--- description: Discover the benefits and disadvantages of PSTrax. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PSTrax Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [EMS Software](/directory/30555/ems/software) > [PSTrax](/software/210778/pstrax) # PSTrax Canonical: https://www.capterra.co.uk/software/210778/pstrax Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/210778/pstrax?page=2) > PSTrax maximizes first responders' readiness for managing Vehicles, Stations, Equipment, Supplies, and Controlled Substances checks. > > Verdict: Rated **5.0/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PSTrax? PSTrax is proud to serve First Responders (Fire, EMS, Police, DOD \& Military Agencies) in the US, Canada, and Australia. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 20 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: PSTrax - **Location**: Littletton, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pricing varies based on the modules and add-ons that you select but rest assured that PSTrax is affordable. Please contact Info@PSTrax.com directly for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Alerts/Notifications - Communication Management - Compliance Management - Document Management - Equipment Tracking - Facility Management - Fleet Management - For First Responders - Incident Response Checklists - Inventory Management - Records Management - Reporting & Statistics - Scheduling - Search/Filter - Training Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [EMS Software](https://www.capterra.co.uk/directory/30555/ems/software) ## Related Categories - [EMS Software](https://www.capterra.co.uk/directory/30555/ems/software) - [Fire Department Software](https://www.capterra.co.uk/directory/30741/fire-department/software) ## Alternatives 1. [eSchedule](https://www.capterra.co.uk/software/142521/eschedule) — 4.8/5 (77 reviews) 2. [EPR FireWorks](https://www.capterra.co.uk/software/162019/epr-fireworks) — 4.6/5 (74 reviews) 3. [First Due](https://www.capterra.co.uk/software/179338/first-due) — 4.6/5 (58 reviews) 4. [D4H](https://www.capterra.co.uk/software/179264/d4h-readiness-response) — 5.0/5 (1 reviews) 5. [Aladtec](https://www.capterra.co.uk/software/121452/aladtec) — 4.6/5 (17 reviews) ## Reviews ### "System = Safety" — 5.0/5 > **Anthony** | *6 September 2021* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The software is easy to use on the frontline and as an administrator. > > **Cons**: Limited downsides to the product, however integration into other software systems would be a great advantage > > In an aviation based healthcare organisation, safety is critical for our staff (pilots and flight nurses) as well as our patients. PSTrax has enabled us to embed our necessary checks into an easy to use platform that meets the objectives of our National Safety and Quality Healthcare Standards. The support received from PSTrax has been extraordinary....they have been responsive to our requests and ensured they customised as much as possible for our industry and location. ----- ### "Checks for everything" — 5.0/5 > **Ruth** | *16 November 2020* | Public Safety | Recommendation rating: 10.0/10 > > **Pros**: 1. Multiple people can be on the program from any smart phone or tablet 2. Does away from paper so I can get on right away and see alert that are set, and ask questions right away instead of tracking down a paper that got forgotten somewhere and trying to decipher what people wrote on it. 3. It is so customizable and has so many features to meet the needs of your department. > > **Cons**: it is hard to think of the cons with this program. > > In this day and age there is something to be said for a company with good customer service. PsTrax get a 5 star and a knock out of the park on this\! I love dealing with the PsTrax team. ----- ### "PStrax exceeded our expectations..." — 5.0/5 > **Marc** | *26 September 2020* | Public Safety | Recommendation rating: 9.0/10 > > **Pros**: What we liked most about this software was how intuitive it is. Very user friendly, and very straight forward to get all of our personnel logged in, trained, and up and running. The customer service exceeded our expectations as we had many requests in the early days of implementing the program. PStrax met every request and curtailed the program to meet specific and unique schedules for our department. What is also very, very helpful, is the access to videos and documents for each specific function. If you forget how to add an apparatus to the fleet, you can get almost immediate help from any of their staff, or take a look at the tab with all the videos and you'll find exactly what you need. A simple concept that helps tremendously. > > **Cons**: It is hard to find cons with this software as it exceeded our expectations. We were still using paper when we transitioned to PStrax. It has been overwhelmingly successful and well received by all members in the department. > > Our organization, like most nowadays, places a high priority on environmental awareness. We got buy-in from staff becuase this allowed us to go fully "paperless". We now have an extremely powerful tool that is not only utilized by fire department staff, but by our Public Works Fleet Division. For example, if we have equipment issues or alerts, these can be posted in real time and emails will automatically be sent to whomever we choose, even depending on what the issue is. For example, a flat tire will generate an urgent email to Fleet, whereas an SCBA failure will generate an email to our SCBA responsible within the department. This feature alone created new efficiencies as the proper point person(s) is notified immediately and is automatically documented. ----- ### "Rural Combination Application" — 5.0/5 > **Russ** | *26 July 2022* | Public Safety | Recommendation rating: 9.0/10 > > **Pros**: Consistency, organizational measurement, training attachments to checklist items and real time SA of equipment status. > > **Cons**: The start up is probably the hardest part but the staff at PS Trax can convert your existing checklists for a good base to work from and are exceptionally responsive. > > Great system, great support. ----- ### "HAVE YOU EVER WORKED WITH THE BEST COMPANY EVER? With PS Trax, YOU WILL\!" — 5.0/5 > **Sara** | *30 August 2021* | Public Safety | Recommendation rating: 10.0/10 > > **Pros**: The product is easy to use and sign into, pretty much self-explanatory\! The developers made the sign on so easily accessible and super easy to remember in this day of multiple passwords\! > > **Cons**: Our guys complained of a noticeable system slow down with multiple users online all at once, but the developers quickly jumped on the issue to assist with resolution\! > > We looked into PS Trax to improve our medication tracking system in a very large fire department. What we did not expect to get was an easy to navigate and utilize product that not only meets our every need but a company that has listened to our requests in molding the product into our needs and considers all suggestions we make; and even sending detailed videos on how to make the updated system work for us\! I promise, you will never find this kind of customer service ANYHWERE ELSE\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/210778/pstrax?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/210778/pstrax) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data