--- description: Discover the benefits and disadvantages of Google Voice. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Voice Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Google Voice](/software/210592/voice) # Google Voice Canonical: https://www.capterra.co.uk/software/210592/voice Page: 1 / 30\ Next: [Next page](https://www.capterra.co.uk/software/210592/voice?page=2) > Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more. > > Verdict: Rated **4.5/5** by 725 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 725 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Pricing is based on geographical locations, ie. United States - United States: Free United States - Mexico: $0.012 per minute United States - Brazil: $0.012 per minute - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Call Centre Management - Call Screening - Contact Management - Ring Groups - VoIP - Voice Mail ## Integrations (2 total) - Gmail - Google Meet ## Support Options - FAQs/Forum ## Category - [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software) - [Cloud PBX Software](https://www.capterra.co.uk/directory/31102/cloud-pbx/software) - [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software) ## Alternatives 1. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (876 reviews) 2. [VoIP.ms](https://www.capterra.co.uk/software/203084/voip-ms) — 4.8/5 (698 reviews) 3. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (918 reviews) 4. [RingEX](https://www.capterra.co.uk/software/132178/ringcentral-mvp) — 4.2/5 (1204 reviews) 5. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (466 reviews) ## Reviews ### "Affordable New Phone Number" — 5.0/5 > **Paul** | *10 January 2025* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Very useful as we needed to setup a separate phone number for the business. > > **Cons**: Was a bit difficult in setting up initially but I assume this would be the case regardless as setting up a new phone number isnt exactly easy. > > Very useful in cheaply setting up a new phone number. ----- ### "A great free voip service" — 5.0/5 > **Marcus** | *8 May 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: google voice is free to use as long as you have phone service through a service provider prior to signing up for google voice. The app is easy to learn how to use and understand the features, its pretty straight forward. google voice also allows you to get verification texts as well as regular texts and sms messages. > > **Cons**: it would be better if you could get multiple google voice numbers with the same email account and it was pretty frustrating when i couldn't recover my old google voice number or get a new google voice number with the email account that i was previously using. > > google voice was easy to use and easy to set up, it wasn't until i cancelled my number and tried to get another one that i had any issues. ----- ### "Free and Fabulous" — 4.0/5 > **Wren** | *23 January 2026* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: Value for money. I just started a small business and provided I dont send messages that look like spam or duplicates, I have very few issues. It's been very helpful\! > > **Cons**: It can be a little clunky. It doesnt show on my phone whether its a normal call or gvoice call and that can be a little stressful. Also, the web interface doesnt have emoji's, which for a regular business would be fine, but I deal with weddings and a certain number of heart emojis is expected. > > It was super easy to set up, I like that I can send the call info to my email for tracking. Thrilled that it has texting available and that it's consistent. Love that its free. ----- ### "Outdated irritation" — 3.0/5 > **Verified Reviewer** | *3 May 2026* | Mental Health Care | Recommendation rating: 1.0/10 > > **Pros**: The only thing I like about Google Voice is the convenience. I am overall frustrated with Google voice. > > **Cons**: You have to open up contacts to change contact information, you can't just change it in google voice, so if you mistype something, it's stuck like that only if you open contacts. There's not an edit button. I am frustrated that there is a 160 character limit for SMS texts. I didn't know this for months because I never received an error message that texts weren't sent. Also, links sometimes don't get sent. I have to confirm and reconfirm if texts were received, and sometimes none of that gets through. It's profoundly frustrating because it's led to missed appointments. There's not even a character count to make sure. I have to open a separate document to make sure I'm under 160 characters. I know this is dependent on the person's cell phone carrier and service at the time, but I feel like there must be a way to fix this. I had to reach out to the google community to find all this out. I'm the only one in my organization to figure this out. > > So frustrated. I have to be really careful when using it. I have to double and triple check all texts and links to google calendar sent. ----- ### "A great option for your calls and texts" — 5.0/5 > **Jesus** | *4 June 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: A great option for an alternate phone line, the setup is fast and easy, it even allows you to choose your own number. I love that you can have it in your computer and your phone, and both are sync\! Managing my texts and messages is easier from my laptop, so that's a great plus. It is a free service, so is the best bang for your buck, as long as you have internet access, you have service. > > **Cons**: There's some issues in the sync, and sometimes the text I send from my phone, aren't loaded on my laptop, but other than that, I haven't experience any major bugs. > > A great experience\! it is a very easy to learn app, and it provides many tools for my calls and text. The paid plans are very cheap, and offer great 24/7 customer support just a call away. ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.co.uk/software/210592/voice?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/210592/voice) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pl | | ----- ## Structured Data