---
description: Discover the benefits and disadvantages of TrueReview.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TrueReview Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [TrueReview](/software/210085/truereview)

# TrueReview

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> TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.
> 
> Verdict: Rated **5.0/5** by 152 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses TrueReview?

TrueReview is ideal for businesses of all sizes across various industries aiming to enhance online reputation, boost customer satisfaction, and drive growth through effective review management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 152 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TrueReview
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Free 14-day trial included with all plans. No hidden fees, no setup costs, 100% transparent pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Campaign Management
- Customer Experience Management
- Dashboard
- Engagement Tracking
- Hashtag Tracking
- Keyword Tracking
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Sentiment Analysis
- Social Media Integration
- Social Sharing

## Integrations (1 total)

- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software)

## Related Categories

- [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software)
- [Reputation Management Software](https://www.capterra.co.uk/directory/30750/reputation-management/software)

## Alternatives

1. [GiveMe5.ai](https://www.capterra.co.uk/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)
2. [Okendo](https://www.capterra.co.uk/software/176189/okendo) — 4.9/5 (223 reviews)
3. [Trustpilot](https://www.capterra.co.uk/software/169618/trustpilot) — 4.5/5 (1204 reviews)
4. [Birdeye](https://www.capterra.co.uk/software/152997/birdeye) — 4.7/5 (704 reviews)
5. [rater8](https://www.capterra.co.uk/software/177794/rater8) — 5.0/5 (182 reviews)

## Reviews

### "Awesome review application\!" — 5.0/5

> **Ben** | *21 February 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: What a great application, really easy to use and has been great benefit to our company\! We use it for all of our review generation, And our team, love it.
> 
> **Cons**: There’s nothing that I don’t like\! They could build out some of the native Integration a bit more as Zapier Can be a bit of a pain sometimes, but overall once sorted the Integration’s are fine and Work as they should\!
> 
> Overall experience has been great and Support Team have been great help\!

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### "Excellent product for promoting reviews and gaining feedback." — 5.0/5

> **Phil** | *1 August 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: It's an excellent way of getting more reviews as well as housing feedback all in one place which is easily managed and responded to.
> 
> **Cons**: The only downside is I can't see all the feedback scores, without feedback comments, in one place easily.
> 
> The integration was seamless and the system has worked really well with the results we wanted. I am very happy with the product.

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### "Truereview is great" — 5.0/5

> **Andy** | *5 June 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use, the interface is so simple to use and the management of the reviews is so easy to respond.
> 
> **Cons**: to be honest it is so simple to use there are no cons, I am not so technical and it's easy so I can't fault any of it
> 
> Very simple and easy to use, would highly recommend. The .csv is very straightforward. Left Trustpilot for True review and never looked back

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### "A great way to boost your business\!" — 5.0/5

> **Benjamin** | *3 June 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, onboarding. AI replies is a great touch for automating as much as possible. Sign up, you wont be dissapointed\!
> 
> **Cons**: There are a few features exclusive to the US, they'll hopefully be rolling things out Europe as soon as possible.
> 
> It's been seamless, reviews have seen a marked increase. All staff have been helpfull and present, helping with any wrinkles as soon as they arise.

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### "User-Friendly and Customizable Review Platform" — 5.0/5

> **Chris** | *23 April 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use and get up and running. The learning curve is minimal. True Review offers several options for how the review rating is displayed. Customization of messaging is simple to do. The dashboard is effective for getting a snapshot of current state of your reviews and requests. There are tutorials and a search functionality for help files if you need it. TrueReview's verified email domain for sending our email requests is a plus to ensure good deliverability.
> 
> **Cons**: I wish that you could have multiple users for free so that service people could send out a request to someone they helped over chat or phone.
> 
> We are using True Reviews to collect reviews from our B2C clients. Our previous third-party solution was delivering declining responses and was limited. I found it very easy to get GTM's brand set-up and our first requests sent out. The scheduling feature for sending batch requests is a great feature.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/210085/truereview)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/210085/TrueReview/> |
| en-AE | <https://www.capterra.ae/software/210085/truereview> |
| en-AU | <https://www.capterra.com.au/software/210085/truereview> |
| en-CA | <https://www.capterra.ca/software/210085/truereview> |
| en-GB | <https://www.capterra.co.uk/software/210085/truereview> |
| en-IE | <https://www.capterra.ie/software/210085/truereview> |
| en-IL | <https://www.capterra.co.il/software/210085/truereview> |
| en-IN | <https://www.capterra.in/software/210085/truereview> |
| en-NZ | <https://www.capterra.co.nz/software/210085/truereview> |
| en-SG | <https://www.capterra.com.sg/software/210085/truereview> |
| en-ZA | <https://www.capterra.co.za/software/210085/truereview> |

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