18 years helping British businesses
choose better software
What is VXT?
VXT is a cloud-based VoIP phone system built for professionals. By integrating with the tools you use to run your business, VXT helps you to save time, mitigate risk and generate revenue by automatically managing your admin.
VXT is the easiest phone system you will ever use. Enjoy reliable calling and industry-specific features like: recording and transcriptions, automatic time recording, SMS, advanced call routing, IVR, analytics, call tagging, and internal team chat.
Join professionals worldwide in automating administrative tasks for a better client experience.
Who Uses VXT?
Businesses that make and receive calls frequently. In particular: law firms, staffing and recruitment agencies, accounting firms, financial services and other professional services.
Not sure about VXT?
Compare with a popular alternative
VXT
Other great alternatives to VXT
Reviews of VXT
VXT is the best VOIP system I've tried
Pros:
My firm uses Karbon, so have the contacts synced and the transcripts of the calls saved within Karbon is huge timesaver.
Cons:
There's nothing really that I don't like.
VXT Response
2 months ago
Thank you Trevor!
Alternatives Considered:
Founder- Partner
Comments: From the original launch with [sensitive content hidden], are experience has been wonderful. [sensitive content hidden] is VERY involved with the day to day, and often chimes in. They are always working on making things better every day.
Pros:
I love VXT!! One of the greatest pieces is the mobile experience. I have not experienced a VOIP system with a mobile app like VXT.
Cons:
It is not integrated with campaigns in loxo.
VXT Response
last week
Thank you!
Excellent VOIP Provider
Comments: Excellent customer service. No issues with calls both with clarity and connections. Excellent integration with CRM system
Pros:
The main reason for switching was the integration with my CRM. I can now see the caller ID for who is calling and easily add notes to the CRM following a call. The call recording feature will also be useful as, although not needed to as yet, allows me to check information on certain calls
Cons:
Not being able to pay monthly as I only require one connection
VXT Response
9 months ago
Thank you for your review Iain!
VXT is a no brainer for firms using Actionstep
Comments: a pleasure to deal with and an integral, foundational cornerstone of the business - so it must be rock solid, and it is.
Pros:
it's integration w Actionstep allows seamless capture and optional billing of all client calls the AI transcription of calls and their seamless insertion as file notes into Actionstep is wonderful. the intuitive call flow building GUI let us tailor the incoming call flow to suit us the onboarding experience was excellent as we transitioned from our previous VOIP provider the platform has been rock solid - far more so than our NBN service when we had a transferring from reception problem, the VXT tech support kept working the problem w us until it was resolved.
Cons:
that I can't search across messages w all contacts that I can't get a summary of interactions w a contact I can't filter by contact types needs an outlook add in
VXT Response
2 months ago
Hi Darren, thank your for your feedback. This has been passed to our product team.
JBM couldn't live without VXT
Comments: Love it - it's given me so much certainty in my communications with clients and my ability to provide a complete service. Conversations are clear and is the best in class
Pros:
Vxt brings all my platforms together and brings my communication into my workflow systems. Without it I would lose so many notes and information around my clients.
Cons:
Can't think of one! The only thing I could say if it's free it might be better
VXT Response
2 weeks ago
Thanks Stuart!
