---
description: Discover the benefits and disadvantages of VXT.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VXT Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [VoIP Phone Systems](/directory/31101/business-phone-systems/software) > [VXT](/software/211214/vxt)

# VXT

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> Save time, mitigate risk and generate revenue by syncing your phone with your CRM. VXT is the phone system for professionals.
> 
> Verdict: Rated **4.8/5** by 40 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses VXT?

Businesses that make and receive calls frequently.

In particular: law firms, staffing and recruitment agencies, accounting firms, financial services and other professional services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 40 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: VXT
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$37.50
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, British Virgin Islands, Canada, Ireland, Isle of Man, New Zealand, South Africa, US Virgin Islands, United Kingdom, United States

## Features

- Automated Attendant
- Automatic Transcription
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transcription
- Call Transfer
- Caller ID
- Computer Telephony Integration
- Contact Management
- File Transfer
- IVR
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- VoIP
- Voice Mail

## Integrations (17 total)

- 8am MyCase
- Access Vincere Evo
- Actionstep
- Bullhorn
- Clio
- HubSpot CRM
- JobAdder
- Karbon
- Lawmatics
- Loxo
- Pipedrive
- RecruitOnline
- Smokeball
- TargetRecruit
- Webhook Relay

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)

## Related Categories

- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)
- [Transcription Software](https://www.capterra.co.uk/directory/31836/transcription/software)
- [Call Tracking Software](https://www.capterra.co.uk/directory/30901/call-tracking/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)

## Alternatives

1. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (885 reviews)
2. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (467 reviews)
3. [800.com](https://www.capterra.co.uk/software/208208/800-com) — 4.7/5 (361 reviews)
4. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (919 reviews)
5. [RingEX](https://www.capterra.co.uk/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews)

## Reviews

### "The best phone system we have used" — 5.0/5

> **Paul** | *26 November 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: We were previously with Focus Telecom.  Comparing VXT to them is like night and day, VXT is just amazing, quality calls, easy to use, connects directly to our CRM - Karbon.  Love it\!
> 
> **Cons**: It's difficult to write something here as I literally have nothing to write as my experience has been great.
> 
> Couldn't be happier\!  The training has been great, everyone knows how to use the system, support is quick and efficient.  \[sensitive content hidden\] helped us get setup and he's been just great\!

-----

### "Best softphone on the market at a great value\!" — 5.0/5

> **Matthew** | *17 April 2025* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly interface. Records and transcribes call with summaries. Integrates with CRM easily.  Constantly enhancing with improvements
> 
> **Cons**: I am very happy with the product so far. There is not really anything I have come across I dislike. Maybe a slight lag when dialling out to it coming through on mobile but we are talking seconds
> 
> Best softphone out there I have used. Very easy to use. Great support when needed. No negatives to it.

-----

### "VXT is the best VOIP system I've tried" — 5.0/5

> **Trevor** | *20 January 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: My firm uses Karbon, so have the contacts synced and the transcripts of the calls saved within Karbon is huge timesaver.
> 
> **Cons**: There's nothing really that I don't like.

-----

### "VXT is a no brainer for firms using Actionstep" — 5.0/5

> **darren** | *14 January 2025* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: it's integration w Actionstep allows seamless capture and optional billing of all client calls
the AI transcription of calls and their seamless insertion as file notes into Actionstep is wonderful.
the intuitive call flow building GUI let us tailor the incoming call flow to suit us
the onboarding experience was excellent as we transitioned from our previous VOIP provider
the platform has been rock solid - far more so than our NBN service
when we had a transferring from reception problem, the VXT tech support kept working the problem w us until it was resolved.
> 
> **Cons**: that I can't search across messages w all contacts
that I can't get a summary of interactions w a contact
I can't filter by contact types
needs an outlook add in
> 
> a pleasure to deal with and an integral, foundational cornerstone of the business - so it must be rock solid, and it is.

-----

### "Don't bother" — 1.0/5

> **Ashley** | *14 October 2025* | Legal Services | Recommendation rating: 0.0/10
> 
> **Pros**: Interested in the IA, however became very disappointed in the product and the lack of professionalism
> 
> **Cons**: Review from the Founder

From the very first contact, this company showed a lack of professionalism. My CEO clearly stated our requirements, including essential features like call whisper, barge, and monitoring. Their sales representative responded by telling her that our company did not need those features. Telling a CEO what her company needs is unacceptable and out of line.

Instead of focusing on business, he attempted to talk about New Zealand and even displayed a screensaver, which had nothing to do with our operational needs.

We still gave them a chance. We reached out for support and received no response for more than a week. No urgency and no accountability.

When we tested the platform, the call quality was extremely poor. Clean audio became fuzzy and distorted. The AI offering could not make up for the basic failure in audio performance. There are providers delivering high call clarity, full functionality, and AI at a lower cost.

This service failed in professionalism, support, and performance. It is not suitable for any serious business operation.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/211214/vxt)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/211214/Vxt/> |
| en-AE | <https://www.capterra.ae/software/211214/vxt> |
| en-AU | <https://www.capterra.com.au/software/211214/vxt> |
| en-CA | <https://www.capterra.ca/software/211214/vxt> |
| en-GB | <https://www.capterra.co.uk/software/211214/vxt> |
| en-IE | <https://www.capterra.ie/software/211214/vxt> |
| en-IL | <https://www.capterra.co.il/software/211214/vxt> |
| en-IN | <https://www.capterra.in/software/211214/vxt> |
| en-NZ | <https://www.capterra.co.nz/software/211214/vxt> |
| en-SG | <https://www.capterra.com.sg/software/211214/vxt> |
| en-ZA | <https://www.capterra.co.za/software/211214/vxt> |

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