of favouritetable. Another five stars and 10 out of 10 for recommendation! We are absolutely delighted that you find the dynamic floor plan and online booking so easy to use, together with the flexibility to configure the system according to your own rules. The feedback regarding order tickets for web-based take-away and delivery is very much appreciated - we're always innovating and feedback like this helps us to continually improve the product. Thank you too for the kind comments about customer service, it is the foundation on which favouritetable is built. As ever, thank you for being part of the favouritetable family, it means a lot.
