---
description: Discover the benefits and disadvantages of VXT.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VXT Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [VoIP Phone Systems](/directory/31101/business-phone-systems/software) > [VXT](/software/211214/vxt)

# VXT

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> Save time, mitigate risk and generate revenue by syncing your phone with your CRM. VXT is the phone system for professionals.
> 
> Verdict: Rated **4.8/5** by 38 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses VXT?

Businesses that make and receive calls frequently.

In particular: law firms, staffing and recruitment agencies, accounting firms, financial services and other professional services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 38 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: VXT
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$37.50
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, British Virgin Islands, Canada, Ireland, Isle of Man, New Zealand, South Africa, US Virgin Islands, United Kingdom, United States

## Features

- Automated Attendant
- Automatic Transcription
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transcription
- Call Transfer
- Caller ID
- Computer Telephony Integration
- Contact Management
- File Transfer
- IVR
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- VoIP
- Voice Mail

## Integrations (18 total)

- 8am MyCase
- Access Vincere Evo
- Actionstep
- Bullhorn ATS & CRM
- Clio
- HubSpot CRM
- JobAdder
- Karbon
- Lawmatics
- Loxo
- MiTime
- Pipedrive
- RecruitOnline
- Smokeball
- TargetRecruit

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)

## Related Categories

- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)
- [Transcription Software](https://www.capterra.co.uk/directory/31836/transcription/software)
- [Call Tracking Software](https://www.capterra.co.uk/directory/30901/call-tracking/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)

## Alternatives

1. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (465 reviews)
2. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (862 reviews)
3. [800.com](https://www.capterra.co.uk/software/208208/800-com) — 4.7/5 (321 reviews)
4. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (916 reviews)
5. [RingEX](https://www.capterra.co.uk/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews)

## Reviews

### "Best softphone on the market at a great value\!" — 5.0/5

> **Matthew** | *17 April 2025* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly interface. Records and transcribes call with summaries. Integrates with CRM easily.  Constantly enhancing with improvements
> 
> **Cons**: I am very happy with the product so far. There is not really anything I have come across I dislike. Maybe a slight lag when dialling out to it coming through on mobile but we are talking seconds
> 
> Best softphone out there I have used. Very easy to use. Great support when needed. No negatives to it.

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### "Excellent VOIP Provider" — 4.0/5

> **Iain** | *28 May 2024* | Staffing & Recruiting | Recommendation rating: 8.0/10
> 
> **Pros**: The main reason for switching was the integration with my CRM.  I can now see the caller ID for who is calling and easily add notes to the CRM following a call.  The call recording feature will also be useful as, although not needed to as yet, allows me to check information on certain calls
> 
> **Cons**: Not being able to pay monthly as I only require one connection
> 
> Excellent customer service.  No issues with calls both with clarity and connections.  Excellent integration with CRM system

-----

### "The best phone system we have used" — 5.0/5

> **Paul** | *26 November 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: We were previously with Focus Telecom.  Comparing VXT to them is like night and day, VXT is just amazing, quality calls, easy to use, connects directly to our CRM - Karbon.  Love it\!
> 
> **Cons**: It's difficult to write something here as I literally have nothing to write as my experience has been great.
> 
> Couldn't be happier\!  The training has been great, everyone knows how to use the system, support is quick and efficient.  \[sensitive content hidden\] helped us get setup and he's been just great\!

-----

### "General Manager" — 5.0/5

> **Morgan** | *9 January 2025* | Human Resources | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of set up and use.  VXT's integration with our Applicant Tracking System is terrific.
> 
> **Cons**: I can't think of any cons with the VXT product.
> 
> Excellent.  Very glad the organisation made the switch to VXT.

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### "New Users Happy with VXT" — 5.0/5

> **Brenna** | *20 February 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: We are pleased with how straightforward and user-friendly VXT seems to be. The integration with MyCase is going to be a remarkable upgrade for our practice.
> 
> **Cons**: There are a few missing pieces with the MyCase integration that would be super helpful (call log updates instead of notes on a case). Something we are going to struggle with is transitioning from our current chat tool over to VXT. I don't see the need to have multiple intra-office chat tools and that's going to be confusing.
> 
> We are brand new to the platform, but so far it's great. I am excited that it brings our office into the future with a VOIP phone application and allows our staff to work remotely without added hassle of a separate, mobile phone number.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/211214/vxt)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/211214/Vxt/> |
| en-AE | <https://www.capterra.ae/software/211214/vxt> |
| en-AU | <https://www.capterra.com.au/software/211214/vxt> |
| en-CA | <https://www.capterra.ca/software/211214/vxt> |
| en-GB | <https://www.capterra.co.uk/software/211214/vxt> |
| en-IE | <https://www.capterra.ie/software/211214/vxt> |
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| en-IN | <https://www.capterra.in/software/211214/vxt> |
| en-NZ | <https://www.capterra.co.nz/software/211214/vxt> |
| en-SG | <https://www.capterra.com.sg/software/211214/vxt> |
| en-ZA | <https://www.capterra.co.za/software/211214/vxt> |

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