--- description: Discover the benefits and disadvantages of TrueReview. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TrueReview Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [TrueReview](/software/210085/truereview) # TrueReview Canonical: https://www.capterra.co.uk/software/210085/truereview Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/210085/truereview?page=2) > TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback. > > Verdict: Rated **5.0/5** by 155 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TrueReview? TrueReview is ideal for businesses of all sizes across various industries aiming to enhance online reputation, boost customer satisfaction, and drive growth through effective review management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 155 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueReview - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free 14-day trial included with all plans. No hidden fees, no setup costs, 100% transparent pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Campaign Management - Customer Experience Management - Dashboard - Engagement Tracking - Hashtag Tracking - Keyword Tracking - Negative Feedback Management - Response Management - Review Monitoring - Review Notification - Review Request - Review Sharing - Sentiment Analysis - Social Media Integration - Social Sharing ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software) ## Related Categories - [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software) - [Reputation Management Software](https://www.capterra.co.uk/directory/30750/reputation-management/software) ## Alternatives 1. [Okendo](https://www.capterra.co.uk/software/176189/okendo) — 4.9/5 (233 reviews) 2. [Trustpilot](https://www.capterra.co.uk/software/169618/trustpilot) — 4.5/5 (1206 reviews) 3. [ReputationStacker](https://www.capterra.co.uk/software/160682/reputationstacker) — 4.9/5 (57 reviews) 4. [Birdeye](https://www.capterra.co.uk/software/152997/birdeye) — 4.7/5 (705 reviews) 5. [GiveMe5.ai](https://www.capterra.co.uk/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) ## Reviews ### "Excellent product for promoting reviews and gaining feedback." — 5.0/5 > **Phil** | *1 August 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It's an excellent way of getting more reviews as well as housing feedback all in one place which is easily managed and responded to. > > **Cons**: The only downside is I can't see all the feedback scores, without feedback comments, in one place easily. > > The integration was seamless and the system has worked really well with the results we wanted. I am very happy with the product. ----- ### "Truereview is great" — 5.0/5 > **Andy** | *5 June 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use, the interface is so simple to use and the management of the reviews is so easy to respond. > > **Cons**: to be honest it is so simple to use there are no cons, I am not so technical and it's easy so I can't fault any of it > > Very simple and easy to use, would highly recommend. The .csv is very straightforward. Left Trustpilot for True review and never looked back ----- ### "Awesome review application\!" — 5.0/5 > **Ben** | *21 February 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: What a great application, really easy to use and has been great benefit to our company\! We use it for all of our review generation, And our team, love it. > > **Cons**: There’s nothing that I don’t like\! They could build out some of the native Integration a bit more as Zapier Can be a bit of a pain sometimes, but overall once sorted the Integration’s are fine and Work as they should\! > > Overall experience has been great and Support Team have been great help\! ----- ### "A great way to boost your business\!" — 5.0/5 > **Benjamin** | *3 June 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, onboarding. AI replies is a great touch for automating as much as possible. Sign up, you wont be dissapointed\! > > **Cons**: There are a few features exclusive to the US, they'll hopefully be rolling things out Europe as soon as possible. > > It's been seamless, reviews have seen a marked increase. All staff have been helpfull and present, helping with any wrinkles as soon as they arise. ----- ### "Easy to Use and Great for Managing Customer Reviews" — 5.0/5 > **Goldy** | *12 August 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: TrueReview makes it easy to request and manage customer reviews. The platform is straightforward to use, and I like how it helps streamline the process of getting feedback from customers. It saves time and makes review management much more organized. > > **Cons**: There really isn’t much I dislike so far. Some of the features took a little time to learn at first, but once everything was set up, the platform was easy to use. > > My overall experience with TrueReview has been very positive. It has made collecting customer feedback much easier and has helped simplify our review management process. The interface is clean, the features are useful, and it has been a valuable tool for our business. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/210085/truereview?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/210085/truereview) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data